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Client Service Account Manager Jobs in Michigan (NOW HIRING)

The Jamar Company

Service Account Manager

Escanaba, MI · On-site

Service Account Manager Build What's Next with Jamar For morethan a century, Jamar has built ... Approximately 50% tolocal/regional client sites/customer locations. Required Experience: 2+ years ...

Aston Carter

Account Manager

Plymouth, MI · On-site

$65K - $70K/yr

Essential Skills * 3+ years of experience in Account Management, Customer Success, Client Services, or Logistics Coordination. * Proven account management skills with a strong customer-service ...

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All JobsClient Service Account JobsClient Service Account Manager JobsClient Service Account Manager Jobs in Michigan

Client Service Account Manager information

See Michigan salary details

$29.2K

$59.5K

$125.9K

How much do client service account manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for client service account manager in Michigan is $59,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What does a client service account manager do?

A Client Service Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address questions or concerns, and coordinate with internal teams to deliver products or services according to client expectations. Their goal is to maximize client satisfaction and retention while identifying opportunities for account growth or upselling. This role often requires strong communication, problem-solving, and organizational skills.

How does a client service account manager typically collaborate with other departments to address client needs?

Client Service Account Managers often work closely with teams across sales, operations, and product departments to ensure client satisfaction. They act as the primary point of contact for clients, gathering feedback, relaying client requirements, and coordinating with internal stakeholders to resolve issues or deliver solutions. Regular cross-departmental meetings and effective communication are essential for addressing complex client requests and maintaining smooth workflows. This collaboration not only helps in resolving challenges efficiently but also fosters strong client relationships.

What are the key skills and qualifications needed to thrive as a client service account manager, and why are they important?

To thrive as a Client Service Account Manager, you need a solid background in account management, customer relationship building, and business acumen, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and industry-specific platforms is typically required. Exceptional communication, problem-solving, and organizational skills help you stand out in managing client expectations and resolving issues. These abilities are crucial for maintaining strong client relationships and ensuring client satisfaction, which drive retention and business growth.

What is the difference between Client Service Account Manager vs Customer Support Specialist?

AspectClient Service Account ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor's degree, relevant certifications (e.g., CRM certifications)High school diploma or equivalent; some roles prefer technical certifications
Work EnvironmentOffice-based, client-facing, often in corporate or agency settingsCall centers, help desks, or online support platforms
Employer & IndustryFinancial, marketing, consulting, or tech firmsRetail, tech, telecom, or service industries
Search & Comparison IntentUnderstanding client relationship roles and account managementCustomer support and troubleshooting roles

The main difference is that Client Service Account Managers focus on maintaining client relationships, managing accounts, and ensuring client satisfaction, often with strategic responsibilities. Customer Support Specialists primarily handle technical issues, answer inquiries, and provide product or service assistance. Both roles require strong communication skills but differ in scope and level of client engagement.

What cities in Michigan are hiring for Client Service Account Manager jobs?

Cities in Michigan with the most Client Service Account Manager job openings:

Client Service Account Manager jobs near you
Infographic showing various Client Service Account Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $59,514 per year, or $28.6 per hour.

Service Account Manager

Escanaba, MI • On-site

The Jamar Company
Specialty Trade Contractors • 501 - 1,000 employees
Learn more about The Jamar Companyexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Key responsibilities

  • Build and maintain strong relationships with customers, serving as their primary point of contact.

  • Meet with clients to understand their needs, goals, and long-term facility plans.

  • Manage preventive maintenance and service agreements, ensuring customer requirements are understood and supported.

Job description

Service Account Manager
Build What's Next with Jamar
For morethan a century, Jamar has built itsreputation by delivering dependable solutions and developing lasting customerrelationships. As a Service Account Manager,you'll serve as a trusted partner to our clients-anticipating their needs,coordinating effective solutions, and helping them plan for the future. You'llwork alongside experienced service and operations teams while strengtheningrelationships, expanding accounts, and directly influencing the customerexperience. If you're proactive, relationship-driven, and skilled at turningcomplex needs into practical solutions, you'll find a rewarding career here.
At a Glance
Employment Type: Full-Time, Exempt
Location: On-Site/Supporting the Escanaba,Iron Mountain, and Marquette, Michigan territories, as well as surroundingareas.
Travel: Approximately 50% tolocal/regional client sites/customer locations.
Required Experience: 2+ years
Schedule: Standard full-time schedule.Work hours may occasionally vary to support customer needs, travel, servicerequirements, and operational priorities.
Benefits Start: First of the monthfollowing 20 calendar days from date of hire.
What You'll Do
  • Build and maintain strong relationships with customers, serving as their primary point of contact.
  • Meet with clients to understand their needs, goals, and long-term facility plans.
  • Manage preventive maintenance and service agreements, ensuring customer requirements are understood and supported.
  • Partner with internal service and operations teams to coordinate solutions and resolve customer concerns.
  • Identify opportunities to strengthen client relationships, expand services, and support account growth.
  • Monitor account performance, prepare customer reports, and provide recommendations based on customer needs and market trends.
  • Travel regularly to customer sites throughout the local and regional service area.

What We're Looking For
We arelooking for a relationship-driven Service Account Manager who understands theHVAC or building services industry and enjoys helping customers solve problems,plan ahead, and achieve their operational goals.
  • Required Qualifications
    • Two or more years of experience in the HVAC industry or a related sector, including client account management, with the ability to apply industry knowledge and provide strategic guidance to customers.
    • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
    • Experience using CRM systems or similar tools and processes to manage customer accounts and track account activity.
    • Demonstrated ability to build, maintain, and effectively manage client relationships.
    • Strong skill in identifying customer needs and translating them into practical, actionable solutions.
    • Must possess and maintain a valid driver's license.

Benefits
Thisposition is eligible for discretionary bonus and profit sharing based oncompany performance in addition to other benefits that support the totalwell-being of you and your family. Some benefits include:
  • Comprehensive Health Coverage: Medical, Dental, & Vision Options
  • Employer-Paid Coverage: Group Term Life, Short & Long-Term Disability Coverage
  • 401K with Employer Match
  • Auto Allowance Program/Business Travel
  • Discounted Company Stock (Employee Stock Purchase Plan)
  • Profit Sharing
  • Generous Paid Time Off & Paid Holidays
  • Employee Referral Bonus Program
  • Robust Training/Development & Professional Growth Opportunities
  • Exclusive Discounts: Access to Perks Marketplace Discount Program
  • Company Engagement, and More

About Jamar
Jamar isa solution-focused specialty services provider with a strong regional presenceand national reach. We deliver dependable, industry-leading results throughinnovation, safety, and field leadership. Our diverse and passionate teamthrives on collaboration, values relationships, and is committed to making apositive impact. We are driven by growth, excellence, and the belief that thebest ideas come from diverse perspectives.
Ready to Apply?
If youare a proactive, relationship-driven professional who enjoys helping customerssolve problems, plan ahead, and get the most value from their servicepartnerships, we invite you to apply. Join Jamar and help build lastingcustomer relationships while growing your career in the HVAC and mechanicalservices industry.
Applytoday at jamarcompany.com/careers and discover what a career with Jamar canoffer.
All offers of employment are expressly contingentupon the satisfactory completion, in accordance with Company policy, of apre-employment drug screening and background check.
This position is not eligible for sponsorship.
The Jamar Company is an equal opportunity employer.We are committed to creating an inclusive environment for all employees andapplicants. All qualified applicants will be considered for employment withoutregard to race, color, religion, sex, national origin, disability status,protected veteran status, or any other characteristic protected by law.
If you are a person with a disability and needassistance with the application process, or if you're experiencing difficultyusing our website to apply for a position, please reach out to our HumanResources department at careers@jamarcompany.us
If you'd like more information on your EEO rights under the law, please click here.

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