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Client Services Manager Jobs in Nebraska (NOW HIRING)

Harris

This position requires someone who can balance strategic client relationship management with hands ... Manage billable consulting services and technical implementations for healthcare clients, ensuring ...

Harris

This position requires someone who can balance strategic client relationship management with hands ... Manage billable consulting services and technical implementations for healthcare clients, ensuring ...

Nationalindemnity

Client Services Analyst I

Omaha, NE · Hybrid

Support management with agency service initiatives focused on improving communication processes ... new Client Services team members, including development of training materials and process ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Nebraska

Client Services Manager information

See Nebraska salary details

$33.4K

$67.1K

$121.6K

How much do client services manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for client services manager in Nebraska is $67,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,700.00 and $79,100.00 per year, depending on experience, location, and employer.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools.

What are the salary expectations for customer service managers?

Customer Service Managers typically earn a median annual salary ranging from $50,000 to $80,000, depending on experience, location, and industry. Salaries can increase with additional certifications, leadership skills, and managing larger teams or complex accounts.

What is the role of a client service manager?

A client service manager oversees client relationships, ensuring customer satisfaction and addressing their needs. They coordinate with internal teams, manage service delivery, and often use CRM tools to track interactions and performance metrics.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a Client Services Manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by Client Services Managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a Client Services Manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

Is a client service manager a good career?

A client services manager is a valuable role that involves overseeing client relationships, ensuring customer satisfaction, and coordinating with internal teams. It typically requires strong communication, problem-solving skills, and experience in customer service or sales. The career offers opportunities for advancement into senior management and can be stable with demand across various industries.

What Is a Client Services Manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Nebraska? The most popular types of Client Services jobs in Nebraska are:
What are popular job titles related to Client Services Manager jobs in Nebraska? For Client Services Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Client Services Manager jobs in Nebraska look for? The top searched job categories for Client Services Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Client Services Manager jobs? Cities in Nebraska with the most Client Services Manager job openings:
Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Nebraska as of July 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $67,055 per year, or $32.2 per hour.

Client Service Associate (Mailroom & Office Services)

SPS North America

Omaha, NE

Full-time

Posted 16 days ago

Job description

Great Service Meets Seamless Operations

SPS Global is seeking a professional and service-driven Client Services Associate to support daily office operations and deliver an exceptional workplace experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys staying organized, and takes pride in delivering polished customer service while ensuring operational excellence.

As a Client Services Associate, you will serve as a key point of contact for mail services, print support, office operations, and workplace coordination. Your work directly contributes to the efficiency, professionalism, and overall client experience within the office environment.

Typical Work Schedule:
Monday – Friday | 8:00 AM – 5:00 PM

Job Overview

The Client Services Associate supports office operations by managing mail and package handling, shipping and receiving, print and document services, inventory management, and workplace support functions.

This role combines operational support with frontline customer service responsibilities, ensuring all employees, clients, and visitors receive prompt, professional, and efficient assistance.

Reports To:
Client Services Supervisor, Client Services Manager, or equivalent leadership

What You'll DoMail & Shipping Operations
  • Manage incoming and outgoing mail and packages with accuracy and accountability
  • Handle shipping, receiving, tracking, and chain-of-custody documentation
  • Maintain accurate records and ensure timely package processing and delivery
  • Serve as a trusted point of contact for mail and logistics inquiries
Office & Print Services Support
  • Maintain and troubleshoot multifunction devices such as printers and copiers
  • Support print, scanning, and document service operations
  • Monitor inventory levels including toner, paper, pantry supplies, and office materials
  • Ensure office service areas remain organized and operational
Workplace & Operational Support
  • Support meeting room setups and occasional office moves
  • Maintain clean, professional, and organized workspaces
  • Assist across teams and operational areas as needed
  • Proactively identify opportunities to improve efficiency and support workplace operations
Customer Service Excellence
  • Deliver polished, professional customer service in every interaction
  • Collaborate effectively with internal teams and clients
  • Maintain professionalism, reliability, and discretion when handling sensitive matters
  • Adapt quickly to changing operational needs and priorities
What We're Looking ForRequired
  • High School Diploma or equivalent
  • Valid driver's license with clean driving record
  • Willingness to complete background checks and fingerprinting requirements
  • Strong organizational and time-management skills
  • Basic computer proficiency and familiarity with Microsoft Office applications
  • Ability to adapt to workplace systems and operational tools
  • Strong communication and customer service skills
Preferred
  • Experience in office services, mailroom operations, hospitality, logistics, or workplace support environments
  • Experience with multifunction devices (MFDs), shipping systems, or tracking software
Competencies
  • Customer-first mindset with strong service orientation
  • Strong attention to detail and organizational ability
  • Ability to multitask and prioritize effectively
  • Problem-solving mindset with calm decision-making under pressure
  • Independent work capability with collaborative team approach
  • Professionalism, reliability, and discretion
Physical Requirements
  • Ability to lift or move packages weighing 40–60 lbs.
  • Ability to stand, walk, bend, and lift throughout the workday
  • Manual dexterity for operating office equipment and workplace tools

Travel:
None or negligible

What We Offer

Career Growth: Opportunities to expand expertise across office services, workplace operations, and client support functions.

Learning & Development: A culture that promotes continuous learning and professional growth.

We Recognize Talent: Recognition programs available across all employee levels.

Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off.

Note: Please inquire with Human Resources regarding benefit offerings for roles under 30 hours per week, as eligibility may vary.

Disclaimer:
This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this role. Duties and responsibilities may change at any time with or without notice.

WHAT WE OFFER

  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
  • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
  • Bonuses: Are available for employee and client referrals for current employees.
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
    • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.