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Client Services Manager Jobs in Hawaii (NOW HIRING)

National Veterinary Associates

$16 - $18/hr

CLIENT SERVICES REPRESENTATIVE Job Summary The Client Services Specialist is an invaluable member of the hospital team who works directly with a Hospital Manager and supporting medical staff to ...

Acumen Fiscal Agent

Client Services Agent

Honolulu, HI · On-site

$26 - $27/hr

Process related paperwork and manage electronic communication * Accurate data entry using several ... Prior experience in customer service and/or client relations * Ability to handle fluctuating ...

Acumen LLC

Client Services Agent

Honolulu, HI · On-site

$26 - $27/hr

Process related paperwork and manage electronic communication * Accurate data entry using several ... Prior experience in customer service and/or client relations * Ability to handle fluctuating ...

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Client Services Manager information

See Hawaii salary details

$36.4K

$73.1K

$132.5K

How much do client services manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client services manager in Hawaii is $73,069.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,900.00 and $86,200.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Hawaii?

The most popular types of Client Services jobs in Hawaii are:

What are popular job titles related to Client Services Manager jobs in Hawaii?

For Client Services Manager jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Client Services Manager jobs in Hawaii look for?

The top searched job categories for Client Services Manager jobs in Hawaii are:

What cities in Hawaii are hiring for Client Services Manager jobs?

Cities in Hawaii with the most Client Services Manager job openings:

Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $73,069 per year, or $35.1 per hour.

Client Services Manager, Home Care

BAYADA Home Health Care

Lihue, HI

$45/hr

Full-time

Re-posted 15 days ago

Bayada Home Health Care rating

6.9

Company rating: 6.9 out of 10

Based on 252 frontline employees who took The Breakroom Quiz

455th of 898 rated healthcare providers

Job description

Client Services Manager

Kauai Home Care | Full-Time

Join BAYADA Home Care and help lead the coordination of compassionate, reliable care for clients in the community.

Position Summary

The Client Services Manager is a key office-based leader responsible for the delivery and coordination of client services, growth and development of caseload, and ongoing case management. In this role, you will build strong relationships with clients, families, field employees, referral sources, and internal partners while helping ensure exceptional service and quality care.

Responsibilities

  • Coordinate client services and manage a caseload with a strong focus on service quality, continuity, and customer experience.

  • Schedule field employees based on client needs, employee availability, and competency to deliver high-quality care.

  • Build and maintain strong relationships with clients, families, referral sources, payors, and community partners.

  • Handle incoming service inquiries, help establish service agreements, and support authorizations and insurance-related coordination.

  • Participate in recruiting and onboarding efforts for field staff.

  • Respond to client questions and concerns related to service, scheduling, billing, and overall satisfaction.

  • Document client and employee issues, incidents, and key interactions to support continuity of care and effective follow-up.

  • Support payroll, billing, and other caseload-related administrative and fiscal responsibilities.

  • Provide administrative supervision and support to field employees in partnership with office and clinical leaders.

Qualifications

  • Bachelor’s degree highly preferred or equivalent healthcare experience.

  • Demonstrated strong interpersonal skills and a track record of goal achievement.

  • Proven ability to take on increasing responsibility with positive results and a desire to grow professionally.

  • Prior supervisory experience preferred.

  • Healthcare, home care, or recruiting experience is a plus.

  • Strong organizational skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment are important for success in this role.

  • Must demonstrate characteristics of The BAYADA Way: compassion, excellence, and reliability.

Why Join BAYADA

At BAYADA, our mission is to help people have a safe home life with comfort, independence, and dignity. This role offers the opportunity to make a meaningful impact by supporting both clients and field employees while helping a local office grow and thrive through service excellence and strong relationships.

Salary: $45-60k depending on experience.

#LIRX

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

What Bayada Home Health Care employees say

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About Bayada Home Healthcare

Sourced by ZipRecruiter

BAYADA has a special purpose: to help people of all ages have a safe home life with comfort, independence, and dignity. We believe our clients and their families deserve the highest quality home health care delivered with compassion, excellence, and reliability - our core values, affording them the opportunity to remain at home and receive the medical care required.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Moorestown, NJ, US

Year founded

1975

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