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Client Service Specialist Jobs in Indiana (NOW HIRING)

Client Service Opportunity in Indianapolis - Urgently hiring in Indianapolis! Job Title: Client Services Specialist Pay: $21-$24 per hour Hours: Full-Time, Monday-Friday Start Date: ASAP Looking for ...

Client Services Specialist

Indianapolis, IN · On-site

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Services Specialist The Client Services Specialist is the foundational role in the Shared Services function -- responsible for executing routine, well-defined tasks that support the delivery ...

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Services Specialist Department: Shared Services Reports To: Shared Services Manager Location: Any Selerix location Job Summary The Client Services Specialist is the foundational role in the ...

Customer Services Specialist II

Evansville, IN · On-site

$16.25 - $21.50/hr

Medical Courier / Customer Service Specialist Join our team as a Medical Courier / Customer Service Specialist supporting laboratory operations through reliable specimen pickup, transport, and client ...

Join our team as a Medical Courier / Customer Service Specialist supporting laboratory operations through reliable specimen pickup, transport, and client service. Ideal for candidates seeking ...

As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client ...

Client Specialist As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the ...

As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client ...

As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client ...

As aClientSpecialistat Baird,you'llplay a pivotal role in delivering outstanding client service and ... and Client Specialists! The ImpactYou'llMake: * Responsible for client onboarding coordination ...

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Showing results 1-20

Client Service Specialist information

See Indiana salary details

$10

$18

$28

How much do client service specialist jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for client service specialist in Indiana is $18.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service specialist, and why are they important?

To thrive as a Client Service Specialist, you need strong communication skills, attention to detail, and a background in customer service or a related field, often supported by a relevant degree or experience. Familiarity with CRM software, ticketing systems, and proficiency in Microsoft Office Suite are typically required. Exceptional interpersonal skills, patience, and problem-solving abilities help professionals stand out in this role. These competencies are crucial for building client trust, resolving issues efficiently, and maintaining high levels of client satisfaction.

What does a client service specialist do?

A Client Service Specialist is responsible for managing and supporting client relationships for a company. They act as the main point of contact for clients, addressing questions, resolving issues, and ensuring clients are satisfied with the company's products or services. Their duties often include processing orders, handling complaints, providing information about products or services, and coordinating with other departments to meet client needs. Strong communication and problem-solving skills are essential for success in this role.

What is the difference between Client Service Specialist vs Customer Support Representative?

AspectClient Service SpecialistCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOffice settings, client-facing interactions, account managementCall centers, help desks, online chat support
Employer & Industry UsageFinancial services, healthcare, consulting firmsRetail, tech companies, telecom providers
Search & Comparison IntentUnderstanding roles involving client interaction and account managementProviding support and troubleshooting for customers

The main difference is that a Client Service Specialist typically manages ongoing client relationships and accounts, often in professional or financial settings, while a Customer Support Representative primarily handles troubleshooting and support inquiries, often in call center environments. Both roles require strong communication skills and customer service experience, but their focus and work settings differ.

How does a client service specialist typically collaborate with other departments to resolve client issues?

Client Service Specialists often act as liaisons between clients and internal teams such as sales, technical support, and operations. When complex issues arise, they coordinate with these departments to gather accurate information, provide timely updates to clients, and ensure concerns are addressed efficiently. This collaboration requires strong communication skills and a proactive approach to problem-solving, making it essential for Client Service Specialists to build strong working relationships across the organization. By working closely with various teams, they help deliver seamless service and maintain high client satisfaction.

What are popular job titles related to Client Service Specialist jobs in Indiana?

For Client Service Specialist jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Client Service Specialist jobs in Indiana look for?

The top searched job categories for Client Service Specialist jobs in Indiana are:

Infographic showing various Client Service Specialist job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,929 per year, or $18.7 per hour.

Client Service Specialist - Commercial Insurance

Hylant

Fort Wayne, IN • On-site

Other

Posted 2 days ago

New


Hylant rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 308 rated insurance


Job description

The Opportunity:
The Client Service Specialist is responsible for providing a consistent level of service and support to identified clients and teams, handling or directing daily service needs while interacting in a consultative and collaborative way to deliver a "best in class" client experience resulting in client retention and growth while building long term relationships with our clients, colleagues, and vendor partners.
In This Role You Will Execute On:
  • Respond to and appropriately document routine client inquiries; escalate complex inquiries to more senior staff.
  • Process daily service needs such as change requests, endorsements, proofs, audits and other policy related documents.
  • Manage activities and follow-ups to document and accomplish open items in expected timeframe.
  • Review and process policies and endorsements for accuracy of coverage, policy, content, and form completion; address or escalate any discrepancies for resolution.
  • Assist and support new and renewal processes including gathering information, document preparation, binding, marketing, and other needs as directed.
  • Assist with client documentation preparation such as creating branded templates and developing basic content for proposals, stewardship, presentations, etc.
  • Leverage Hylant technology, tools and resources ensuring all internal systems, client portals, and assigned account details are proactively managed and meet client needs.
  • Assist in the research of invoicing and billing questions or issues.
  • Drive completion of Surplus Lines process for non-admitted placements including documentation and invoicing to ensure the Surplus Lines team can manage necessary and accurate state filings.
  • Perform other duties and special projects as requested.
In This Role You Will Need:
  • Bachelor's degree business, insurance, risk management, or similar field of study. Equivalent combination of education and work experience may be considered.
  • Two (2) or more years of insurance client service experience.
  • Active Property & Casualty License
  • Intermediate Microsoft Office skills (Excel, Word, PowerPoint, and Outlook)
  • Basic analytical skills
  • Excellent attention to detail
  • Exception oral and written communication skills
  • Ability to work well in a team environment.

Why Hylant?
Since 1935, Hylant has been a family-owned insurance brokerage built on relationships, trust, and a people-first mindset. We believe great work is rooted in understanding people - our clients, our communities, and each other - and delivering thoughtful solutions that rise above the expected.
Anything But Typical. Everything for You. isn't just a message; it's how we show up. It reflects a culture where people come first, careers are supported with purpose, and going above and beyond is the standard, not the exception. At Hylant, you're more than an employee, you're part of a team that treats one another like family and works together to make a meaningful impact.

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