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Director Client Relations Jobs in California (NOW HIRING)

Broadridge

Director, Client Relations

El Dorado Hills, CA · Remote

$125K - $135K/yr

The Director of Client Relations leads a client-facing team to deliver exceptional service, strengthen client relationships, and drive retention and growth. This role oversees issue resolution, team ...

Maxim Health Systems

Client Relations Specialist

Fresno, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Client Relations Specialist Support Clients. Strengthen Care. Grow Your Career. Maxim Healthcare is ... Complete consumer admissions/intakes as directed * Ensure client services are authorized and ...

Lowenstein Sandler

Client Relations Coordinator

Palo Alto, CA · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Relations Coordinator plays an integral role and serves as a brand ambassador by ... Direct incoming telephone calls to the appropriate person, including attorneys, staff, visitors ...

Lowenstein Sandler

Client Relations Coordinator

Palo Alto, CA

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Relations Coordinator plays an integral role and serves as a brand ambassador by ... Direct incoming telephone calls to the appropriate person, including attorneys, staff, visitors ...

OPN Healthcare

Client Relations Specialist

Glendale, CA · On-site

$75K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Relations Specialist is responsible for supporting and engaging with OPN's current ... or without direct supervisions; interact professional with other employers, customers, and ...

Avid Bioservices

Director, Client Quality Programs

Tustin, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Director, Client Quality Programs serves as the primary interface between clients and Quality ... Communicate clearly with client to support issue resolution and client relations. * Independently ...

Avid Bioservices

Director, Client Quality Programs

Tustin, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Director, Client Quality Programs serves as the primary interface between clients and Quality ... Communicate clearly with client to support issue resolution and client relations. * Independently ...

Avid Bioservices

Director, Client Quality Programs

Tustin, CA · On-site

$165.60 - $200.70/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Director, Client Quality Programs serves as the primary interface between clients and Quality ... Communicate clearly with client to support issue resolution and client relations. * Independently ...

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Director Client Relations information

What are the key skills and qualifications needed to thrive as a director client relations?

To thrive as a Director Client Relations, you need expertise in client management, strategic account planning, and a strong background in business or a related field, often supported by a bachelor’s or master’s degree. Familiarity with CRM software (such as Salesforce), data analytics tools, and client feedback systems is typically expected. Outstanding leadership, negotiation, and interpersonal communication skills help you foster long-term client partnerships and navigate complex issues. These capabilities are crucial for ensuring client satisfaction, retaining key accounts, and driving overall business growth.

What are some common challenges faced by directors of client relations, and how are they addressed?

Directors of Client Relations often face challenges such as managing conflicting client expectations, aligning internal teams with client needs, and handling escalations efficiently. These challenges are usually addressed by building strong communication channels, proactively identifying potential issues, and developing tailored solutions in partnership with both clients and internal stakeholders. Regular client check-ins, clear documentation, and continuous feedback loops help prevent misunderstandings and ensure high levels of satisfaction. Adaptability and solution-oriented thinking are essential for overcoming obstacles and maintaining trusting client relationships.

What is a director client relations?

A Director of Client Relations is responsible for managing and enhancing relationships with a company's clients to ensure satisfaction, retention, and business growth. They develop client engagement strategies, address concerns, and collaborate with internal teams to improve service delivery. This role typically involves analyzing client needs, overseeing account management, and identifying opportunities for upselling or cross-selling. Strong communication, problem-solving, and leadership skills are essential in maintaining long-term client partnerships.

What are the most commonly searched types of Client Relations jobs in California?

The most popular types of Client Relations jobs in California are:

What are popular job titles related to Director Client Relations jobs in California?

For Director Client Relations jobs in California, the most frequently searched job titles are:

What job categories do people searching Director Client Relations jobs in California look for?

The top searched job categories for Director Client Relations jobs in California are:

What cities in California are hiring for Director Client Relations jobs?

Cities in California with the most Director Client Relations job openings:

Director Client Relations jobs near you
Infographic showing various Director Client Relations job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, 2% Temporary, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

Director, Client Relations

Broadridge Financial Solutions, Inc.

El Dorado Hills, CA • On-site

$125K - $135K/yr

Full-time

Posted 22 days ago

Broadridge rating

6.7

Company rating: 6.7 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

136th of 150 rated financial services

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is hiring! We're seeking a Director of Client Relations to join our stellar team! The Director of Client Relations leads a client-facing team to deliver exceptional service, strengthen client relationships, and drive retention and growth. This role oversees issue resolution, team development, cross-functional collaboration, and strategic initiatives to ensure client needs are met and business objectives are achieved.
Responsibilities:
  • Solicit input from the client's senior management on new business directives within their firm and associated product requirements.
  • Maintain a proficiency in the BR product line to effectively propose solutions to meet clients' needs.
  • Act as the team's point of escalation for issue resolution.
  • Encourage a team culture that identifies and implements ways to continue to provide an improved client experience and world class service.
  • Evaluate and plan overall skills and bench strength of the team during the hiring process.
  • Propose projects and ideas to VPs of Client Relations.
  • Implement policies and projects to create efficiencies, cost savings, and improvements to teamwork environment.
  • Coordinate with team members and other departments on new implementations and enhancements.
  • Ensure Broadridge delivers on all objectives and commitments to clients.
  • Build and maintain senior relationships to enable us to migrate clients to appropriate factory compliant workflows, identify new opportunities, and retain and grow revenue.
  • Work closely with account management, to engage operational relationships to develop revenue opportunities
  • Provide detailed analysis of client data to measure and improve quality and timeliness of service.
  • Work closely with account management to support the contract renewal process.
  • Understand the Broadridge vision and lead strategic initiatives in support of that vision.
  • Develop team members through proper delegation, empowerment, management, and mentoring.
  • Act as a strategic point of escalation to address team's client concerns, engaging other departments and resources as needed
  • Manage adherence to fiscal budget for Client Relations.
  • Perform other duties/responsibilities as needed or assigned.

Qualifications:
  • 6+ years' experience in a client facing service-related role
  • 2+ years' experience in a team leadership role
  • MS Office (Word, Excel, PowerPoint, OneNote)
  • Capable of leading and developing teams responsible for the ongoing support of clients across a multi-site environment (virtual and remote)
  • Demonstrate a high level of diplomacy when handling difficult client discussions and influencing client/associate behaviors.
  • Proficient Financial Acumen knowledge
  • Proficient written communication, presentation, and contract negotiation skills
  • Strong project management skills, multi-tasking skills, follow-up, and attention to detail, working under tight deadlines
  • Strong process management skills - including mapping, documentation, and communication
  • Capable of leading teams responsible for the successful completion of cross-functional projects and strategic initiatives
  • Collaborative, able to apply strong problem-solving and change leadership tools and skillsets
  • Travel may be required (3-6x a year)
  • Off hour engagement when required
  • Bachelor's degree or equivalent experience preferred

Compensation Range: The salary range for this position is between $125,000- $135,000 USD. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Bonus Eligibility: Bonus Eligible
Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings
All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable. Apply by clicking the application link and submitting your information. The deadline to apply for this role is 9/17/2026.
#LI-PP1
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
US applicants: Click here to view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.

What Broadridge employees say

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About Broadridge

Sourced by ZipRecruiter

Broadridge, a global Fintech leader with more than $6 billion in revenues, provides the critical infrastructure that powers investing, corporate governance and communications to enable better financial lives. We deliver technology-driven solutions that drive digital transformation for our clients and help them get ahead of today’s challenges to capitalize on what’s next. For nearly six decades, we’ve been providing the critical infrastructure that powers corporate governance, capital markets and wealth and investment management. Our industry-specific technology, solutions and data and intelligence power business transformation – helping you get ahead of today’s challenges while preparing for what’s next.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New Hyde Park, NY, US

Year founded

1962

Social media

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