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Client Operations Manager Jobs in Lawrence, MA (NOW HIRING)

BNY

Vice President, Client Operations Manager

Everett, MA · On-site

$69K/yr

We're seeking a future team member for the role of Vice President, Client Operations Manager to join our Custody Client Operations team. This role is located in Everett, MA. In this role, you'll make ...

Barry's

Client Operations Supervisor

Boston, MA · On-site

$21/hr

Support management of studio staff on duty * Develop effective and cooperative relationships with clients/staff * Support the S/GM and AGM with studio Marketing strategy. This may include:

Barry's

Client Operations Supervisor

Boston, MA · On-site

$21/hr

Support management of studio staff on duty * Develop effective and cooperative relationships with clients/staff * Support the S/GM and AGM with studio Marketing strategy. This may include:

Barry's

Client Operations Lead

Boston, MA · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

Boston, MA · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Kobie Marketing

Operations Manager

Boston, MA · On-site +1

Manage the daily operational logistics of the intra-Kobie team respective to the client assigned ... Working with client services team and technology team on the implementation and tracking of client ...

Kobie Marketing

Operations Manager

Boston, MA · Remote

Manage the daily operational logistics of the intra-Kobie team respective to the client assigned ... Working with client services team and technology team on the implementation and tracking of client ...

ABM Industries, Inc.

Operations Manager

Boston, MA · On-site

$70K - $85K/yr

This role serves as the primary liaison between ABM and client partners, delivering high-quality ... operations, or project management with at least 1-2 years of supervisory experience. * Strong ...

Compass Group

OPERATIONS MANAGER

Wilmington, MA · On-site

$80K - $85K/yr

OPERATIONS MANAGER Salary: $80,000 - $85,000 Other Forms of Compensation: none wage transparency ... Responsible for training others on lab safety requirements as required by the client. Recognition ...

Compass Group

OPERATIONS MANAGER

Wilmington, MA · On-site

$80K - $85K/yr

OPERATIONS MANAGER Salary: $80,000 - $85,000 Other Forms of Compensation: none wage transparency ... Responsible for training others on lab safety requirements as required by the client. Recognition ...

Compass Group

OPERATIONS MANAGER

Wilmington, MA

$80K - $85K/yr

OPERATIONS MANAGER Salary: $80,000 - $85,000 Other Forms of Compensation: none wage transparency ... Responsible for training others on lab safety requirements as required by the client. Recognition ...

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Client Operations Manager information

See Lawrence, MA salary details

$46.7K

$129.8K

$142.2K

How much do client operations manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for client operations manager in Lawrence, MA is $129,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $140,600.00 and $140,600.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention. Strong communication skills and familiarity with customer management tools are essential for this role.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence salary levels, with more experienced managers earning upwards of $100,000 or more.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

How much should an operations manager get paid?

The average salary for a Client Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized skills such as project management or data analysis.

How much is the salary of an operations manager?

The salary of a Client Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong skills in project management and communication are often required.
What job categories do people searching Client Operations Manager jobs in Lawrence, MA look for? The top searched job categories for Client Operations Manager jobs in Lawrence, MA are:
What cities near Lawrence, MA are hiring for Client Operations Manager jobs? Cities near Lawrence, MA with the most Client Operations Manager job openings:
Client Operations Manager jobs near you

Vice President, Client Operations Manager

BNY

Everett, MA • On-site

$69K/yr

Full-time

Posted 5 days ago

Job description

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Vice President, Client Operations Manager to join our Custody Client Operations team. This role is located in Everett, MA.

In this role, you'll make an impact in the following ways: 

  • Serve as a primary escalation contact for clients and internal stakeholders on custody-related operational matters.
  • Manage escalations and coordinate across operations, technology, risk, and service teams to resolve complex issues.
  • Support change initiatives, system enhancements, and operational readiness for new business or product changes.
  • Identify opportunities to improve processes, reduce risk, and enhance client experience.

To be successful in this role, we're seeking the following: 

  • Bachelor's degree or equivalent experience in finance, business, operations, or a related field.
  • Relevant experience in custody operations, securities services, client operations, or financial services operations.
  • Strong understanding of custody products, trade lifecycle concepts, settlements, asset servicing, and operational controls.
  • Proven ability to manage client relationships and resolve operational issues effectively.
  • Strong analytical, problem-solving, and organizational skills.


At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

 Here's a few of our recent awards: 

  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025


Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $69,000 and $170,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and company- sponsored benefit programs.

This position is at-will and the Company reserves the right to modify base (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance and market factors.

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