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Client Relations Manager Jobs in California (NOW HIRING)

SlideGenius

Art Director (Client Relations)

San Diego, CA · On-site

$128K - $134K/yr

JOB SUMMARY Client Relations Art Directors at SlideGenius are responsible for intake, oversight ... This role functions as a bridge between project management, design teams, and clients, ensuring all ...

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Client Relations Manager information

See California salary details

$28.6K

$56.6K

$96.7K

How much do client relations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for client relations manager in California is $56,632.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $64,100.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What are the most commonly searched types of Client Relations jobs in California?

The most popular types of Client Relations jobs in California are:

What are popular job titles related to Client Relations Manager jobs in California?

For Client Relations Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Client Relations Manager jobs in California look for?

The top searched job categories for Client Relations Manager jobs in California are:

What cities in California are hiring for Client Relations Manager jobs?

Cities in California with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in California as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $56,632 per year, or $27.2 per hour.

Client Relations & Retention Specialist

San Diego, CA • On-site

5 North Media Inc.
Technology, Communication and Media • 11 - 50 employees
Learn more about 5 North Media Inc.external

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Serve as the main point of contact for client inquiries, service requests, and account concerns.

  • Lead renewal and recontracting efforts for existing customers.

  • Develop a comprehensive understanding of all company services and offerings to provide product education and identify opportunities for account growth.

Job description

About Us

5 North Media, a family-owned and operated affiliate of Mood Media, has been a trusted provider of media and branding solutions since 1979. Based in San Diego, we specialize in end-to-end services, including music, messaging, digital signage, commercial television, drive-thru equipment, scent marketing, and state-of-the-art audio/video systems. Our commitment to honesty, professionalism, and exceptional service has been the cornerstone of our success. We pride ourselves on building lasting relationships with our clients and helping businesses of all sizes connect and communicate more effectively with their customers.


About the Role

We are seeking a proactive and relationship-driven Client Relations & Retention Specialist to join our team. This role is centered around client satisfaction, retention, and long-term account stability.

You will serve as the primary point of contact for clients — managing inquiries, addressing concerns, handling cancellation requests, coordinating billing questions, and working to retain and recontract accounts. This position requires someone who is confident in navigating challenging conversations, committed to learning our services in depth, and motivated to strengthen client relationships while identifying opportunities for growth.



Key Responsibilities

Client Support & Retention

  • Serve as the main point of contact for client inquiries, service requests, and account concerns.
  • Manage cancellation requests with a retention-first mindset, working to understand concerns and offer solutions.
  • Lead renewal and recontracting efforts for existing customers.
  • Proactively maintain consistent communication to strengthen client relationships and prevent churn.
  • Provide thoughtful follow-up to ensure client satisfaction and long-term partnership.

Product Knowledge & Account Growth

  • Develop a comprehensive understanding of all company services and offerings.
  • Provide product education and training to clients so they fully understand and utilize their services.
  • Identify opportunities to enhance or expand services within existing accounts.
  • Introduce new services and solutions that align with client needs.

Billing Coordination & Collections Support

  • Work closely with the administrative department to address billing inquiries and account discrepancies.
  • Assist in resolving invoice questions and ensuring accurate account records.
  • Participate in collections efforts by following up on past-due balances in a professional and solution-oriented manner.
  • Maintain clear communication with clients regarding payment expectations and account status.

Internal Collaboration & Organization

  • Maintain accurate CRM records of all client interactions and account updates.
  • Coordinate with internal teams to ensure smooth service delivery and issue resolution.
  • Support cross-departmental communication to ensure clients receive consistent information and service.

Qualifications

  • 2+ years of experience in client relations, account management, retention, or inside sales.
  • Experience handling cancellation conversations and resolving client concerns.
  • Comfortable discussing billing matters and following up on outstanding balances.
  • Strong communication skills with the ability to navigate difficult conversations professionally.
  • Highly organized and capable of managing multiple accounts.
  • Proficiency in CRM systems.
  • Self-motivated, detail-oriented, and eager to learn complex service offerings.

Company Description

5 North Media, Mood San Diego, is a locally owned and operated affiliate of Mood Media. We specialize in media and branding solutions for all businesses. We offer end-to-end solutions for music, messaging, digital signage, commercial television, drive-thru equipment and maintenance programs, and scent marketing solutions. We design state of the art audio/video systems including sound systems, video wall design and implementation, Control Systems, and Board Room systems. Our affiliation with Mood Media connects us with the largest company-owned service network in North America, including 165 office locations and 450 highly trained technicians, we work with companies of all sizes to help them connect and communicate more effectively with their customers.
What makes 5 North Media different from other audio-video providers? We are family owned and operated, with over 40 years experience serving the entire Southern California area and beyond. Our philosophy and basic principles of honesty and professionalism from the beginning are still true today. We provide our customers with quality products, competitive pricing, and strive to maintain the highest level of installations and service.