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Client Relations Manager Jobs in California (NOW HIRING)

We are seeking a Client Relations Manager to join our team in Anaheim, CA . The ideal candidates are interested in career growth, detailed and have a passion for the security systems industry. SSD ...

Manage adherence to fiscal budget for Client Relations. * Perform other duties/responsibilities as needed or assigned. Qualifications: * 6+ years' experience in a client facing service-related role ...

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Job title Client Relations Coordinator Reports to Sr. VP of Client Relations Responsibilities ... This position requires active account management and constant oversight and monitoring to identify ...

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The Client Relations Specialist is responsible for supporting and engaging with OPN's current ... Supporting contract management for all OPN clients including drafting of new agreements, drafting ...

Director of Client Relations (aka Director of Sales) Location: Fontana, CA Sales Territory: Local ... Motivate and manage a team of B2B Client Relationship Managers (aka outside sales reps) * Drive ...

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Client Relations Manager information

See California salary details

$28.6K

$56.6K

$96.7K

How much do client relations manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for client relations manager in California is $56,632.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $64,100.00 per year, depending on experience, location, and employer.

What qualifications do I need to be a Client Relationship Manager?

A Client Relationship Manager typically needs a bachelor's degree in business, marketing, or a related field. Strong communication, interpersonal, and problem-solving skills are essential, along with experience in customer service or sales. Certifications such as CRM or project management credentials can enhance qualifications.

What does a Client Relations Manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a Client Relations Manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What are some common challenges faced by Client Relations Managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

Is an RM role stressful?

A Client Relations Manager role can be stressful due to managing client expectations, handling multiple accounts, and meeting deadlines. Strong communication skills and organization are essential to effectively handle the workload and reduce stress levels.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

What is a client relations manager?

A client relations manager is responsible for maintaining and strengthening relationships with clients to ensure satisfaction and loyalty. They often handle communication, address concerns, and coordinate services, using skills in communication, problem-solving, and customer management tools. This role typically requires strong interpersonal skills and knowledge of the company's products or services.

How much does a client relations manager earn?

The average salary for a client relations manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior roles or those in large companies may earn higher salaries, and additional compensation can include bonuses and benefits.
What are the most commonly searched types of Client Relations jobs in California? The most popular types of Client Relations jobs in California are:
What job categories do people searching Client Relations Manager jobs in California look for? The top searched job categories for Client Relations Manager jobs in California are:
What cities in California are hiring for Client Relations Manager jobs? Cities in California with the most Client Relations Manager job openings:
Infographic showing various Client Relations Manager job openings in California as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $56,632 per year, or $27.2 per hour.
Client Relations Manager -Anaheim

Client Relations Manager -Anaheim

SSD Alarm

Anaheim, CA • On-site

$80K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

With over 50 years in the industry, SSD Alarm has grown to become one of the largest and most respected providers of integrated security and fire solutions in the U.S. We own and operate our own UL Central Station and have built a strong reputation in the industry for technical expertise and service. Our company continues to grow by focusing on customer service excellence and leading in technology. We seek top talent in the Security Industry.
We are seeking a Client Relations Manager to join our team in Anaheim, CA. The ideal candidates are interested in career growth, detailed and have a passion for the security systems industry. SSD invests in employees' personal and professional growth by providing on-going training opportunities to stay ahead of the competition. We value hard work and dedication and believe in fostering growth through internal development and promotion where applicable.
As our next leader, you will drive the department that shapes the customer experience every single day. This isn't just a customer service role. You'll be the leader who sets the tone for how our customers are treated across every touchpoint, from monitoring and billing to service concerns, system upgrades, and everything in between. If you love building strong teams, solving problems before they happen, and turning a great customer experience into real business results, we want to talk to you.
About the Role
You'll take full ownership of the Client Relations Department, including its people, performance, and culture. Your day to day will include:
Leading and developing a team of client relations professionals, from coaching and training to performance reviews and hiring decisions
Acting as the top internal point of escalation for complex or sensitive customer issues
Owning the customer experience across every stage of the relationship, from onboarding through renewal, and driving retention and recurring revenue growth along the way
Reviewing KPIs and using data to spot trends, solve problems, and report actionable insights to leadership
Managing how the team responds to customer feedback across social media and online reviews
Partnering closely with Monitoring, Field Service, Sales, and Billing to resolve issues that cross departments
Meeting with customers in person when needed, including occasional travel to client locations
Championing new tools, workflows, and process improvements that make life better for customers and staff alike
- At least seven years of customer service experience, with three or more years in a supervisory or management role. Experience in contracted services, recurring revenue, or the alarm and life safety industry is a big plus
- A track record of building strong teams and holding people accountable with fairness and consistency
- Comfort working with data, CRM systems, and reporting tools to guide decisions
- Excellent communication skills, whether you're coaching a team member or presenting to senior leadership
- Sound judgment and the ability to stay calm and solution oriented in high pressure situations
- A valid driver's license, an acceptable driving record, and the ability to pass a background check and drug screening
Benefits
We recognize people as our most valuable asset. Our competitive salary and benefits package includes 401K, medical, dental & vision insurance, life insurance, paid company holidays, and paid vacations.
*SSD Alarm is an Equal Opportunity Employer. Employment contingent upon successful completion of post-offer background screening and drug testing.