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Client Relations Jobs in Virginia (NOW HIRING)

Paradigm

Client Relations Admin

Virginia Beach, VA · On-site

$20 - $23/hr

Join our dynamic Client Relations team supporting impactful partnerships with institutions in the higher education sector. We are seeking an energetic and self-motivated individual who is passionate ...

Paradigm

Client Relations Admin

Virginia Beach, VA · On-site

$20 - $23/hr

Join our dynamic Client Relations team supporting impactful partnerships with institutions in the higher education sector. We are seeking an energetic and self-motivated individual who is passionate ...

Apply Early

Paradigm Inc

Client Relations Admin

Virginia Beach, VA · On-site

$35K - $44K/yr

Join our dynamic Client Relations team supporting impactful partnerships with institutions in the higher education sector. We are seeking an energetic and self-motivated individual who is passionate ...

EmpowerHome Team

Client Relations Manager

Chantilly, VA · On-site

$55K/yr

Client Relations Manager - Real Estate Real Estate Operations Manager | EmpowerHome Team | On-Site | Chantilly, VA Location: Chantilly, VA (On-Site) Employment Type: Full-Time Company: EmpowerHome ...

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K2services

CLIENT RELATIONS MANAGER

Richmond, VA · On-site

$75K/yr

Client Relations Manager We are seeking a highly organized and service-driven Client Relations Manager to lead day-to-day workplace operations and deliver an exceptional client and employee ...

AdvancedMD

Client Relations Specialist

Glen Allen, VA · On-site

B asic Function The Client Relations Specialist plays a vital role in ensuring the smooth operations of the office. Responsibilities include scheduling appointments, greeting clients upon arrival at ...

ZoeRVA Health

Client Relations Specialist

Glen Allen, VA · On-site

$21.10 - $28.75/hr

B asic Function The Client Relations Specialist plays a vital role in ensuring the smooth operations of the office. Responsibilities include scheduling appointments, greeting clients upon arrival at ...

ZoeRVA Health

Client Relations Specialist

Glen Allen, VA · On-site

$21.10 - $28.75/hr

B asic Function The Client Relations Specialist plays a vital role in ensuring the smooth operations of the office. Responsibilities include scheduling appointments, greeting clients upon arrival at ...

Apply Early

mge

Entry Level Client Associate

Alexandria, VA · On-site

$42K - $53K/yr

This entry-level role is ideal for individuals looking to gain hands-on experience in event marketing, client relations, and campaign management. You will work closely with clients, support event ...

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Showing results 1-20

All JobsClient Relations JobsClient Relations Jobs in Virginia

Client Relations information

See Virginia salary details

$24.8K

$46.7K

$66.4K

How much do client relations jobs pay per year?

As of Jul 7, 2026, the average yearly pay for client relations in Virginia is $46,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $49,600.00 per year, depending on experience, location, and employer.

Do you need a degree for client relations?

A degree is not always required for client relations roles, but many employers prefer candidates with a bachelor's degree in fields like business, communications, or related areas. Strong communication, interpersonal skills, and experience can often be more important than formal education. Certifications in customer service or relationship management can also enhance prospects.

What are some common challenges faced in a Client Relations role, and how can they be managed effectively?

Professionals in Client Relations often encounter challenges such as handling difficult client demands, balancing multiple accounts, and maintaining clear communication across departments. Effectively managing these challenges involves setting realistic expectations, staying organized with account management tools, and fostering strong internal collaboration to address client needs promptly. Developing active listening skills and maintaining a proactive approach to problem-solving can also help build trust and ensure long-term client satisfaction.

What are client relations?

Client relations refers to the practice of building and maintaining positive relationships between a company and its clients. Professionals in this field act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with products or services. Strong client relations help foster loyalty, encourage repeat business, and can provide valuable feedback to improve offerings. Effective communication, problem-solving skills, and a customer-centric approach are essential for success in this role.

How to get into client relations?

To enter client relations, candidates typically need strong communication and interpersonal skills, along with experience in customer service or sales. A bachelor's degree in business, marketing, or related fields is often preferred, and familiarity with customer relationship management (CRM) tools can be beneficial.

What are the key skills and qualifications needed to thrive as a Client Relations professional, and why are they important?

To thrive as a Client Relations professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or business, often supported by a bachelor's degree. Familiarity with CRM software, communication platforms, and project management tools is typically required. Exceptional active listening, empathy, and conflict resolution skills help build trust and foster long-term client partnerships. These capabilities are vital for maintaining client satisfaction, ensuring retention, and driving business growth.

What is the difference between Client Relations vs Customer Service Representative?

AspectClient RelationsCustomer Service Representative
Primary FocusBuilding and maintaining long-term client relationshipsHandling individual customer inquiries and issues
Work EnvironmentCorporate, B2B settings, often strategicRetail, call centers, B2C environments
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, product knowledge
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications

While both roles involve communication and customer interaction, Client Relations focuses on nurturing long-term partnerships with clients, often in a B2B context. Customer Service Representatives typically address immediate customer needs and issues in retail or service settings. Understanding these differences helps in choosing the right career path or job search focus.

What jobs pay 4000 a week without a degree?

In client relations, high-paying roles such as account managers, sales directors, or business development managers can earn around $4,000 weekly through commissions, bonuses, and performance-based pay. These positions often require strong communication skills, experience, and sometimes industry-specific certifications but do not always require a formal degree.

What does a client relations role do?

A client relations role involves managing interactions with clients to ensure satisfaction, address concerns, and build long-term relationships. It often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools like CRM software.
What are the most commonly searched types of Client Relations jobs in Virginia? The most popular types of Client Relations jobs in Virginia are:
What cities in Virginia are hiring for Client Relations jobs? Cities in Virginia with the most Client Relations job openings:
Client Relations jobs near you

Client Relations Admin

Paradigm

Virginia Beach, VA • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 4 days ago

Job description

Are you a proactive, detail-driven professional who thrives in a fast-paced environment and enjoys building strong client relationships? Join our dynamic Client Relations team supporting impactful partnerships with institutions in the higher education sector.

We are seeking an energetic and self-motivated individual who is passionate about delivering exceptional client service. In this role, you’ll play an administrative role in the day-to-day operations of our client-facing team, working closely with colleagues across departments, to ensure seamless support and outstanding service for our college and university partners.


Duties and Accountabilities

Administrative and Transactional Support

  • Provide day-to-day administrative support for assigned client accounts and Client Relations operations.
  • Assist with lost and damaged replacement requests according to approved procedures.
  • Address low complexity client order inquiries and route higher complexity matters to Tier II or the Director of Client Relations as appropriate.
  • Support internal coordination across departments to help resolve client needs within established procedures.

CRM and Record Maintenance

  • Maintain and update client records in the CRM system with accuracy and timeliness.
  • Document client interactions, assigned tasks, follow ups, and escalation context as required.
  • Assist with contact cleanup, account record updates, and documentation preparation.

Client Education and Communication Support

  • Support Credential Connections client education efforts, including webinar follow ups and navigation of recorded training resources.
  • Support main telephone system coverage and route calls appropriately.
  • Use professional written and verbal communication aligned with Client Relations standards.

Escalation and Learning

  • Escalate issues outside Tier I authority with clear documentation and recommended next action where possible.
  • Shadow Tier II team members on onboarding, renewal, calibration, and account management activities to build foundational knowledge.
  • Perform other duties as assigned to support Client Relations operations.
  • Other duties as assigned.

Requirements

  • 1-3 years’ experience in customer service or administrative experience.
  • Strong attention to detail and organizational skills.
  • Ability to prioritize tasks and follow established procedures.
  • Associate degree or bachelor’s degree preferred.
  • Experience with CRM (Client Record Management) systems a plus, Microsoft Dynamics 365 preferred.
  • Strong written and verbal communication skills.
  • Demonstrated interest in developing a career in account management or client relations.
  • Dedication to hospitality and client satisfaction.

Compensation and Benefits

  • Full-Time, Monday through Friday, 8:30 am to 5:00 pm with occasional weekday overtime as needed.
  • Competitive hourly wage.
  • Medical, dental and vision insurance based upon length of service qualifications.
  • Retirement plan with company matching based upon length of service qualifications.
  • Paid sick- and annual-leave based upon length of service qualifications.
  • Partial paid holidays based upon length of service qualifications.