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Client Relations Jobs in Virginia (NOW HIRING)

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LifeWorx

Client Relationship Manager

Arlington, VA · On-site

$120 - $150/hr

What are the responsibilities of a Client Relations Manager? * Full Sales Cycle & Client Management: Manage the complete sales process from initial inquiry through placement, guiding families through ...

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Client Relations information

See Virginia salary details

$24.8K

$46.7K

$66.4K

How much do client relations jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client relations in Virginia is $46,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $49,600.00 per year, depending on experience, location, and employer.

What is client relations?

Client relations refers to the practice of building and maintaining positive relationships between a company and its clients. Professionals in this field act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with products or services. Strong client relations help foster loyalty, encourage repeat business, and can provide valuable feedback to improve offerings. Effective communication, problem-solving skills, and a customer-centric approach are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client relations professional, and why are they important?

To thrive as a Client Relations professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or business, often supported by a bachelor's degree. Familiarity with CRM software, communication platforms, and project management tools is typically required. Exceptional active listening, empathy, and conflict resolution skills help build trust and foster long-term client partnerships. These capabilities are vital for maintaining client satisfaction, ensuring retention, and driving business growth.

What are some common challenges faced in a client relations role, and how can they be managed effectively?

Professionals in Client Relations often encounter challenges such as handling difficult client demands, balancing multiple accounts, and maintaining clear communication across departments. Effectively managing these challenges involves setting realistic expectations, staying organized with account management tools, and fostering strong internal collaboration to address client needs promptly. Developing active listening skills and maintaining a proactive approach to problem-solving can also help build trust and ensure long-term client satisfaction.

What is the difference between Client Relations vs Customer Service Representative?

AspectClient RelationsCustomer Service Representative
Primary FocusBuilding and maintaining long-term client relationshipsHandling individual customer inquiries and issues
Work EnvironmentCorporate, B2B settings, often strategicRetail, call centers, B2C environments
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, product knowledge
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications

While both roles involve communication and customer interaction, Client Relations focuses on nurturing long-term partnerships with clients, often in a B2B context. Customer Service Representatives typically address immediate customer needs and issues in retail or service settings. Understanding these differences helps in choosing the right career path or job search focus.

Is customer relations a stressful job?

Customer relations roles can be stressful due to frequent interactions with dissatisfied clients and the need to resolve issues promptly. Success in this job often requires strong communication skills, patience, and the ability to handle high-pressure situations, especially during busy periods or when managing difficult customers.

What skills do you need for client relations?

Client relations professionals need strong communication and interpersonal skills to build and maintain positive relationships with clients. They should also have problem-solving abilities, emotional intelligence, and proficiency in tools like CRM software to manage client information effectively.

What are the most commonly searched types of Client Relations jobs in Virginia?

The most popular types of Client Relations jobs in Virginia are:

What cities in Virginia are hiring for Client Relations jobs?

Cities in Virginia with the most Client Relations job openings:

Client Relations jobs near you
Infographic showing various Client Relations job openings in Virginia as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 68% Physical, 3% Hybrid, and 29% Remote job distribution, with an average salary of $46,685 per year, or $22.4 per hour.

Client Relations Director

Aveanna Healthcare

Virginia Beach, VA • On-site, Remote

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Key responsibilities

  • Market to doctors' offices, hospitals, and communities to promote the company's enteral nutrition services.

  • Establish and maintain relationships with referral sources through ongoing assessment and education.

  • Develop, implement, and evaluate marketing and sales activities, including visiting referral sources and participating in relevant events.

Aveanna Healthcare rating

6.7

Company rating: 6.7 out of 10

Based on 202 frontline employees who took The Breakroom Quiz

65th of 247 rated social care providers

Job description

Overview
*This position has a monthly, uncapped commission plan
Position Overview:
The Client Relations Director is responsible for successfully marketing to doctors' offices, hospitals, and various communities and organizations to achieve the Company's financial and market share goals. The role involves identifying and educating potential customers and referral sources about the enteral nutrition services provided by the Company. You will establish trusted relationships with referral sources and in-house staff, continually prospect for new accounts, maintain current accounts, and comply with all sales-related policies and procedures.
Territory: Virginia Beach area.
Essential Job Functions:
  • Be visible in the community by educating and presenting to referral sources.
  • Conduct in-services, presentations, educational luncheons, and host/attend relevant events by introducing our enteral nutrition services to physicians, patients, their families, facility staff, and other referral sources.
  • Operate autonomously with flexibility in setting your own schedule, spending most of your time in the field, as this is not a "behind the desk" role.
  • Promote professional relationships with physicians, health facilities, and any other customers to improve the agency's position in the community.
  • Regularly consult with the Administrator on all aspects of marketing/sales activities.
  • Develop, implement, and evaluate all marketing/sales activities for company services.
  • Interact with Directors and Supervisors regarding the maintenance of accounts.
  • Establish and maintain strong relationships with referral sources through ongoing assessment.
  • Coordinate and complete on-site discharge planning and education.
  • Design a regular schedule of visits to all referral sources in a geographically defined market area.
  • Develop and execute a strategic sales plan.
  • Participate in in-service programs.
  • Participate in the company's QAPI (Quality Assurance and Performance Improvement) program.
  • Maintain consistent attendance.
  • Submit all credentials in a timely manner.

Company Offers:
  • 401(k) with match
  • Health, Dental, and Vision Benefits for employees at 30+ hours
  • Tuition Discounts and Reimbursement
  • PTO, Sick Time, and Paid Holidays

Requirements:
  • Healthcare, enteral nutrition, or respiratory sales experience is preferred.
  • Licensed RD
  • Established community relationships, connections, and referrals.
  • Excellent interpersonal and relationship-building skills (referral sources, patients, family members, general public).
  • Strong ability to present and effectively communicate (verbally and in writing).
  • Ability to work well independently as well as in groups.
  • Enthusiastic, highly motivated personality, self-starter, genuine, empathetic, and strong problem-solving skills.
  • Knowledgeable regarding standards of practice for all services offered.
  • Valid and current driver's license and evidence of automobile insurance.
  • Ability to travel to multiple job sites and attend required meetings.
  • Strong critical thinking and strategic sales skills.

What Aveanna Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Aveanna

Sourced by ZipRecruiter

Aveanna Healthcare is one of the nation's leading providers of pediatric and adult homecare in the nation. We lead with clinical quality and compassion, delivering care in over 200 locations in 23 states. While we have a national presence, we are very much a local provider in each community we serve. Our stated mission is to revolutionize the way pediatric healthcare is delivered, one patient at a time, and we hope you will help us fulfill that mission by joining the 30,000 nurses who already call Aveanna home. Apply today.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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