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Client Service Account Manager information

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$33.5K

$68.3K

$144.5K

How much do client service account manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for client service account manager in the United States is $68,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $81,500.00 per year, depending on experience, location, and employer.

What does a client service account manager do?

A Client Service Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address questions or concerns, and coordinate with internal teams to deliver products or services according to client expectations. Their goal is to maximize client satisfaction and retention while identifying opportunities for account growth or upselling. This role often requires strong communication, problem-solving, and organizational skills.

How does a client service account manager typically collaborate with other departments to address client needs?

Client Service Account Managers often work closely with teams across sales, operations, and product departments to ensure client satisfaction. They act as the primary point of contact for clients, gathering feedback, relaying client requirements, and coordinating with internal stakeholders to resolve issues or deliver solutions. Regular cross-departmental meetings and effective communication are essential for addressing complex client requests and maintaining smooth workflows. This collaboration not only helps in resolving challenges efficiently but also fosters strong client relationships.

What are the key skills and qualifications needed to thrive as a client service account manager, and why are they important?

To thrive as a Client Service Account Manager, you need a solid background in account management, customer relationship building, and business acumen, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and industry-specific platforms is typically required. Exceptional communication, problem-solving, and organizational skills help you stand out in managing client expectations and resolving issues. These abilities are crucial for maintaining strong client relationships and ensuring client satisfaction, which drive retention and business growth.

What is the difference between Client Service Account Manager vs Customer Support Specialist?

AspectClient Service Account ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor's degree, relevant certifications (e.g., CRM certifications)High school diploma or equivalent; some roles prefer technical certifications
Work EnvironmentOffice-based, client-facing, often in corporate or agency settingsCall centers, help desks, or online support platforms
Employer & IndustryFinancial, marketing, consulting, or tech firmsRetail, tech, telecom, or service industries
Search & Comparison IntentUnderstanding client relationship roles and account managementCustomer support and troubleshooting roles

The main difference is that Client Service Account Managers focus on maintaining client relationships, managing accounts, and ensuring client satisfaction, often with strategic responsibilities. Customer Support Specialists primarily handle technical issues, answer inquiries, and provide product or service assistance. Both roles require strong communication skills but differ in scope and level of client engagement.

What cities are hiring for Client Service Account Manager jobs?

Cities with the most Client Service Account Manager job openings:

What states have the most Client Service Account Manager jobs?

States with the most job openings for Client Service Account Manager jobs include:

What are popular job titles related to Client Service Account Manager jobs?

For Client Service Account Manager jobs, the most frequently searched job titles are:

Client Service Account Manager jobs near you
Infographic showing various Client Service Account Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $68,281 per year, or $32.8 per hour.

Account Manager Client Services

Saint Cloud, MN • On-site

Paladin Envirotech
See more jobs at Paladin Envirotechexternal

$70K - $85K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Company Overview

Paladin Envirotech is a full-service electronics and materials management company specializing in secure IT asset disposition and recycling solutions. We provide trusted services to businesses across a wide range of industries, combining local expertise with advanced technology while maintaining the highest standards of safety, security, and environmental responsibility through industry-recognized certifications.

Position Overview

We are seeking a proactive and detail-oriented Account Manager to support and manage the day-to-day operational needs of our client accounts ensuring shipment accuracy and delivering exceptional client service within our fast-growing company.

This is an operations-focused, non-sales position. The ideal candidate is highly organized, dependable, and comfortable managing multiple priorities while maintaining a high level of accuracy and client service. Strong communication, problem-solving, and follow-through skills are essential.

The role works closely with internal teams and third-party providers to coordinate logistics, track shipments, maintain accurate ERP records, and ensure all contractual and compliance requirements are met in a timely manner.

We offer competitive compensation, comprehensive benefits, and a collaborative, team‑focused work environment.

Duties & Responsibilities
  • Facilitate the onboarding of new client accounts by ensuring all paperwork is completed and information is accurately entered into the ERP system.
  • Manage day‑to‑day transactions for local, regional, national, and Global client accounts, including supporting international logistics activities.
  • Coordinate logistics when required, confirming pickup details with shippers and communicating specifications to third‑party freight providers and the internal logistics team.
  • Create inbound shipment orders in the ERP system and ensure all contractual requirements are properly documented and communicated to operations.
  • Collaborating with operational team to prevent gaps in processing, escalating issues to the Account Sales Representative when necessary.
  • Review ERP system reports for accuracy by comparing data to contracts, purchase orders, packing lists, and invoices.
  • Prepare order settlements and compile external reports, including supporting documentation or photos.
  • Send required reporting to the client’s designated contact and address inquiries in a professional and timely manner.
  • Provide ad hoc reporting to management and clients as requested.
  • Perform other related duties and responsibilities as assigned.
Required Skills & Abilities
  • Proficiency in Microsoft Outlook, Excel, and Office Suite.
  • Understanding of general administrative and clerical procedures.
  • Excellent written and verbal communication skills.
  • Strong organizational and time‑management skills with the ability to manage multiple priorities and deadlines.
  • Strong problem-solving and follow-through skills.
  • A proactive, positive, team‑oriented mindset.
  • Strong professionalism and accountability.
  • Ability to travel occasionally to Paladin EnviroTech locations, approximately quarterly, as business needs require.
Education & Experience
  • 3+ years of experience in account management, client services, account operations, logistics, transportation, manufacturing, recycling, or a related field.
  • Experience working with client accounts in an operations or service environment preferred.
  • Experience in the recycling, manufacturing, transportation, logistics, or environmental services industry is a plus.
  • Associate degree or equivalent combination of education and relevant experience required.
  • Bachelor’s degree with business coursework preferred.
Background Screening

Candidates selected for employment will be required to successfully complete a pre-employment background screening, which may include employment verification and criminal history screening, consistent with applicable federal, state, and local laws. Employment is contingent upon successful completion of the required screening.

Compensation

Salary Range: $70,000 - $85,000 annually

Benefits
  • Medical
  • Dental
  • Vision
  • 401(k) Plans
  • Life Insurance
  • PTO (Vacation and Sick Time)
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