ZipRecruiter

Log In

1

Client Success Manager Jobs in Hawaii (NOW HIRING)

ProService Hawaii

Strategic Account Manager

Honolulu, HI · On-site

$99K - $125K/yr

WHAT YOU'LL BRING TO THE TEAM We're looking for someone with demonstrated success managing complex client relationships or high-value accounts -- ideally in a consultative, B2B environment. Prior ...

FareHarbor

Account Manager, NORAM

Honolulu, HI

... success lies in our people-the Ohana. With each new feature launched and new client onboarded ... About the Role As an Account Manager, your entire directive is to optimize the FareHarbor client ...

Zmana

Customer Success Representative

Honolulu, HI · On-site

The Customer Success representative will work to find new sales leads, through our known leads, client referrals, etc. Sometimes, sales representatives will focus on inside sales, which typically ...

AAC

Project Manager

Honolulu, HI · On-site

... while ensuring projects align with client objectives and organizational goals. Required ... Demonstrated success managing project budgets, resources, schedules, and risks. * Strong leadership ...

AAC Inc

Project Manager

Honolulu, HI

... while ensuring projects align with client objectives and organizational goals. Required ... Demonstrated success managing project budgets, resources, schedules, and risks. * Strong leadership ...

Xerox

Client Associate - Honolulu, HI

Honolulu, HI

... success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com ... The Client Associate works closely with both the client and Xerox management to ensure service ...

Brown and Caldwell

Project Manager

Wailuku, HI · On-site

Monitor and share clients' critical success factors for project success and client satisfaction ... Project Manager must exhibit good scheduling practices to help secure resources and provide ...

Brown and Caldwell

Project Manager

Wailuku, HI

Monitor and share clients' critical success factors for project success and client satisfaction ... Project Manager must exhibit good scheduling practices to help secure resources and provide ...

Brown and Caldwell

Project Manager

Wailuku, HI · On-site

Monitor and share clients' critical success factors for project success and client satisfaction ... Project Manager must exhibit good scheduling practices to help secure resources and provide ...

next page

Showing results 1-20

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Hawaii

Client Success Manager information

See Hawaii salary details

$33.8K

$86.3K

$145.5K

How much do client success manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for client success manager in Hawaii is $86,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,800.00 and $102,900.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Hawaii? The most popular types of Client Success jobs in Hawaii are:
What are popular job titles related to Client Success Manager jobs in Hawaii? For Client Success Manager jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Hawaii look for? The top searched job categories for Client Success Manager jobs in Hawaii are:
What cities in Hawaii are hiring for Client Success Manager jobs? Cities in Hawaii with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Hawaii as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, and 7% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $86,300 per year, or $41.5 per hour.

Client Success Representative (Remote)

Demand.com

Honolulu, HI • Remote

Full-time

Re-posted 17 days ago

Job description

Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.

Responsibilities and Duties

  • Develop and nurture relationships with selected accounts for successful campaigns.
  • Be a trusted advisor and expert in our DemandFactor offerings.
  • Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
  • Collaborate with the Sales team from proposal to delivery, addressing options and integrations.
  • Manage account documentation, including reports and recommendations.
  • Handle post-sale account management, fostering growth through great customer service.

Qualifications

  • Excellent written and verbal communication skills with a strong connection to customer success.
  • Minimum two years of account management or customer service experience preferred.
  • Highly organized and detail-oriented, able to handle over 30 clients effectively.
  • Ability to thrive collaboratively in a team and independently with minimal supervision.
  • Strong problem-solving skills, with the ability to engage and interact with internal teams.
  • Logical thinking to diagnose and resolve issues, recognizing when escalation is needed.
  • Comfortable learning various software, from MS Office (Excel) to CRM systems.
  • Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment