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Client Service Professional Jobs (NOW HIRING)

NFP Corp

AVP, Client Service

Los Angeles, CA · On-site

Leads a team of Client Service professionals and optimizes Client Service operations by executing on the following: * Promotes department goals by motivating and training employees. * Coordinates and ...

NFP

AVP, Client service

Madison, WI · On-site

Leads a team of Client Service professionals and optimizes Client Service operations by executing on the following: * Promotes department goals by motivating and training employees. * Coordinates and ...

NFP

AVP, Client Service

Los Angeles, CA · On-site

Leads a team of Client Service professionals and optimizes Client Service operations by executing on the following: * Promotes department goals by motivating and training employees. * Coordinates and ...

Aon

AVP, Client service

Madison, WI · On-site

Leads a team of Client Service professionals and optimizes Client Service operations by executing on the following: * Promotes department goals by motivating and training employees. * Coordinates and ...

Cetera

Service Professional

Saint Cloud, MN · On-site

$14.75 - $18.75/hr

As a Service Professional at Cetera Financial Institutions, you will be responsible for creating ... The goal is to build and maintain client loyalty as well as to create the world's most referable ...

Cetera Financial Group

Service Professional

Saint Cloud, MN · On-site

$14.75 - $18.75/hr

As a Service Professional at Cetera Financial Institutions, you will be responsible for creating ... The goal is to build and maintain client loyalty as well as to create the world's most referable ...

Thriving Asset Management LLC

Be Seen First

Client Service Associate

Palo Alto, CA · On-site

$90K - $110K/yr

Palo Alto, CA Position Type: Full-time, In-Office Join a Team That Values Exceptional Client Service Are you an experienced client service professional who enjoys building lasting relationships ...

Cetera

Service Professional

Saint Cloud, MN · On-site

$14.75 - $18.75/hr

As a Service Professional at Cetera Financial Institutions, you will be responsible for creating ... The goal is to build and maintain client loyalty as well as to create the world's most referable ...

Turn2Partners

Client Service Specialist

Freemansburg, PA · On-site

$16.75 - $22.25/hr

This hybrid opportunity offers strong team stability, professional development, and exposure to ... This role will help manage account activity, client documentation, service requests, meeting ...

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Client Service Professional information

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How much do client service professional jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for client service professional in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.
What cities are hiring for Client Service Professional jobs? Cities with the most Client Service Professional job openings:
What are the most commonly searched types of Client Service jobs? The most popular types of Client Service jobs are:
What states have the most Client Service Professional jobs? States with the most job openings for Client Service Professional jobs include:
Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

AVP, Client Service

NFP Corp

Los Angeles, CA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 11 days ago

Job description

Posting Description
Who We Are:
Wealthspire is a leading wealth management, retirement advisory, and business management firm serving individuals, families, endowments, and institutions across the United States, Canada, and the United Kingdom. We provide a comprehensive platform that brings together wealth management, institutional consulting, business management, family office, and retirement plan advisory services-empowering clients to navigate complexity with clarity and confidence.
With over 1,200 employees across more than 40 offices, we deliver insights and solutions backed by deep research, technology, and decades of expertise. Our collective businesses create a unified ecosystem designed to meet clients wherever they are in their financial journey. Wealthspire is redefining the future of financial solutions through collaboration, scale, and a steadfast commitment to putting people first-our clients, our colleagues, and our communities.
For more information, visit www.wealthspire.com. Wealthspire Advisors LLC, Fiducient Advisors LLC, Wealthspire Retirement, LLC, dba Wealthspire Retirement Advisory, and certain other affiliates are separately registered investment advisers.
Summary:
The Client Service Manager will have responsibility for ensuring that every client receives exceptional service and that the Client Service team members they manage deliver consistent exceptional service. The Client Service Manager supervises Client Service Associates in the performance of their duties and is responsible for contributing ideas for department processes, procedures and protocols. It is expected that this role will continue to act as a CSA for an assigned group of clients in addition to leading their team of CSAs. Required to be in the office at least two days per week for the purposes of management and supervision of direct team, as well as collaboration and relationship building with managers, members of other teams, and client-facing staff.
Responsibilities:
  • Continues to act as a CSA for assigned clients.
  • Leads a team of Client Service professionals and optimizes Client Service operations by executing on the following:
    • Promotes department goals by motivating and training employees.
    • Coordinates and provides day-to-day oversight to employees including managing the CSA workload distribution and ensuring CSA back-up coverage during vacations and absences.
    • Leads their direct reports through the performance management lifecycle including:
      • Providing direction and support to employees on goal setting and career development planning.
      • Developing and delivering performance reviews as well as ongoing feedback conversations to support growth and development.
      • Making recommendations related to compensation (bonuses and increases) and communicating decisions with team members.
    • In collaboration with other Client Service team members, identifies and leads opportunities to make changes that improve operations across the team.
    • Engages with leaders, peers, and staff; share successes and promotes teamwork, collaboration and manages conflicts appropriately and efficiently.
    • Collaborates on CSA training materials and curriculum.
    • Assists leadership in setting strategic direction for key programs.
    • Serves as escalation point for challenging Client Service issues.
    • Collaborates closely with other managers in their respective office and region such as Client Ops Manager(s), Office Lead(s), the manager(s) of Advisor Associates and others outside of function to build team connectivity and positive team culture.
    • Utilizes CRM application to perform various functions, such as submitting/assigning tasks, running dialogues (onboarding/offboarding of clients, new contract, and RMD requests), creating new contact entries, updating existing contact information, utilizing the dashboard feature to track tasks, run reports, etc.
    • Exercises independent judgment across a broader range of areas. Addresses issues, future needs, and the adaptation of new processes, methods, and technologies.
    • Performs other duties as and when needed.

Qualifications:
  • Previous back-office operations or executive/administrative assistant experience, including experience in financial planning and/or the securities industry.
  • High-touch, direct client experience is essential.
  • Understanding of the value proposition of being a fee-only fiduciary
  • Previous supervisory experience managing teams is a plus.
  • Excellent computer skills and general technical ability; comfort with navigating various software applications and systems.
  • Proficiency in Microsoft Office is required; experience with any CRM, portfolio management, and document management software is highly preferred.
  • Continuously exhibits personal integrity and professional initiative and a personable attitude.
  • Strong problem-solving and influence/consensus-building skills.
  • Strong communication and organizational skills.
  • Ability to work through questions and concerns collaboratively.
  • Required to be in the office at least two days per week, for the purposes of management and supervision of direct team, as well as collaboration and relationship building with managers, members of other teams, and client-facing staff.

Diversity, Equity, Inclusion, and Belonging at Wealthspire
Wealthspire is committed to fostering an inclusive work environment that values diversity as a fundamental asset. Research substantiates that diverse teams are not only more innovative but also make more informed decisions, leading to increased employee engagement and client satisfaction.
  • Equal Opportunity:We are an equal opportunity employer. All employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, religion, color, gender, age, national origin, sexual orientation, marital status, veteran status, or disability status.
  • Culture Add Over Culture Fit:Rather than seeking candidates who merely fit into our existing culture, we prioritize those who will add new dimensions to it. We welcome individuals who bring unique perspectives, experiences, and skills that enrich our team and client interactions.
  • Inclusive Excellence:We believe that true excellence can only be achieved in an environment where every employee feels empowered and included. Our commitment to diversity extends beyond hiring practices to every facet of our business.

Do you see yourself excelling in this position?
Don't hesitate to apply, even if you don't meet every qualification on the list. We recognize that career journeys are as unique as individuals themselves, and valuable skills can come in various forms. We're eager to learn about your unique talents and experiences.
What We Offer:
Wealthspire Advisors is proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
The base salary range for this position is $80,000 - $115,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
Wealthspire and You... Better Together!
Wealthspire is an inclusive Equal Employment Opportunity employer.
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#Wealthspire

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