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Client Relationship Manager Jobs in Renton, WA (NOW HIRING)

K2services

Client Relations Manager

Seattle, WA

We are seeking a Client Relationship Manager to oversee client relationships, lead daily operations, and ensure consistent, high-quality service delivery. This role is responsible for managing a team ...

Opensity Solutions

Client Relations Manager

Seattle, WA · On-site

We are seeking a Client Relationship Manager to oversee client relationships, lead daily operations, and ensure consistent, high-quality service delivery. This role is responsible for managing a team ...

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All JobsClient Relationship JobsClient Relationship Manager JobsClient Relationship Manager Jobs in Renton, WA

Client Relationship Manager information

See Renton, WA salary details

$32.6K

$64.5K

$110.2K

How much do client relationship manager jobs pay per year?

As of Jul 10, 2026, the average yearly pay for client relationship manager in Renton, WA is $64,546.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $73,100.00 per year, depending on experience, location, and employer.

What is the difference between Client Relationship Manager vs Account Executive?

AspectClient Relationship ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and closing sales
Work EnvironmentOngoing client support, account managementSales meetings, prospecting, negotiations
Required SkillsCommunication, relationship-building, customer serviceSales techniques, negotiation, product knowledge
Industry UsageCustomer service, consulting, financeSales, marketing, advertising

While both roles involve client interaction, the Client Relationship Manager focuses on nurturing existing accounts, whereas the Account Executive primarily aims to acquire new clients and drive sales. Understanding these differences helps organizations assign the right responsibilities and candidates for each position.

How does a Client Relationship Manager typically collaborate with sales and account management teams?

As a Client Relationship Manager, you frequently act as a bridge between clients and internal teams such as sales and account management. You'll participate in regular strategy sessions, share client feedback, and help develop tailored solutions that address client needs while supporting business goals. Effective collaboration often involves joint meetings, coordinating on proposals or renewals, and ensuring seamless communication to deliver a consistent and positive client experience. This cross-functional teamwork is essential for both client satisfaction and long-term retention.

What are the key skills and qualifications needed to thrive as a Client Relationship Manager, and why are they important?

To thrive as a Client Relationship Manager, you need a solid background in account management, customer service, and business communication, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Outstanding interpersonal skills, problem-solving abilities, and emotional intelligence set top performers apart in this role. These skills are crucial for building strong client partnerships, ensuring customer satisfaction, and driving business growth.

What does a Client Relationship Manager do?

A Client Relationship Manager is responsible for maintaining and strengthening relationships with clients to ensure satisfaction and loyalty. They communicate regularly with clients, address concerns, and identify opportunities for account growth, often using CRM software. The role requires strong communication skills, problem-solving abilities, and a good understanding of the company's products or services.

Is an RM role stressful?

A Client Relationship Manager role can be stressful due to managing client expectations, meeting sales or service targets, and handling complex issues. The workload and client demands often require strong communication, organization, and problem-solving skills, which can contribute to job pressure.

What Is a Client Relationship Manager?

A client relationship manager oversees the relations between a company and its clients. As a client relationship manager, your job duties involve establishing new relationships, maintaining current relationships, and developing strategies to enhance all communications. You often manage client services and help resolve all client complaints. You mostly communicate with clients by phone or email but are sometimes required to meet with them in person. Companies in almost all industries hire client relationship managers. It’s important to have some work experience in the organization’s specific industry.

How much is the salary of a relationship manager?

The salary of a Client Relationship Manager typically ranges from $50,000 to $100,000 annually, depending on experience, industry, and location. Senior or specialized managers may earn higher compensation, often supplemented with bonuses and benefits.

What is the role of a Client Relationship Manager?

A Client Relationship Manager is responsible for building and maintaining strong relationships with clients to ensure satisfaction and loyalty. They address client needs, resolve issues, and identify opportunities for account growth, often using CRM software and communication skills. The role requires understanding client businesses and coordinating with internal teams to deliver tailored solutions.
More about Client Relationship Manager jobs
What are the most commonly searched types of Client Relationship jobs in Renton, WA? The most popular types of Client Relationship jobs in Renton, WA are:
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What cities near Renton, WA are hiring for Client Relationship Manager jobs? Cities near Renton, WA with the most Client Relationship Manager job openings:
Client Relationship Manager jobs near you

Client Success Manager - Relationship, Sales, & Retention

Emplicit

Seattle, WA • On-site

$85K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

About Emplicit
Emplicit is a results-driven ecommerce agency that combines omnichannel marketing with marketplace management. We partner with consumer brands to grow sales across Amazon (US, CA, UK, EU) and marketplaces such as TikTok Shop, Walmart, and Target. We build strategy, run media, optimize catalogs and content, and deploy advanced reporting and automation to drive measurable ecommerce outcomes.
Role Summary
We're not looking for a relationship babysitter. We're looking for a commercially-minded strategist who understands the Amazon ecosystem, thinks like a Business Director, and isn't afraid to challenge a client's C-suite when the strategy needs to change.
You'll own a portfolio of 18-25 brands - the majority selling on Amazon, with some on Walmart and TikTok Shop. Your job is to retain them, grow them, and turn them into Emplicit advocates. You will be backed by a dedicated, cross-functional pod of Marketing Managers and Coordinators to ensure you can stay focused on high-level strategy, not day-to-day data entry.
That means real relationships. C-suite trust. Proactive conversations before problems surface. Upsells that feel like advice, not a pitch. And the commercial instincts to know when to push and when to listen. AI gives you an edge - but the calls, the trust, and the revenue are yours to win.
Reports to the Director of Client Success & Partnerships.
Remote - US Time Zones
What you'll own
Client Relationships & Retention
• Own a portfolio of 18-25 high-growth Amazon, Walmart, and TikTok Shop brands-retaining them, scaling them, and turning them into brand advocates.
• Build genuine C-suite relationships across every account - the kind of trust that makes clients call you first
• Multi-thread across 3-5 stakeholders per client - Champion, Decision Maker, Influencer
• Proactively identify and address churn risk before it becomes a conversation you didn't see coming
• Convert satisfied clients into public advocates - targeting one case study, testimonial, or referral per key account annually
Revenue & Commercial Growth
• Identify and close upsell opportunities across your full portfolio - upsells that feel like advice, not a pitch
• Build Scopes of Work (SOWs) and business cases for service expansions
• Shift client perception from "cost" to "investment" through data-backed ROI storytelling
• Own P&L and revenue forecasting for your accounts
• Lead onboarding for 2+ new brands per month, from handoff through go-live
Strategy & Internal Leadership
• Run forward-looking QBRs that drive strategy, not just recap performance
• Challenge client assumptions with a Challenger mindset - prescribe strategic pivots even when it's a hard conversation
• Direct Marketing Managers and Project Coordinators toward unified client goals - you set the mission, they execute the tactics
• Orchestrate the onboarding journey for incoming brands, partnering closely with Project Coordinators to build a flawless operational foundation and establish immediate authority with the client.
• Serve as the ultimate Pod Leader for the cross-functional team assigned to your accounts. You don't just run weekly meetings and monthly reviews; you own the pod's cultural and operational alignment, actively surfacing team-identified upsell leads and transforming them into a healthy pipeline.
• Partner with our ops team to help shape the AI and automation tools that make this role scalable - from churn-risk flagging to proposal workflows
What success looks like
In your first 90 days
• Stakeholder roadmaps and Joint Success Plans underway for your full portfolio
• 2+ new brands onboarded per month
• First upsell opportunities identified and in active proposal stage
• Genuine relationships established with C-suite contacts at every account
Ongoing KPIs
• 95%+ client satisfaction across your portfolio
• 5+ upsell opportunities presented monthly; 2-3 closed per month.
• 2-3 new SOWs completed per month
• Active multi-threaded relationships across 100% of accounts
• One public case study, testimonial, or referral per key account annually
Must have
• You possess high emotional intelligence and excel at turning tense client situations into wins. You don't just manage accounts; you build indispensable strategic partnerships, resulting in industry-leading client retention and advocacy.
• Amazon fluency: Seller Central, TACoS, BSR, Buy Box - you understand the deep cause-and-effect relationship between these marketplace levers and your client's bottom line. You are "fluent" because you know how to manipulate these elements to protect client margins, prevent costly listing disruptions, optimize ad spend against total profitability, and strategically scale their market share.
• You have a proven history of spotting untapped revenue within existing portfolios. You know how to align a client's business goals with our additional services, seamlessly introducing upsells and cross-sells that drive mutual growth.
• You act as a trusted consultant, not an order-taker. You are comfortable challenging a client's assumptions, steering them away from poor marketplace strategies, and backing up your recommendations with hard data and industry insights.
• You operate like the CEO of your book of business. You focus on lagging indicators like net revenue retention (NRR) and portfolio profitability, proactively identifying risks and pivot strategies before they affect the bottom line.
• You can distill complex Amazon data into clear, high-level narratives for executive stakeholders. Whether you are drafting a watertight SOW or commanding a boardroom QBR, your delivery is polished and persuasive. Crucially, you possess a sharp commercial lens and act as the strategic bridge between the client and our internal delivery teams-masterfully delegating and guiding internal resources to champion the client's goals while aggressively driving our company's bottom line.
Strongly Preferred
• Experience with Walmart Connect or TikTok Shop advertising
• Familiarity with tools like Helium 10, Keepa, Intentwise, or Merchant Springs
• HubSpot power user - CRM hygiene, pipeline management, automations
• Prior agency experience - you understand the pace and P&L realities
Nice to have
• Hands-on experience leveraging AI productivity tools (like ChatGPT or Claude) beyond basic chat functions. Ideally, you have experience building custom agents, automating workflows, or managing AI-driven projects-or you possess a fierce curiosity to learn how.
• Experience helping build internal processes, playbooks, or automation workflows from scratch
Compensation & Perks
• Competitive base salary + performance bonus tied to upsell revenue you generate
• Healthcare (medical/dental/vision)
• 401k with employer match
• Remote, flexible PTO
• Budget for training & professional development

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