ZipRecruiter

Log In

1

Client Services Director Jobs in Wisconsin (NOW HIRING)

Wisconsin

Client Services Specialist

Madison, WI

$19/hr

Join the hospital client services team and experience working with a fantastic group of kind and ... Meenu Verma, Associate Director, meenu.verma@wisc.edu Human Resources Support: April Schulz, HR ...

New

next page

Showing results 1-20

All JobsClient Services JobsClient Services Director JobsClient Services Director Jobs in Wisconsin

Client Services Director information

See Wisconsin salary details

$38.9K

$91.8K

$164.5K

How much do client services director jobs pay per year?

As of Sep 12, 2026, the average yearly pay for client services director in Wisconsin is $91,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $110,500.00 per year, depending on experience, location, and employer.

What does a client services director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What are the key skills and qualifications needed to thrive as a client services director?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What are some common challenges faced by a client services director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

How much does a client services director make in the US?

A client services director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What is a client services director?

A client services director is a senior professional responsible for managing client relationships, ensuring customer satisfaction, and overseeing service delivery within an organization. They often lead teams, develop strategies to improve client retention, and coordinate with sales and support departments to meet client needs.
More about Client Services Director jobs

What are the most commonly searched types of Client Services jobs in Wisconsin?

The most popular types of Client Services jobs in Wisconsin are:

What cities in Wisconsin are hiring for Client Services Director jobs?

Cities in Wisconsin with the most Client Services Director job openings:

Client Services Director jobs near you
Infographic showing various Client Services Director job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $91,798 per year, or $44.1 per hour.

Client Accounting Services Department Leader (Fort Atkinson)

Fort Atkinson, WI • On-site

MBE CPAs
51 - 200 employees
Learn more about MBE CPAsexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

What's the Role?The Client Accounting Services Department Manager is a senior leadership role responsible for building, leading, and scaling the firm's CAS practice. This position plays a critical role in evolving the firm from traditional bookkeeping services into a true client advisory-focused CAS model.This is a unique opportunity for an experienced CAS leader to build the practice from the ground up, establish scalable processes, lead a high-performing team, and partner closely with firm leadership to drive long-term growth and innovation.This role may be based in any of our 19 MBE office locations, filled as a hybrid opportunity, or filled as a remote position, depending on experience.To help us get to know you better and your interest in the role, please submit both a cover letter and your resume with your application.What Will I Do?Lead the strategy, structure, and growth of the CAS practice.Oversee client advisory engagements and serve as a trusted advisor to key clients.Build scalable workflows, service standards, and best practices across the CAS department.Lead, mentor, and develop CAS managers, supervisors, and team members.Partner with firm leadership on pricing, service offerings, and growth initiatives.Ensure high-quality service delivery, compliance, and operational efficiency.What Experience and Skills Do I Need to Be Successful?Required Qualifications10+ years of experience in accounting and Client Accounting Services.5+ years in a leadership or senior management role within CAS or outsourced accounting.Proven experience building, scaling, or transforming a CAS or bookkeeping practice.Strong knowledge of accounting standards, payroll, and outsourced accounting services.Experience leading teams and managing multiple client engagements.Key SkillsStrategic and entrepreneurial leadership mindset.Strong client advisory and relationship management skills.Ability to build processes, teams, and scalable service models.Comfort driving change and innovation within a growing firm.CPA or similar professional certification preferred.Why Join This Opportunity?Build a CAS practice from the ground up with firm leadership support.High-impact leadership role with visibility and influence.Entrepreneurial firm culture that values innovation and growth.Opportunity to shape services, processes, and team structure.Long-term career growth and upward mobility within the firm.Work Schedule & TravelFull-time position.Periodic travel required (approximately 6–8 times per year).Role may be based in one of our offices, hybrid, or remote, depending on experience.How Do I Apply?Apply with your resume through our ATS. Qualified candidates will be contacted for next steps in the interview process. Candidates may also reach out to our Lead Recruiter, Brock Kazda, on LinkedIn.About the FirmMBE CPAs provides accounting, tax, and advisory services through an expanding affiliate group. With 19 office locations across Wisconsin, Arizona, Nebraska, and Colorado, the firm is committed to helping clients succeed while offering meaningful career growth opportunities for its team members.