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Client Service Specialist Jobs (NOW HIRING)

MITTERA

Client Service Specialist

Des Moines, IA · On-site

$16.50 - $22/hr

Client Service Specialist Mittera is currently seeking Client Service Specialists to join our team! The Client Service Specialist serves as a liaison between our customers and the various areas of ...

Drake and Associates

Client Service Specialist

Waukesha, WI · On-site

$17 - $22.50/hr

Client Service Specialist Drake & Associates is a growing financial planning firm dedicated to helping clients achieve financial confidence through comprehensive planning and an exceptional client ...

Osaic

Client Service Specialist

Sun City Center, FL

$13.75 - $18.25/hr

Current Employees and Contractors Apply HereOsaic Careers Client Service Specialist The Client Service Specialist within the Payant Wealth Management Group serves as the first point of contact for ...

Osaic

Client Service Specialist

Sun City Center, FL · On-site

$15.50 - $20.50/hr

Current Employees and Contractors Apply HereOsaic Careers Client Service Specialist The Client Service Specialist within the Payant Wealth Management Group serves as the first point of contact for ...

Osaic

Client Service Specialist

Sun City Center, FL · On-site

$15.50 - $20.50/hr

Current Employees and Contractors Apply HereOsaic Careers Client Service Specialist The Client Service Specialist within the Payant Wealth Management Group serves as the first point of contact for ...

Waldron Private Wealth

Client Service Specialist

Plymouth, MI · On-site

$16.25 - $21.50/hr

Client Service Specialist Waldron Private Wealth (Waldron) is looking for a Client Service Specialist to provide operational and administrative assistance to the Client Services (CS) Department and ...

Paul Hastings

Client Service Specialist

New York, NY · On-site

$86K/yr

The Client Service Specialist provides administrative client services to both internal and external clients. In this capacity, the Client Service Specialist will: * Maintain a consistent physical ...

Paul Hastings

Client Service Specialist

Manhattan, NY · On-site

$86K/yr

The Client Service Specialist provides administrative client services to both internal and external clients. In this capacity, the Client Service Specialist will: * Maintain a consistent physical ...

NurseCore

Client Service Specialist

Santa Barbara, CA · On-site

$19 - $21/hr

Client Service Specialist Part-Time: Monday, Thursday, Friday | 8:00 AM - 5:00 PM On-Call: 3 nights per week Salary Range : $19-$21 per hour NurseCore is seeking a Client Service Specialist to ...

Addition Management

Client Service Specialist

New York, NY · On-site

$18.50 - $24.50/hr

Client Services Specialist Location: New York, NY Salary: $150K - $200K + Bonus Prestigious Private Equity firm seeks a Client Services Specialist to join their Team! Responsibilities Investor ...

TowneBank

Client Service Specialist

Norfolk, VA

$40K - $60K/yr

The Client Service Specialist is responsible for serving the Towne Benefits sales team and their clients by ensuring that the sales and renewal processes are moving efficiently, creating new business ...

Towne Bank

Client Service Specialist

Newport News, VA

$40K - $60K/yr

The Client Service Specialist is responsible for serving the Towne Benefits sales team and their clients by ensuring that the sales and renewal processes are moving efficiently, creating new business ...

TowneBank

Client Service Specialist

Raleigh, NC

$40K - $60K/yr

The Client Service Specialist is responsible for serving the Towne Benefits sales team and their clients by ensuring that the sales and renewal processes are moving efficiently, creating new business ...

Towne Bank

Client Service Specialist

Greenville, NC

$40K - $60K/yr

The Client Service Specialist is responsible for serving the Towne Benefits sales team and their clients by ensuring that the sales and renewal processes are moving efficiently, creating new business ...

TowneBank

Client Service Specialist

Newport News, VA

$40K - $60K/yr

The Client Service Specialist is responsible for serving the Towne Benefits sales team and their clients by ensuring that the sales and renewal processes are moving efficiently, creating new business ...

TowneBank

Client Service Specialist

Charlotte, NC

$40K - $60K/yr

The Client Service Specialist is responsible for serving the Towne Benefits sales team and their clients by ensuring that the sales and renewal processes are moving efficiently, creating new business ...

TowneBank

Client Service Specialist

Williamsburg, VA

$40K - $60K/yr

The Client Service Specialist is responsible for serving the Towne Benefits sales team and their clients by ensuring that the sales and renewal processes are moving efficiently, creating new business ...

Ready 4 Work

CLIENT SERVICE SPECIALIST

Pawling, NY · On-site

$17 - $22.25/hr

Client Service Specialist We are looking for an experienced Client Service Specialist to provide excellent corporate and UCC transactional services for a clientele of legal professionals and direct ...

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Client Service Specialist information

See salary details

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$19

$29

How much do client service specialist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for client service specialist in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What does a client service specialist do?

A Client Service Specialist is responsible for managing and supporting client relationships for a company. They act as the main point of contact for clients, addressing questions, resolving issues, and ensuring clients are satisfied with the company's products or services. Their duties often include processing orders, handling complaints, providing information about products or services, and coordinating with other departments to meet client needs. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client service specialist, and why are they important?

To thrive as a Client Service Specialist, you need strong communication skills, attention to detail, and a background in customer service or a related field, often supported by a relevant degree or experience. Familiarity with CRM software, ticketing systems, and proficiency in Microsoft Office Suite are typically required. Exceptional interpersonal skills, patience, and problem-solving abilities help professionals stand out in this role. These competencies are crucial for building client trust, resolving issues efficiently, and maintaining high levels of client satisfaction.

How does a client service specialist typically collaborate with other departments to resolve client issues?

Client Service Specialists often act as liaisons between clients and internal teams such as sales, technical support, and operations. When complex issues arise, they coordinate with these departments to gather accurate information, provide timely updates to clients, and ensure concerns are addressed efficiently. This collaboration requires strong communication skills and a proactive approach to problem-solving, making it essential for Client Service Specialists to build strong working relationships across the organization. By working closely with various teams, they help deliver seamless service and maintain high client satisfaction.

What is the difference between Client Service Specialist vs Customer Support Representative?

AspectClient Service SpecialistCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOffice settings, client-facing interactions, account managementCall centers, help desks, online chat support
Employer & Industry UsageFinancial services, healthcare, consulting firmsRetail, tech companies, telecom providers
Search & Comparison IntentUnderstanding roles involving client interaction and account managementProviding support and troubleshooting for customers

The main difference is that a Client Service Specialist typically manages ongoing client relationships and accounts, often in professional or financial settings, while a Customer Support Representative primarily handles troubleshooting and support inquiries, often in call center environments. Both roles require strong communication skills and customer service experience, but their focus and work settings differ.

What is a client service specialist?

A client service specialist is a professional responsible for assisting clients, addressing their inquiries, and resolving issues related to products or services. They often work in customer support environments, utilizing communication skills and knowledge of company offerings to ensure customer satisfaction.
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Client Service Specialist jobs near you
Infographic showing various Client Service Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

Client Service Specialist

MITTERA

Des Moines, IA • On-site

$16.50 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Mittera rating

6.1

Company rating: 6.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

38th of 52 rated marketing agency

Job description

Client Service Specialist

Mittera is currently seeking Client Service Specialists to join our team! The Client Service Specialist serves as a liaison between our customers and the various areas of expertise across our company. They share customers' detailed requirements including design, print, binding and mailing of projects with the various teams within our company, as well as outside vendors, who produce their jobs. In addition, the Client Service Specialist is responsible for procuring outside services; performing print layouts for client; facilitating informative meetings to share requirements internally; and working with Sales to coordinate client meetings as appropriate.

Essential Duties and Responsibilities

  • Learn about and understand customer-specific program processes
  • Process orders and monitor schedules to provide on-time product delivery
  • Work as liaison between the client, management and internal production departments to track and manage orders in progress
  • Provide direction to and coordinate with production and scheduling departments
  • Communicate with Account Executive, Client Service Teammates, and clients about job statuses
  • Investigate client concerns or complaints, promptly verifying specifics and providing timely issue identification and resolution; escalate to appropriate team members if assistance is needed
  • Identify areas for improvement and research potential solutions to increase client satisfaction levels and/or provide internal process improvement
  • Back-up other team members when necessary

Required Skills and Abilities

  • High School degree or equivalent required; Associate Degree or certificate in business or related field preferred
  • 1 – 3+ years of relevant experience required
  • Must be well organized, able to respond quickly to changing situations
  • Must be organized and have the ability to plan, prioritize and follow through on projects assigned with minimal supervision required
  • Effective communications skills with all levels within the organization, clients, and outside vendors
  • Strong computer skills and proficient in Microsoft products
  • Detail oriented; excels in problem identification and resolution
  • Able to work through customer demands and shifting priorities
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Must have the ability to work effectively in stressful situations and meet stringent deadlines
  • Ability to use basic math skills, such as addition, subtraction, multiplication, division, measurements and critical thinking, to solve practical problems
  • Able to work non-traditional hours (as needed)

    • Physical Requirements

    • Prolonged periods of sitting at a desk and working on a computer.
    • Must be able to lift up to 20 pounds at times.
    • Requires fine motor hand and arm movement, manual dexterity and coordination.
    • Must be able to access and navigate each department in the facility

    Mittera is a leading-edge company that provides commercial and digital printing, finishing, graphic design, data analytics, direct mail processing, and fulfillment services. Mittera's full-service approach connects data-driven revelations, bar-raising creative, and expertly printed materials to give our customers' brand recognition it deserves. Competitive compensation and robust benefits plans are offered. Benefits include:

    • Medical
    • Dental
    • Vision
    • Life and AD&D Policies
    • Short and Long-Term Disability
    • 401K with Company Match
    • Paid Time Off
    • Paid Volunteer Time Off

    Mittera is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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