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Thrivent

Client Service Administrator

Eagan, MN · On-site

$20 - $25/hr

Responsibilities include providing client service along with advisor support: answering client questions regarding insurance and financial accounts, assist advisors with meeting preparation and ...

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How much do client service administrator jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for client service administrator in the United States is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are some common challenges faced by Client Service Administrators, and how can they be addressed?

Client Service Administrators often juggle multiple client requests simultaneously, which can make prioritization challenging. They may also encounter situations where clients have urgent needs or unclear expectations. To manage these challenges, it's essential to maintain strong organizational skills, leverage customer relationship management (CRM) tools, and communicate clearly both with clients and internal teams. Regular training and open communication channels with colleagues also help ensure consistent and high-quality service delivery.

What does a Client Service Administrator do?

A Client Service Administrator is responsible for providing administrative and support services to clients and the organization. Their duties typically include managing client accounts, handling client inquiries, processing paperwork, scheduling meetings, and ensuring that clients receive timely and accurate information. They act as a bridge between clients and the company, helping to resolve issues and improve customer satisfaction. Strong organizational and communication skills are essential for this role, as well as attention to detail and proficiency with office software.

What are the key skills and qualifications needed to thrive as a Client Service Administrator, and why are they important?

To thrive as a Client Service Administrator, you need strong organizational abilities, attention to detail, and proficiency in administrative tasks, typically supported by a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, office productivity tools, and sometimes basic accounting systems is important. Exceptional communication, problem-solving skills, and a customer-oriented mindset help you stand out in this position. These skills and qualities are crucial for ensuring client satisfaction, efficient operations, and maintaining strong client relationships.
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What cities are hiring for Client Service Administrator jobs? Cities with the most Client Service Administrator job openings:
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Client Service Administrator jobs near you
Infographic showing various Client Service Administrator job openings in the United States as of May 2026, with employment types broken down into 4% Locum Tenens, 1% Internship, 3% As Needed, 26% Full Time, 42% Part Time, and 24% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $44,369 per year, or $21.3 per hour.

Client Service Administrator

Thrivent

Eagan, MN • On-site

$20 - $25/hr

Full-time

Medical, Life, PTO

Posted 5 days ago

Thrivent rating

8.8

Company rating: 8.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Summary
This position provides support to Dakota Valley Associates - Jeremy Moe. We're looking for a service-driven professional to provide administrative support to our financial advisors and clients. This role involves managing client inquiries, supporting daily operations, and ensuring smooth communication across the practice. Responsibilities include providing client service along with advisor support: answering client questions regarding insurance and financial accounts, assist advisors with meeting preparation and assisting with forms and transactions for financial accounts, supporting projects and the administration of various programs, contacting clients for service related matters, and other administrative tasks as assigned.
You'll play a key role in both client and team support, requiring strong multitasking, attention to detail, and a commitment to exceptional service. This position is employed by Jeremy Moe of Dakota Valley Associates.
This position provides an immediate growth track to obtain FINRA SIE 7/66 as well as MN Life and Health licensing within the first year.
This full-time role is fully in-office out of Eagan, MN
Hours: Monday-Friday; 8:30am - 5:00pm
Compensation: $20-25/hr, dependent upon experience. PTO available.
Job Description
Position Roles/Responsibilities/Accountabilities
  • Enter client information into various systems
  • Deepen existing client relationships through making sure client information and documentation is up to date
  • Research and respond to client inquiries
  • Assist in generating performance reports
  • Maintain information in CRM (Salesforce) system
  • Fill out necessary forms for opening or maintaining accounts and complete applications to point of signature
  • Handle request for transfers of funds in and out of accounts
  • Prepare correspondence, reports, and coordinate special projects
  • Assist with follow up for client meetings and track all client account and application paperwork
  • Provides back-up support as needed with answering incoming phone calls and scheduling client meetings.

Position Qualifications
  • Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint, Salesforce) or ability to learn
  • Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients
  • Ability to maintain integrity of sensitive/confidential information
  • Demonstrated customer service orientation/experience, 2+ years preferred.
  • Basic understanding of Dakota Valley Associates, our products and services, and Thrivent Financial

Competencies
  • Planning/Organizing
  • Customer Focus
  • Communication
  • Interpersonal Skills
  • Teamwork and Collaboration
  • Adaptability/Flexibility

External/Internal Dependencies
  • Must be able to work with all roles of the Dakota Valley Associates
  • Must be able to represent the organization in work with external clients
  • Must be able to cultivate and maintain relationships with outside organizations

As part of Dakota Valley Associates' recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process. In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.
All persons with access to Wealthscape are deemed Access Persons and are subject to Compliance with the firm's Code of Ethics which requires all outside brokerage accounts to be maintained at one of the firms designated by TIMI.

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