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Client Service Account Manager Jobs in Michigan (NOW HIRING)

Vital Tech Solutions

Account Manager

Livonia, MI · On-site

Our client is a well-established transportation and logistics organization with a large network of ... They are seeking an Account Manager to take ownership of key customer relationships, ensure service ...

Vital Tech Solutions LLC

Account Manager

Livonia, MI · On-site

Our client is a well-established transportation and logistics organization with a large network of ... They are seeking an Account Manager to take ownership of key customer relationships, ensure service ...

Tropolis Insurance

Account Manager

Northville, MI · On-site

Responsibilities include client and carrier relationship management, policy related service, accounts receivable management and file management. The role requires the coordination of multiple tasks ...

Brkthru

Account Manager

Southfield, MI · On-site

Brkthru was founded with a client-centric philosophy in an industry where service is often ... The Opportunity As an Account Manager at Brkthru, you'll own the day-to-day client relationship and ...

UOVO

Account Manager

Detroit, MI · On-site

Account Manager Department: Account Management Employment Type: Full Time Location: Detroit, MI ... The ideal candidate will have strong client services, client development, and project management ...

TILT Inc.

Account Manager

Birmingham, MI · On-site

$65K - $85K/yr

Account Manager Responsibilities Project Management * Create and manage timelines, tasks, and ... Client Services * Build and maintain strong client relationships. * Serve as the day-to-day client ...

TILT Inc.

Account Manager

Birmingham, MI · On-site

Account Manager Responsibilities Project Management * Create and manage timelines, tasks, and ... Client Services * Build and maintain strong client relationships. * Serve as the day-to-day client ...

TILT Story Inc.

Account Manager

Birmingham, MI · On-site

$65K - $85K/yr

Account Manager Responsibilities Project Management * Create and manage timelines, tasks, and ... Client Services * Build and maintain strong client relationships. * Serve as the day‑to‑day ...

TILT Inc.

Account Manager

Birmingham, MI · On-site

$65K - $85K/yr

Account Manager Responsibilities Project Management * Create and manage timelines, tasks, and ... Client Services * Build and maintain strong client relationships. * Serve as the day‑to‑day ...

Acrisure, LLC

Account Manager

Grand Rapids, MI · On-site

## Account ManagerApplylocations: 70 Ionia Ave. SW. - GRAND RAPIDS, MItime type: Full timeposted on ... Manages the overall team operations, client coordination, and customer service delivery. This ...

Acrisure

Account Manager

Grand Rapids, MI · On-site

The Account Manager is the primary day-to-day contact for all service needs for both external and ... Manages the overall team operations, client coordination, and customer service delivery. This ...

Acrisure LLC

Account Manager

Grand Rapids, MI · On-site

The Account Manager is the primary day-to-day contact for all service needs for both external and ... Manages the overall team operations, client coordination, and customer service delivery. This ...

Acrisure LLC

Account Manager

Grand Rapids, MI · On-site

The Account Manager is the primary day-to-day contact for all service needs for both external and ... Manages the overall team operations, client coordination, and customer service delivery. This ...

America's Choice insurance

Account Manager

Wixom, MI · On-site

$22 - $25/hr

We are hiring an Account Manager / Client Services Representative . America's Choice welcomes recent college graduates as well as experienced professionals looking to grow in a new career. We are ...

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Showing results 21-40

All JobsClient Service Account JobsClient Service Account Manager JobsClient Service Account Manager Jobs in Michigan

Client Service Account Manager information

See Michigan salary details

$29.2K

$59.5K

$125.9K

How much do client service account manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for client service account manager in Michigan is $59,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What does a client service account manager do?

A Client Service Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address questions or concerns, and coordinate with internal teams to deliver products or services according to client expectations. Their goal is to maximize client satisfaction and retention while identifying opportunities for account growth or upselling. This role often requires strong communication, problem-solving, and organizational skills.

How does a client service account manager typically collaborate with other departments to address client needs?

Client Service Account Managers often work closely with teams across sales, operations, and product departments to ensure client satisfaction. They act as the primary point of contact for clients, gathering feedback, relaying client requirements, and coordinating with internal stakeholders to resolve issues or deliver solutions. Regular cross-departmental meetings and effective communication are essential for addressing complex client requests and maintaining smooth workflows. This collaboration not only helps in resolving challenges efficiently but also fosters strong client relationships.

What are the key skills and qualifications needed to thrive as a client service account manager, and why are they important?

To thrive as a Client Service Account Manager, you need a solid background in account management, customer relationship building, and business acumen, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and industry-specific platforms is typically required. Exceptional communication, problem-solving, and organizational skills help you stand out in managing client expectations and resolving issues. These abilities are crucial for maintaining strong client relationships and ensuring client satisfaction, which drive retention and business growth.

What is the difference between Client Service Account Manager vs Customer Support Specialist?

AspectClient Service Account ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor's degree, relevant certifications (e.g., CRM certifications)High school diploma or equivalent; some roles prefer technical certifications
Work EnvironmentOffice-based, client-facing, often in corporate or agency settingsCall centers, help desks, or online support platforms
Employer & IndustryFinancial, marketing, consulting, or tech firmsRetail, tech, telecom, or service industries
Search & Comparison IntentUnderstanding client relationship roles and account managementCustomer support and troubleshooting roles

The main difference is that Client Service Account Managers focus on maintaining client relationships, managing accounts, and ensuring client satisfaction, often with strategic responsibilities. Customer Support Specialists primarily handle technical issues, answer inquiries, and provide product or service assistance. Both roles require strong communication skills but differ in scope and level of client engagement.

What cities in Michigan are hiring for Client Service Account Manager jobs?

Cities in Michigan with the most Client Service Account Manager job openings:

Client Service Account Manager jobs near you
Infographic showing various Client Service Account Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $59,514 per year, or $28.6 per hour.

Personal Lines Account Manager

Grand Rapids, MI • On-site

Lake Michigan Credit Union
51 - 200 employees
Learn more about Lake Michigan Credit Unionexternal

$41K - $56K/yr

Other

Medical, Dental, Vision, Retirement

Re-posted 13 days ago

Lake Michigan Credit Union rating

8.0

Company rating: 8.0 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Primary Location: Michigan
Employee Status: Full-Time
Estimated Hours/Week: 38
Remote: No
% of Travel for the Position: 0%
Who we are:
At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.
About this position:
Lake Michigan Insurance Agency (LMIA), owned by Lake Michigan Credit Union, is seeking a knowledgeable and customer-focused Personal Lines Account Manager to join our growing team. In this role, you will serve as a trusted resource for clients by providing exceptional service, managing personal insurance accounts, and building lasting relationships through responsive support and insurance expertise. The ideal candidate is organized, proactive, and thrives in a fast-paced environment while delivering personalized service and ensuring clients have the coverage they need.
What You'll Do:
Client Service & Account Management

  • Serve as a primary point of contact for Personal Lines clients, providing outstanding service and building long-term relationships.
  • Educate clients on insurance coverages, policy exclusions, billing inquiries, and other personal insurance-related questions.
  • Answer inbound client calls through a phone queue, responding promptly and professionally to inquiries.
  • Process policy changes, endorsements, premium payments, and other servicing requests through carrier websites and agency management systems.
  • Review policy renewals and remarket accounts to ensure clients receive appropriate coverage and competitive solutions.
  • Evaluate non-renewals and cancellations, determine the appropriate course of action, and proactively communicate with clients.
  • Handle underwriting requests and follow through to ensure timely resolution.
  • Maintain accurate client records and documentation in agency systems.
Team Collaboration
  • Partner closely with Producers and the Sales team to support new business opportunities and service existing accounts.
  • Collaborate with internal departments and insurance carriers to resolve client issues efficiently.
  • Provide timely updates and communicate effectively regarding account activity and policy changes.
  • Support departmental initiatives and perform other duties as assigned.
Compliance & Operational Excellence
  • Ensure all transactions and account activities comply with agency policies, carrier requirements, and applicable regulations.
  • Maintain confidentiality of client information and uphold the highest standards of professionalism and integrity.
  • Comply with all applicable laws and regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and Office of Foreign Assets Control (OFAC) requirements.
  • Adhere to and champion LMCU's core values of Curious Minds, Collaborative Hearts and Continuous Excellence.
What You'll Bring
Experience
  • 1-3 years of experience in personal lines insurance, account management, customer service, or a related insurance role.
Education & Licensing
  • Associate degree, completion of a specialized business or trade school program (approximately 64 credit hours), or equivalent combination of education and experience.
  • ActiveProperty & Casualty Insurance License, or the ability to obtain one within a designated timeframe.
Skills & Attributes
  • Exceptional customer service and relationship-building skills.
  • Strong verbal and written communication abilities with the professionalism to handle sensitive and confidential conversations.
  • Ability to educate clients and explain insurance concepts in a clear and approachable manner.
  • Excellent organizational and time management skills with strong attention to detail.
  • Self-motivated with the ability to manage multiple priorities in a high-volume, fast-paced environment.
  • Strong problem-solving skills and a commitment to delivering accurate, timely service.
Technical Skills
  • Experience using insurance carrier websites and agency management systems.
  • AMS360 experience is preferred.
  • Proficiency with Microsoft Office and other business applications.
What you'll get:
  • All Employees: weekly pay and retirement savings options.
  • Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.
  • To see a full list of our benefit offerings, check out this helpful guide!

Have additional questions about the role? You may email us at: Careers@lmcu.org
If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to: P.O. Box 2848, Grand Rapids, MI 49501.
LMCU is an Equal Opportunity Employer

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