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Client Relations Jobs in Reston, VA (NOW HIRING)

JOB SUMMARY The Account Manager is responsible for managing and maintaining on-going relationships with properties and owners, and works closely with Marketing Knowledge Experts (KE) to ensure ...

Client Relationship Manager

Arlington, VA ยท On-site

$120 - $150/hr

What are the responsibilities of a Client Relations Manager? * Full Sales Cycle & Client Management: Manage the complete sales process from initial inquiry through placement, guiding families through ...

Invariant , a bipartisan government relations and communications firm providing strategic advice to companies, trade associations, non-profits, and individuals, seeks an Associate, Government ...

Associate, Volunteer & Alumni Relations

Washington, DC ยท On-site

$40K - $50K/yr

Reporting to the Senior Director, Civic Engagement & Operations, the Associate, Volunteer and Alumni Relations ("Associate") is responsible for leading the Academy's volunteer recruitment and ...

Showing results 21-40

Client Relations information

See Reston, VA salary details

$26K

$49K

$69.7K

How much do client relations jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client relations in Reston, VA is $48,989.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $52,000.00 per year, depending on experience, location, and employer.

What is client relations?

Client relations refers to the practice of building and maintaining positive relationships between a company and its clients. Professionals in this field act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with products or services. Strong client relations help foster loyalty, encourage repeat business, and can provide valuable feedback to improve offerings. Effective communication, problem-solving skills, and a customer-centric approach are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client relations professional, and why are they important?

To thrive as a Client Relations professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or business, often supported by a bachelor's degree. Familiarity with CRM software, communication platforms, and project management tools is typically required. Exceptional active listening, empathy, and conflict resolution skills help build trust and foster long-term client partnerships. These capabilities are vital for maintaining client satisfaction, ensuring retention, and driving business growth.

What are some common challenges faced in a client relations role, and how can they be managed effectively?

Professionals in Client Relations often encounter challenges such as handling difficult client demands, balancing multiple accounts, and maintaining clear communication across departments. Effectively managing these challenges involves setting realistic expectations, staying organized with account management tools, and fostering strong internal collaboration to address client needs promptly. Developing active listening skills and maintaining a proactive approach to problem-solving can also help build trust and ensure long-term client satisfaction.

What is the difference between Client Relations vs Customer Service Representative?

AspectClient RelationsCustomer Service Representative
Primary FocusBuilding and maintaining long-term client relationshipsHandling individual customer inquiries and issues
Work EnvironmentCorporate, B2B settings, often strategicRetail, call centers, B2C environments
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, product knowledge
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications

While both roles involve communication and customer interaction, Client Relations focuses on nurturing long-term partnerships with clients, often in a B2B context. Customer Service Representatives typically address immediate customer needs and issues in retail or service settings. Understanding these differences helps in choosing the right career path or job search focus.

Is customer relations a stressful job?

Customer relations roles can be stressful due to frequent interactions with dissatisfied clients and the need to resolve issues promptly. Success in this job often requires strong communication skills, patience, and the ability to handle high-pressure situations, especially during busy periods or when managing difficult customers.

What skills do you need for client relations?

Client relations professionals need strong communication and interpersonal skills to build and maintain positive relationships with clients. They should also have problem-solving abilities, emotional intelligence, and proficiency in tools like CRM software to manage client information effectively.

What are the most commonly searched types of Client Relations jobs in Reston, VA?

The most popular types of Client Relations jobs in Reston, VA are:

What cities near Reston, VA are hiring for Client Relations jobs?

Cities near Reston, VA with the most Client Relations job openings:

Infographic showing various Client Relations job openings in Reston, VA as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 61% Physical, 4% Hybrid, and 35% Remote job distribution, with an average salary of $48,989 per year, or $23.6 per hour.

Member Relations Associate

Council on Foreign Relations

Washington, DC โ€ข Hybrid

$59K - $64K/yr

Full-time

Medical

Re-posted 23 days ago


Job description

Sitting in the Corporate and CEO Programs department and reporting to the Associate Vice President, Member Relations, the program associate will support stewardship and the broader efforts of the department.

This full-time position is based in CFRโ€™s Washington, DC office at least three days per week. Tuesdays, Wednesdays, and Thursdays are considered institutional anchor days where all staff are required to be onsite. Effective Monday, September 14, 2026, CFR employees will be based on-site at least four days per week. CFRโ€™s remote working schedule is subject to change. 


  • Manage the email and phone line for the Corporate Program, serving as the initial point of contact for executives from corporate member companies; manage the email, web, and phone registration process for over 300 events per year; and troubleshoot general questions and route specific inquiries to appropriate team members.
  • Manage all aspects of financial tracking and invoicing for the Global Board of Advisors and the Corporate Program, including but not limited to preparing invoices, coordinating required financial documents, portal submissions, reviewing membership agreements, and preparing receipts.
  • Execute various research projects for the Corporate and CEO Programs team, including but not limited to preparing briefs (including using AI tools); and remaining current on topics/regions relevant to member companies and prospective member companies.
  • Extensive use of the CFR CRM database, including updating contact information and profiles, tracking relevant interactions, writing and executing queries, generating database reports, and tracking audience development for upcoming events.
  • Provide administrative support to the Associate Vice Presidents for member relations and for programming, including but not limited to: tracking and scheduling meetings, scheduling meeting rooms, coordinating travel arrangements, and preparing expense reports and vouchers. (Serves as backup administrative support to the Vice President, Corporate and CEO Programs.)
  • Work closely with all Corporate and CEO Programs team members and other departments in support of overall departmental and institutional priorities and provide assistance across departmental lines upon request.
  • Staff Corporate and CEO Programs events, as well as CFR-wide events, including early morning breakfasts and evening meetings outside of regular business hours as needed.
  • Perform any other duties or tasks as assigned or required.

Education and Experience

  • Degree in a related field with an interest in business, economics, and international relations.
  • A minimum of 1+ year of related work experience, preferably at a non-profit organization or in the private sector.
  • Experience in fundraising, relationship management, and corporate stewardship is preferred.

Related Skills & Other Requirements

  • Exceptional attention to detail, the ability to prioritize, sound judgment, and the highest level of discretion.
  • Excellent communication skills, including exceptional writing, proofreading, and editing skills.
  • Excellent organizational skills and ability to work within deadlines
  • Detail oriented, self-starter that can work effectively, both independently and on a team.
  • Proficiency in Microsoft 365 and Microsoft Dynamics database management experience strongly preferred, and the aptitude to learn and utilize different technologies
  • Flexible schedule with willingness to work early morning and evening events.

Please submit a rรฉsumรฉ and cover letter stating your interest in the position.


  • The full-time annual compensation range for this position is $59,000 โ€“ $64,000, depending on experience.
  • In addition to competitive salaries, the Council on Foreign Relations offers a benefits package that is among the best offered by nonprofit institutions today, including an award-winning health and wellness program, an on-site fitness center, and generous leave policies and health insurance programs.

The Council on Foreign Relations (CFR) is committed to fostering a foreign policy community in the United States that is more representative of American society, recognizing that diverse backgrounds and perspectives contribute to broader, more informed participation in the foreign policy debate and lead to an enhanced understanding of the world and the United Statesโ€™ role therein. To that end, CFR is dedicated to continuing to advance diversity, equity, and inclusion throughout its work and workplace by building a more diverse membership and staff, producing and dispensing thoughtful analysis on a broad range of foreign policy issues, and developing relevant, wide-reaching programming that also serves to expand the foreign policy talent pipeline to underrepresented populations.