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Client Onboarding Manager Jobs in Hawaii (NOW HIRING)

FIRST ONSITE

Client Relationship Manager

Waipahu, HI · On-site

A Day in the Life of a Client Relationship Manager As a Client Relationship Manager, you are the ... You ensure a seamless client onboarding process, organize data for marketing plans, support sales ...

Senior Helpers

Client Service Manager

Kapolei, HI · On-site

Operations Support * Assist with client onboarding and service start-up processes. * Collaborate ... Ability to manage multiple clients and priorities simultaneously. * Proficiency in Microsoft Office ...

Hawaii Senior Care

Office Manager

Honolulu, HI · On-site

$50K - $60K/yr

Coordinates and manages client on-boarding and off-boarding. * Coordinates and manages caregiver on-boarding and off-boarding. * Oversees office staff to ensure completion and tracking of references ...

Hawaii Senior Care

Office Manager

Honolulu, HI

$50K - $60K/yr

Coordinates and manages client on-boarding and off-boarding. * Coordinates and manages caregiver on-boarding and off-boarding. * Oversees office staff to ensure completion and tracking of references ...

UHA

Client Relations Consultant I

Honolulu, HI · On-site

$45.24K - $54.29K/yr

The Client Relations Consultant I is responsible for managing and retaining assigned employer group ... onboarding and account changes for employer groups • Maintain accurate documentation in ...

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$41.3K

$81.1K

$111.2K

How much do client onboarding manager jobs pay per year?

As of May 28, 2026, the average yearly pay for client onboarding manager in Hawaii is $81,127.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,837.00 and $82,073.00 per year, depending on experience, location, and employer.

What is a Client Onboarding Manager job?

A Client Onboarding Manager is responsible for guiding new clients through the initial setup and integration process when they start using a company's products or services. They ensure a smooth transition by understanding client needs, coordinating internal teams, and addressing any challenges that arise. Their role involves communication, training, and process optimization to enhance customer satisfaction and retention.

What are the key skills and qualifications needed to thrive in the Client Onboarding Manager position, and why are they important?

A Client Onboarding Manager should possess strong project management, communication, and problem-solving skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, onboarding software, and workflow management tools is commonly needed, with certifications like PMP or SaaS onboarding training considered advantageous. Exceptional interpersonal skills, attention to detail, and the ability to manage multiple priorities set top performers apart. These competencies ensure a seamless client transition experience, build lasting relationships, and support organizational growth.

What does a typical day look like for a Client Onboarding Manager?

A typical day for a Client Onboarding Manager involves coordinating with internal teams to ensure new clients are set up efficiently, leading onboarding meetings or training sessions, and troubleshooting any issues that might arise during the process. You’ll regularly interact with clients to address questions, gather requirements, and provide updates on their onboarding progress. Collaboration with sales, product, and customer support teams is common, ensuring a smooth handoff and cohesive client experience. This role often requires balancing multiple projects at once, making organization and adaptability key to success.
More about Client Onboarding Manager jobs
What are the most commonly searched types of Client Onboarding jobs in Hawaii? The most popular types of Client Onboarding jobs in Hawaii are:
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What job categories do people searching Client Onboarding Manager jobs in Hawaii look for? The top searched job categories for Client Onboarding Manager jobs in Hawaii are:
Client Onboarding Manager jobs near you

Client Relationship Manager

First Onsite - US

Waipahu, HI • On-site

Full-time

Posted 24 days ago

Job description

A Day in the Life of a Client Relationship Manager
As a Client Relationship Manager, you are the backbone and driving force of the administrative support for our National Sales team. You ensure a seamless client onboarding process, organize data for marketing plans, support sales reporting, and handle various administrative duties that contribute to our overall success. Your laser focus on customer satisfaction guides your interactions with clients, ensuring they have an exceptional experience from the start. You actively participate in supporting our sales team and sales strategy, contributing your expertise and support to drive our success.
Your strong collaboration skills come into play as you partner with our National and Regional Sales team members, creating a cohesive sales environment. You partner with the sales team and Sales Operations Specialists to ensure that our Salesforce CRM is updated and current. Client portals are in good hands with you as you manage them with ease. Your keen eye for detail extends to proposals, the RFP process, and marketing efforts as you work with the Marketing and RFP teams to ensure compliance with branding guidelines in all presentations, collateral, and events. You are a valuable asset, supporting the sales team and ensuring a smooth flow of information.
Responsibilities:
  • Deliver exceptional customer experience with a strong client focus
  • Support and collaborate with the sales team, including National and Regional members
  • Participate in client meetings and assist with proposals and RFPs
  • Ensure Salesforce (CRM) data is accurate and up to date
  • Partner with Marketing to maintain brand consistency in presentations and materials
  • Manage client portals and perform related administrative tasks (data entry, expense reports, event logistics)
  • Travel up to 10%, including overnight and extended disaster site assignments as needed

Experience & Education:
  • Minimum of three years of experience in an administrative or sales support role
  • Proficient with various technologies such as the Microsoft Office suite and Salesforce
  • Restoration industry experience, preferred
  • Bachelor's degree, preferred

First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
First Onsite (and its Companies) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer's Form I-9 to confirm work authorization.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Third party resume submissions are not accepted. Any resume submitted will be considered the property of THE COMPANY, and THE COMPANY will not be held liable to pay a placement fee.

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