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Client Relations Jobs in Reston, VA (NOW HIRING)

Darcars

Customer Relations Associate

Rockville, MD · On-site

$20/hr

  • Retirement

Customer Relations Associate DARCARS Automotive Group is now hiring a Customer Relations Associate to join our team! Pay rate is $20/hr Fluency in Spanish preferred We are seeking a dynamic and ...

DARCARS

Customer Relations Associate

Rockville, MD · On-site

$20/hr

  • Retirement

As a Customer Relations Associate, you will be the primary point of contact for our valued customers, ensuring their satisfaction and fostering long-term relationships. You will play a crucial role ...

Darcars

Customer Relations Associate

Derwood, MD · On-site

$20/hr

  • Retirement

As a Customer Relations Associate, you will be the primary point of contact for our valued customers, ensuring their satisfaction and fostering long-term relationships. You will play a crucial role ...

Invariant LLC

Associate, Government Relations

Washington, DC · On-site

$60K - $67K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Invariant , a bipartisan government relations and communications firm providing strategic advice to companies, trade associations, non-profits, and individuals, seeks an Associate, Government ...

Invariant LLC

Associate, Government Relations

Washington, DC · On-site

$60K - $67K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Description Invariant , a bipartisan government relations and communications firm providing strategic advice to companies, trade associations, non-profits, and individuals, seeks an Associate ...

Invariant

Associate, Government Relations

Washington, DC · On-site

$60K - $67K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Invariant , a bipartisan government relations and communications firm providing strategic advice to companies, trade associations, non-profits, and individuals, seeks an Associate, Government ...

Pinkston

Public Relations - Account Executive

Falls Church, VA

$60K - $67K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Travel: 0-5% * Salary Range: $60k - $67k Role Responsibilities (Pitching/writing, media intel, client relations) * Pitch stories to media contacts by email, social media and phone * Coordinate with ...

Pinkston

Public Relations - Account Executive

Falls Church, VA · On-site

$60K - $67K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Travel: 0-5% * Salary Range: $60k - $67k Role Responsibilities (Pitching/writing, media intel, client relations) * Pitch stories to media contacts by email, social media and phone * Coordinate with ...

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Showing results 21-40

All JobsClient Relations JobsClient Relations Jobs in Reston, VA

Client Relations information

See Reston, VA salary details

$26K

$49K

$69.7K

How much do client relations jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client relations in Reston, VA is $48,989.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $52,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a client relations role, and how can they be managed effectively?

Professionals in Client Relations often encounter challenges such as handling difficult client demands, balancing multiple accounts, and maintaining clear communication across departments. Effectively managing these challenges involves setting realistic expectations, staying organized with account management tools, and fostering strong internal collaboration to address client needs promptly. Developing active listening skills and maintaining a proactive approach to problem-solving can also help build trust and ensure long-term client satisfaction.

What skills do you need for client relations?

Client relations professionals need strong communication and interpersonal skills to build and maintain positive relationships with clients. They should also have problem-solving abilities, emotional intelligence, and proficiency in tools like CRM software to manage client information effectively.

What is client relations?

Client relations refers to the practice of building and maintaining positive relationships between a company and its clients. Professionals in this field act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with products or services. Strong client relations help foster loyalty, encourage repeat business, and can provide valuable feedback to improve offerings. Effective communication, problem-solving skills, and a customer-centric approach are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client relations professional, and why are they important?

To thrive as a Client Relations professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or business, often supported by a bachelor's degree. Familiarity with CRM software, communication platforms, and project management tools is typically required. Exceptional active listening, empathy, and conflict resolution skills help build trust and foster long-term client partnerships. These capabilities are vital for maintaining client satisfaction, ensuring retention, and driving business growth.

What is the difference between Client Relations vs Customer Service Representative?

AspectClient RelationsCustomer Service Representative
Primary FocusBuilding and maintaining long-term client relationshipsHandling individual customer inquiries and issues
Work EnvironmentCorporate, B2B settings, often strategicRetail, call centers, B2C environments
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, product knowledge
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications

While both roles involve communication and customer interaction, Client Relations focuses on nurturing long-term partnerships with clients, often in a B2B context. Customer Service Representatives typically address immediate customer needs and issues in retail or service settings. Understanding these differences helps in choosing the right career path or job search focus.

Is client relations a stressful job?

Client relations roles often involve managing customer expectations, resolving issues, and maintaining positive relationships, which can be stressful during busy periods or when handling difficult clients. However, the level of stress varies depending on the industry, company culture, and individual skills in communication and problem-solving.

What are the most commonly searched types of Client Relations jobs in Reston, VA?

The most popular types of Client Relations jobs in Reston, VA are:

What cities near Reston, VA are hiring for Client Relations jobs?

Cities near Reston, VA with the most Client Relations job openings:

Client Relations jobs near you
Infographic showing various Client Relations job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $48,989 per year, or $23.6 per hour.

Client Relations Coordinator - Legal Intake

Willow Legal Group

Gaithersburg, MD

$27/hr

Full-time

Re-posted 8 days ago

Job description

Help Families Feel Cared for From Their Very First Call


At Willow Legal Group, we believe estate planning is one of the greatest gifts someone can give the people they love. Our mission is to help families leave a legacy—not a mess—and every client relationship begins with one important person: You.


As our Intake Specialist, you are much more than the person who answers the phone. You are often the first voice a family hears when they are facing one of life's biggest decisions. Whether someone is planning for young children, helping an aging parent, or navigating the loss of a loved one, you'll help them feel welcomed, understood, and confident that they've found the right place.


If you're the kind of person who naturally builds trust, enjoys helping people, loves staying organized, and finds satisfaction in creating exceptional experiences, we'd love to meet you.

Compensation:

$25 - $27 hourly


Responsibilities:

What You'll Do


Every day is a little different, but your responsibilities will include:


Be the welcoming first impression.

  • Answer incoming calls with warmth and professionalism.
  • Listen carefully to prospective clients and learn what brings them to our firm.
  • Gather important information while helping callers feel seen and heard.
  • Help determine whether we're the right fit for their needs.
  • Direct callers to appropriate resources when we're not.

Guide prospective clients.

  • Follow up with potential clients who have inquired about our services.
  • Schedule consultations with our attorneys.
  • Confirm appointments and answer questions about our process.
  • Keep communication timely, organized, and personal.

Support exceptional client experiences.

  • Prepare consultation materials and engagement agreements.
  • Enter accurate information into our CRM and case management system.
  • Request missing documents and information from clients.
  • Help onboard new clients after they hire the firm.
  • Keep attorney consultation calendars organized and up to date.

Qualifications:

We're Looking For Someone Who Has

  • At least 2 years of customer service, client care, hospitality, healthcare, banking, education, sales support, or similar relationship-focused experience.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Confidence in learning new technology.
  • Experience using Microsoft Office and cloud-based software.
  • Professional phone etiquette.
  • The ability to manage multiple priorities without losing track of details.


Legal experience is welcome but not required. We'll teach you the legal side. We can't teach genuine kindness, curiosity, and the desire to help people.


You'll Thrive Here If You...

  • Love talking to people.
  • Naturally build relationships.
  • Take ownership of your work.
  • You follow through without being reminded.
  • Enjoy checklists and staying organized.
  • Can switch between tasks without becoming overwhelmed.
  • Are comfortable following up with people.
  • Believe every interaction matters.


You Probably Won't Enjoy This Role If...

  • You dislike talking on the phone.
  • You prefer working all day independently.
  • Following up with people feels uncomfortable.
  • Details frequently slip through the cracks.
  • You wait to be told what to do next.

About Company

We're a growing estate planning and elder law firm serving families throughout Maryland. We believe legal planning doesn't have to feel cold or intimidating. Clients deserve compassion, clear communication, and an experience that makes them feel cared for every step of the way.

Why Join Willow Legal Group?

We're building more than a law firm—we're building a place where talented people can do meaningful work alongside teammates who genuinely care about one another.

You'll have the opportunity to:

  • Make a real difference in families' lives.
  • Work alongside a supportive, collaborative team.
  • Grow professionally as our firm grows.
  • Help shape an exceptional client experience.
  • Be trusted to take ownership of your work.