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Client Operations Manager Jobs in Worcester, MA (NOW HIRING)

Gain comprehensive understanding of client operations, processes, and business objectives and utilize that knowledge on engagements. * Oversee and review our professional team in preparing workpapers ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

Client Program Manager

Newton, MA · On-site

$70K - $79K/yr

Client Program Manager * Location: Newton, Massachusetts (Hybrid, 2-3 days per week in office ... Primary responsibilities include overseeing and executing operations and logistics for our training ...

Client Program Manager

Newton, MA · On-site

$70K - $79K/yr

Client Program Manager * Location: Newton, Massachusetts (Hybrid, 2-3 days per week in office ... Primary responsibilities include overseeing and executing operations and logistics for our training ...

Director, Client Relationship Management Locations: Boston, MA; Denver, CO; Waltham, MA - Hybrid ... operations. Our teams design, implement, and operate solutions that help clients manage data ...

Operations Associate - Part Time

Natick, MA · On-site

$19.80 - $22.90/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

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Client Operations Manager information

See Worcester, MA salary details

$44.4K

$123.4K

$135.2K

How much do client operations manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for client operations manager in Worcester, MA is $123,408.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,700.00 and $133,700.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are the most commonly searched types of Client Operations jobs in Worcester, MA? The most popular types of Client Operations jobs in Worcester, MA are:
What are popular job titles related to Client Operations Manager jobs in Worcester, MA? For Client Operations Manager jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Worcester, MA look for? The top searched job categories for Client Operations Manager jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Client Operations Manager jobs? Cities near Worcester, MA with the most Client Operations Manager job openings:
Assistant Project Manager- Telecom

Assistant Project Manager- Telecom

A/Z Corp

Marlborough, MA • On-site

Full-time

Posted 2 days ago


Job description

POSITION SUMMARY:

The Assistant Project Manager will report directly to the Division Operations Manager as well as the senior management team. The position encompasses a variety of responsibilities relating to project management, strategic planning, and client customer service.

POSITION RESPONSIBILITIES:

ASSISTANT PROJECT MANAGER

  • Assist Project Manager on various project assignments as assigned by the Operations Manager or Director in charge;
  • Assist in the business development efforts of the Corporation including preconstruction, tactical approaches with project delivery, ensuring a customer-centric focus, client interaction, and presentation assistance;
  • Adherence to Corporate Environmental, Health, and Safety Policies and Best-Practices in the deployment of all work related activities;
  • Provide a pro-active and positive Client interface throughout the delivery of services;
  • Quality control accountability to ensure field compliance with all associated project specifications and technical requirements;
  • Provide the necessary project information to accurately complete conceptual or work-in-process performance schedules in an organized and controlled project approach;
  • Maintain all Corporate Standards with applicable Project Control requirements to ensure financial and administrative responsibility, in conjunction with risk management. All project documentation shall be in accordance to the associated master contract terms and conditions;
  • Assist project finance management for all applicable project commitments, contract changes, and claim resolution for all out-of-scope services to be performed in accordance with Corporate Standards;
  • Assist with coordination and support of project close-out, start-up and training in accordance with facility management best practice standards and technical requirements that are outlined within the project performance specifications;
  • Initiate continuous improvement objectives and embrace technology enhancements;
  • Promote, foster and maintain open communication among all project team members, consultants inspectors, applicable agencies, and the supporting subcontractors and trade participants;
  • Participation in lessons learned sessions, operational development initiatives, and best practice training to support a continuous improvement working philosophy.
  • Maintain a willingness to reinvest in yourself with continuing education and professional development initiatives (i.e. LEED Certification, 30 Hour OSHA Certification, etc.) as recommended by the Company.
  • Other duties as assigned by management.