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Client Relations Jobs in Reston, VA (NOW HIRING)

TekWissen LLC

Employee Relations Specialist

Reston, VA · On-site

Our client is a trusted engineering, construction and project management partner to industry and ... Employee Relations Specialist Location: Reston, VA 20190 Duration: 12 Months Job Type: Contract ...

Kiewit

Project Executive - Building Group

Washington, DC · On-site

$200K - $275K/yr

... client relations responsibility. You will also provide an oversight of the estimation and complete project management of multiple project teams. Other common names for this role: Project Director ...

RCS Staffing

Client Account Manager

Arlington, VA

Lead client relations, market analysis, strategy development, positioning, capture, and management of client contracts in the Washington DC region Develop and execute strategic and client account ...

REQ

Post-Grad Intern/Fellow, Public Relations

Washington, DC · On-site

$17 - $22.75/hr

As a PR Intern/Fellow, you'll support day-to-day account activities while gaining valuable exposure to real client work. You'll contribute to media research, content development, and internal team ...

Addison Group

Media Relations Coordinator

Washington, DC · Hybrid

$22 - $24/hr

Media Relations Coordinator Industry: Nonprofit / Communications / Marketing Location: Washington ... About Our Client: Addison Group is partnering with a mission-driven nonprofit organization that ...

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All JobsClient Relations JobsClient Relations Jobs in Reston, VA

Client Relations information

See Reston, VA salary details

$26K

$49K

$69.7K

How much do client relations jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client relations in Reston, VA is $48,989.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $52,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a Client Relations role, and how can they be managed effectively?

Professionals in Client Relations often encounter challenges such as handling difficult client demands, balancing multiple accounts, and maintaining clear communication across departments. Effectively managing these challenges involves setting realistic expectations, staying organized with account management tools, and fostering strong internal collaboration to address client needs promptly. Developing active listening skills and maintaining a proactive approach to problem-solving can also help build trust and ensure long-term client satisfaction.

What are client relations?

Client relations refers to the practice of building and maintaining positive relationships between a company and its clients. Professionals in this field act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with products or services. Strong client relations help foster loyalty, encourage repeat business, and can provide valuable feedback to improve offerings. Effective communication, problem-solving skills, and a customer-centric approach are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Client Relations professional, and why are they important?

To thrive as a Client Relations professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or business, often supported by a bachelor's degree. Familiarity with CRM software, communication platforms, and project management tools is typically required. Exceptional active listening, empathy, and conflict resolution skills help build trust and foster long-term client partnerships. These capabilities are vital for maintaining client satisfaction, ensuring retention, and driving business growth.

What is the difference between Client Relations vs Customer Service Representative?

AspectClient RelationsCustomer Service Representative
Primary FocusBuilding and maintaining long-term client relationshipsHandling individual customer inquiries and issues
Work EnvironmentCorporate, B2B settings, often strategicRetail, call centers, B2C environments
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, product knowledge
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications

While both roles involve communication and customer interaction, Client Relations focuses on nurturing long-term partnerships with clients, often in a B2B context. Customer Service Representatives typically address immediate customer needs and issues in retail or service settings. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Client Relations jobs in Reston, VA? The most popular types of Client Relations jobs in Reston, VA are:
What cities near Reston, VA are hiring for Client Relations jobs? Cities near Reston, VA with the most Client Relations job openings:
Client Relations jobs near you
Infographic showing various Client Relations job openings in Reston, VA as of May 2026, with employment types broken down into 2% As Needed, 77% Full Time, and 21% Part Time. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $48,989 per year, or $23.6 per hour.

Sales & Client Success Manager (Experienced Required)

Noor Esthetique and Wellness Center

Sterling, VA • On-site

$20 - $25/hr

Full-time

Medical

Posted 18 days ago

Job description

Job Summary

Sales & Client Success Manager

Noor Esthetique and Wellness Center

Part- time/ Full Time

In-Person | Sterling, VA, United States

Reports To: Medical Director

About Us

At Noor, we are a premier medspa and wellness clinic dedicated to delivering exceptional results and personalized care through aesthetic, regenerative, and holistic treatments. Our team of medical providers and wellness professionals offers industry-leading services including injectables, laser therapies, hormone balancing, skincare, body sculpting, and IV therapy.

We are seeking a Sales & Client Success Manager to help lead client engagement, optimize patient satisfaction, and drive revenue growth. This is a dynamic, relationship-driven role at the heart of our client experience.

Position Summary

The Sales & Client Success Manager serves as the central liaison between the clinic and our valued clients. This role combines front-end consultative selling with back-end relationship nurturing, ensuring that every client receives exceptional service, care continuity, and maximized treatment value.

Key Responsibilities🛍️Sales & Growth

  • Conduct consultations to recommend treatment plans based on client goals

  • Meet or exceed monthly sales targets (e.g., service packages, memberships, retail)

  • Upsell and cross-sell treatments based on outcomes, seasonal offerings, and trends

  • Track and manage leads from marketing campaigns, events, and referrals

  • Analyze sales performance and provide input on pricing, promotions, and service bundling

🤝Client Success & Retention

  • Build long-term relationships with clients through follow-up calls, emails, and in-person touch points

  • Monitor client satisfaction and resolve concerns quickly and professionally

  • Track treatment outcomes and ensure consistent scheduling for optimal results

  • Guide clients through pre/post-treatment instructions and FAQs

  • Maintain CRM or EMR notes on client preferences, history, and feedback

📊Operations & Reporting

  • Collaborate with front desk and provider team to streamline scheduling and treatment flow

  • Provide concierge-style support by assisting practitioners during procedures to ensure a seamless and elevated client experience.

  • Prepare weekly/monthly reports on client retention, revenue, and performance KPIs

  • Provide input on inventory trends related to sales

  • Represent the clinic during community events, open houses, or virtual consultations

Qualifications

  • 2+ years in sales, client relations, or business development — preferably in medspa, aesthetics, luxury health/wellness, or concierge medicine

  • Knowledge of treatments such as Botox/ Dysport, laser services, RF microneedling, IV therapy, etc. (preferred, not required)

  • Excellent verbal and written communication skills

  • High EQ with a passion for health, beauty, and client care

  • Organized, tech-savvy (experience with EMR/CRM tools), and goal-driven

  • Professional presence with a customer-first attitude

Compensation & Benefits

  • Competitive base salary + uncapped commission

  • Employee discounts on treatments and retail products

  • Paid training and continuing education opportunities

  • Bonus opportunities for performance and referrals

  • Health/wellness benefits (if applicable)

To Apply:

Send your resume and a short cover letter to info@glowwithnoor.com. Please include “Sales & Client Success Manager – [Your Name]” in the subject line.