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Client Relations Jobs in Reston, VA (NOW HIRING)

Client Relations Manager

Washington, DC · On-site

$60K - $72K/yr

The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client ...

The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client ...

Client Relations Manager

Washington, DC · On-site

$60K - $72K/yr

The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client ...

This role is client-facing and hands-on, with a strong focus on hospitality operations, meeting space readiness, and food & beverage coordination. You'll serve as a key point of contact onsite ...

This entry-level role is ideal for individuals looking to gain hands-on experience in event marketing, client relations, and campaign management. You will work closely with clients, support event ...

Labor Relations Associate

Washington, DC · On-site

$315K - $330K/yr

TBD (Dependent on experience and client base) Firm Overview: A nationally recognised, premier law firm is seeking a high-calibre Labor Relations Associate to support its industry-leading team in D.C.

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Client Relations information

See Reston, VA salary details

$26K

$49K

$69.7K

How much do client relations jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client relations in Reston, VA is $48,989.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $52,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a Client Relations role, and how can they be managed effectively?

Professionals in Client Relations often encounter challenges such as handling difficult client demands, balancing multiple accounts, and maintaining clear communication across departments. Effectively managing these challenges involves setting realistic expectations, staying organized with account management tools, and fostering strong internal collaboration to address client needs promptly. Developing active listening skills and maintaining a proactive approach to problem-solving can also help build trust and ensure long-term client satisfaction.

What are client relations?

Client relations refers to the practice of building and maintaining positive relationships between a company and its clients. Professionals in this field act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with products or services. Strong client relations help foster loyalty, encourage repeat business, and can provide valuable feedback to improve offerings. Effective communication, problem-solving skills, and a customer-centric approach are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Client Relations professional, and why are they important?

To thrive as a Client Relations professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or business, often supported by a bachelor's degree. Familiarity with CRM software, communication platforms, and project management tools is typically required. Exceptional active listening, empathy, and conflict resolution skills help build trust and foster long-term client partnerships. These capabilities are vital for maintaining client satisfaction, ensuring retention, and driving business growth.

What is the difference between Client Relations vs Customer Service Representative?

AspectClient RelationsCustomer Service Representative
Primary FocusBuilding and maintaining long-term client relationshipsHandling individual customer inquiries and issues
Work EnvironmentCorporate, B2B settings, often strategicRetail, call centers, B2C environments
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, product knowledge
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications

While both roles involve communication and customer interaction, Client Relations focuses on nurturing long-term partnerships with clients, often in a B2B context. Customer Service Representatives typically address immediate customer needs and issues in retail or service settings. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Client Relations jobs in Reston, VA? The most popular types of Client Relations jobs in Reston, VA are:
What cities near Reston, VA are hiring for Client Relations jobs? Cities near Reston, VA with the most Client Relations job openings:
Infographic showing various Client Relations job openings in Reston, VA as of May 2026, with employment types broken down into 2% As Needed, 77% Full Time, and 21% Part Time. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $48,989 per year, or $23.6 per hour.

Client Relations Associate - Entry-Level

HHV

Alexandria, VA

$42K - $53K/yr

Full-time

Posted 24 days ago


Job description

We are actively hiring a motivated, customer-focused Client Relations Associate to join our growing event marketing and brand promotions team. This entry-level marketing position is ideal for individuals interested in customer service, client relations, event marketing, public relations, brand representation, promotional events, and community outreach.

As a Client Relations Associate, you will serve as a key point of contact between our clients and the public during live events, retail promotions, community campaigns, and brand activations. You will help build meaningful customer relationships, increase brand awareness, and support successful marketing initiatives while developing valuable professional skills in a fast-paced, team-oriented environment.

No prior experience is required. We provide comprehensive paid training, ongoing mentorship, and opportunities for career advancement.

Key Responsibilities
  • Build and maintain strong relationships with customers and client partners
  • Represent client brands at promotional events, retail activations, and community outreach programs
  • Educate customers about products, services, promotions, and marketing campaigns
  • Assist with event setup, coordination, and on-site execution
  • Deliver exceptional customer service and resolve inquiries professionally
  • Collaborate with team members to ensure successful event operations and customer experiences
  • Collect customer feedback and assist with campaign tracking and reporting
  • Maintain a professional appearance and positive attitude during all customer interactions
  • Support customer engagement initiatives to strengthen brand visibility and market presence
  • Contribute to team goals and overall client satisfaction
Qualifications
  • Excellent communication and interpersonal skills
  • Strong customer service and relationship-building abilities
  • Positive, outgoing, and team-oriented mindset
  • Ability to thrive in a fast-paced, dynamic work environment
  • Strong organizational and multitasking skills
  • Reliable, detail-oriented, and professional work ethic
  • Adaptable and eager to learn new skills
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
Benefits amp; Career Growth Opportunities
  • Paid training and hands-on professional development
  • Weekly pay plus performance-based bonuses and incentives
  • Entry-level position with advancement opportunities
  • Ongoing mentorship and leadership development programs
  • Collaborative and supportive team culture
  • Networking opportunities with industry professionals
  • Travel opportunities for events and marketing campaigns
  • Clear career path into leadership, management, and client services roles

If you're looking to launch a rewarding career in customer service, event marketing, client relations, public relations, or brand promotions, we encourage you to apply today and become part of a team dedicated to creating exceptional customer experiences and successful marketing campaigns.