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Client Service Specialist Jobs (NOW HIRING)

Towne Bank

Client Service Specialist

Glen Allen, VA · On-site

$15.75 - $21/hr

The Client Service Specialist is responsible for serving the Towne Benefits sales team and their clients by ensuring that the sales and renewal processes are moving efficiently, creating new business ...

Paul Hastings

Client Service Specialist

New York, NY · On-site

$86K/yr

The Client Service Specialist provides administrative client services to both internal and external clients. In this capacity, the Client Service Specialist will: * Maintain a consistent physical ...

StrategiQly

Client Service Specialist

Southfield, MI

$65 - $75/hr

Client Service Specialist/Sales Assistant Position Overview If you are an experienced Sales Assistant/Client Service Specialists who wants to work in a friendly, fast-paced financial services firm ...

BambooHR

Client Service Specialist

Salt Lake City, UT

$16.50 - $21.75/hr

Client Service Specialist Utah | Hybrid At BambooHR, we're all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We're leaning into intelligent ...

Mittera Group

Client Service Specialist

Pineville, NC · On-site

$16.25 - $21.25/hr

The Client Service Specialist serves as a liaison between our customers and the various areas of expertise across our company. They share customers' detailed requirements including design, print ...

MITTERA

Client Service Specialist

Denver, CO

$58K - $65K/yr

The Client Service Specialist serves as a liaison between our customers and the various areas of expertise across our company. They share customers' detailed requirements including design, print ...

Oliver Wyman

Client Service Specialist

Fort Myers, FL · Hybrid

$15.75 - $21/hr

Client Service Specialist Award-winning, inclusive, top workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest ...

Old National Bank

Client Service Specialist

Chicago, IL

$18.25 - $29.75/hr

Client Service Specialist Job Locations US-IL-Chicago | US-MI-Ann Arbor | US-IN-Evansville | US-MN-Minneapolis Category/Function Trust/Wealth Management Position Type Regular Full-Time Requisition ID ...

Oliver Wyman

Client Service Specialist

Clearwater Beach, FL · Hybrid

$15.75 - $20.75/hr

Client Service Specialist Award-winning, inclusive, top workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest ...

Mercer France

Client Service Specialist

Fort Myers, FL · Hybrid

$15.75 - $21/hr

Client Service Specialist Award-winning, inclusive, top workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest ...

Mittera Group

Client Service Specialist

Denver, CO · On-site

$58K - $65K/yr

The Client Service Specialist serves as a liaison between our customers and the various areas of expertise across our company. They share customers' detailed requirements including design, print ...

Drake and Associates

Client Service Specialist

Waukesha, WI

$17 - $22.50/hr

As we continue to grow, we are seeking a Client Service Specialist who is passionate about serving clients, thrives in a fast-paced environment, and takes pride in delivering accurate, high-quality ...

Mercer France

Client Service Specialist

Clearwater Beach, FL · Hybrid

$15.75 - $20.75/hr

Client Service Specialist Award-winning, inclusive, top workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest ...

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Client Service Specialist information

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How much do client service specialist jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for client service specialist in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Service Specialist, and why are they important?

To thrive as a Client Service Specialist, you need strong communication skills, attention to detail, and a background in customer service or a related field, often supported by a relevant degree or experience. Familiarity with CRM software, ticketing systems, and proficiency in Microsoft Office Suite are typically required. Exceptional interpersonal skills, patience, and problem-solving abilities help professionals stand out in this role. These competencies are crucial for building client trust, resolving issues efficiently, and maintaining high levels of client satisfaction.

What is the highest paid customer service job?

The highest paid customer service roles are often in executive or specialized positions such as Customer Service Directors or Client Service Managers in large corporations, with salaries reaching six figures. These roles typically require extensive experience, leadership skills, and industry knowledge, and may involve managing large teams or complex client accounts.

What does a Client Service Specialist do?

A Client Service Specialist is responsible for managing and supporting client relationships for a company. They act as the main point of contact for clients, addressing questions, resolving issues, and ensuring clients are satisfied with the company's products or services. Their duties often include processing orders, handling complaints, providing information about products or services, and coordinating with other departments to meet client needs. Strong communication and problem-solving skills are essential for success in this role.

What is the difference between Client Service Specialist vs Customer Support Representative?

AspectClient Service SpecialistCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOffice settings, client-facing interactions, account managementCall centers, help desks, online chat support
Employer & Industry UsageFinancial services, healthcare, consulting firmsRetail, tech companies, telecom providers
Search & Comparison IntentUnderstanding roles involving client interaction and account managementProviding support and troubleshooting for customers

The main difference is that a Client Service Specialist typically manages ongoing client relationships and accounts, often in professional or financial settings, while a Customer Support Representative primarily handles troubleshooting and support inquiries, often in call center environments. Both roles require strong communication skills and customer service experience, but their focus and work settings differ.

What do client service specialists do?

Client service specialists assist customers by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat, and require strong communication and problem-solving skills to ensure customer satisfaction.

Is client service a good career?

A career as a Client Service Specialist involves helping clients, resolving issues, and maintaining positive relationships, which can be rewarding and offer opportunities for advancement. It often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. The role can provide stable employment and the chance to develop valuable interpersonal skills.

What job makes $10,000 a month without a degree?

A Client Service Specialist can potentially earn $10,000 a month through commissions, bonuses, or high-volume client management, especially in sales-driven environments. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education.

How does a Client Service Specialist typically collaborate with other departments to resolve client issues?

Client Service Specialists often act as liaisons between clients and internal teams such as sales, technical support, and operations. When complex issues arise, they coordinate with these departments to gather accurate information, provide timely updates to clients, and ensure concerns are addressed efficiently. This collaboration requires strong communication skills and a proactive approach to problem-solving, making it essential for Client Service Specialists to build strong working relationships across the organization. By working closely with various teams, they help deliver seamless service and maintain high client satisfaction.
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Client Service Specialist jobs near you
Infographic showing various Client Service Specialist job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 7% Part Time, 7% Temporary, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,910 per year, or $19.7 per hour.
Client Service Specialist

Client Service Specialist

Heard & Smith, LLP

San Antonio, TX

$14.50 - $16.50/hr

Full-time

Medical, Retirement, PTO

Posted 2 days ago

Job description

Client Service Specialist (Legal Assistant)
Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking individuals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someone's life!
  • Fast-paced, and professional environment;
  • Fulfilling, challenging, rewarding;
  • Great team environment;
  • Paid Holidays, Accrued Paid Time Off;
  • Great Medical Benefits Package;
  • Wellness Program;
  • Competitive Salary $14.50-$16.50 per hour with potential for incremental increases during your first 180 days up to an additional $2/hour based on performance.
  • 401k with Annual Employer Profit-Sharing contributions(historically 5% annual salary - employee contributions not required!).
As a Client Service Specialist in our Legal Assistant Department, you will have the opportunity to build lasting relationships and provide support for clients throughout the claims process via the computer/telephone in a call center setting.
Full Time, Mon-Fri, no nights or weekends!
As aClient Service Specialist you will:
  • Take approximately 50-75 calls per day in a professional call center environment
  • Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained
  • Focus on retention of every client while providing excellent customer service
  • Maintain a 90% or above quality score on calls
  • Retain and recall SSA (Social Security Administration) and company policies and processes
  • Solve problems and maintain confidentiality
  • Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system
  • Confidently address client's concerns and complaints including those of upset clients
  • Use good judgment to discern what issues may be urgent and need a manager's or director's attention immediately
To be successfulas a Legal Assistant/Client Service Specialist you will need:
  • High School Diploma; Degree preferred; or equivalent combination
  • Customer service experience
  • Call center experience
  • Minimum 40 WPM typing speed
  • Ability to meet performance standards whether in office or working remotely from home
  • Knowledge in computer technology and the Internet (MS Office Outlook). Including the ability to learn new programs easily
  • Multi-tasking skills and the ability to work well under pressure
  • Self-disciplined
  • Strong people skills
  • Attention to detail and accuracy
  • Excellent telephone, communication, and active listening skills
  • Excellent spelling and grammar
  • Reliability and dependability
  • Ability to work in fast paced environment
  • Ability to work in a confidential environment always maintaining client confidentiality
  • Problem analysis and problem-solving
  • Has professional manner and high energy level, exhibits a positive attitude
  • Good time management skills
  • Strong organizational skills
  • Self-motivated, able to work with little supervision
  • Accepts new ideas and challenges and is highly motivated
  • Ability to work well with others as a team
  • Social Security Disability Law or other disability or medical background strongly preferred, including former DDS, ODAR and SSA employees
  • Legal Assistant, Legal Secretary, Paralegal or other legal experience preferred
  • Fluent in Spanish a Plus
Employment Type: Full-Time

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