ZipRecruiter

Log In

1

Client Operations Manager Jobs in Lawrence, MA (NOW HIRING)

Vital Delivery Solutions

Operations Manager

Woburn, MA · On-site

Are you a high-energy Operations Manager that enjoys a fast-paced work environment? If so, Vital ... Client Communication: Act as the liaison between the team and clients to resolve issues promptly ...

NorthEastern

Events Operations Manager

Boston, MA

The Events Operations Manager will provide critical feedback and operational understanding with an event and client first focus that will continuously elevate the event experience for all clients ...

Rockstar

Marketing Operations Manager

Boston, MA

Position The client is hiring a Marketing Operations Manager (MOPs) to be the operational backbone of a high-performing marketing engine. They run lean, move fast, and hold their marketing ...

Rockstar

Marketing Operations Manager

Boston, MA

Position The client is hiring a Marketing Operations Manager (MOPs) to be the operational backbone of a high-performing marketing engine. They run lean, move fast, and hold their marketing ...

Dlapiper

Marketing Operations Manager

Boston, MA · Hybrid

Summary The Marketing Operations Manager plays a critical role in supporting the firm's Marketing ... Desired Skills Proven experience supporting client growth initiatives in a law firm or professional ...

next page

Showing results 1-20

All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Lawrence, MA

Client Operations Manager information

See Lawrence, MA salary details

$46.7K

$129.8K

$142.2K

How much do client operations manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for client operations manager in Lawrence, MA is $129,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $140,600.00 and $140,600.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention. Strong communication skills and familiarity with customer management tools are essential for this role.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence salary levels, with more experienced managers earning upwards of $100,000 or more.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

How much should an operations manager get paid?

The average salary for a Client Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized skills such as project management or data analysis.

How much is the salary of an operations manager?

The salary of a Client Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong skills in project management and communication are often required.
What job categories do people searching Client Operations Manager jobs in Lawrence, MA look for? The top searched job categories for Client Operations Manager jobs in Lawrence, MA are:
What cities near Lawrence, MA are hiring for Client Operations Manager jobs? Cities near Lawrence, MA with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Operations Manager

Operations Manager

Vital Delivery Solutions

Woburn, MA • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 8 days ago

Job description

Are you a high-energy Operations Manager that enjoys a fast-paced work environment? If so, Vital Delivery, is seeking an Operations Manager to own our day-to-day delivery operations in Boston from end-to-end. We need a "jack-of-all-trades" who can lead from the front, be a culture leader, solve problems under pressure, and drive courier performance to ensure top-notch customer service. Do you currently work as a Logistics, Food and Beverage, Restaurant, Retail, or Hospitality Manager looking to take your leadership skills to the next level in a fast-growing critical industry while also enjoying better work/life balance? If you are used to managing busy shifts, optimizing inventory flow, and delivering excellent guest service, you have the transferable skills to succeed here. The opportunity is a Monday through Friday role.


With over 35 years of logistics experience, join Vital Delivery Solutions where we drive with purpose. As New England’s premier medical delivery and logistics solutions company, we provide critical same day and next day delivery solutions for the premier companies and medical systems in the region. With over 350 employee drivers across 9 strategic locations throughout New England, the average length of time our drivers work with us is over 3 years, with our longest-term employee being with us for 20. We don’t just service the community, we’re a part of the community


What You’ll Do (Responsibilities)

  • Lead & Develop Teams: Supervise, train, and mentor a team of couriers/drivers, fostering a positive, high-accountability culture.
  • Manage Daily Logistics: Oversee daily operations, including route planning, dispatch coordination, and efficient resource allocation to meet delivery deadlines.
  • Drive Service Quality: Monitor key performance indicators (KPIs) such as on-time delivery rates, customer satisfaction scores, and service quality.
  • Operational Excellence: Improve workflows to reduce delivery times and improve cost efficiency, similar to managing speed of service in a restaurant setting.
  • Client Communication: Act as the liaison between the team and clients to resolve issues promptly and professionally.
  • Safety & Compliance: Ensure all deliveries are compliant with company policies and safety regulations.

What We’re Looking For

  • Experience: 3+ years in management or leadership role in a high-volume, fast-paced management roles (Food & Beverage, Restaurant Manager, Hospitality, Retail, or Logistics).
  • People Leadership: Proven ability to lead, schedule, and motivate large, diverse teams. (50+ employees with high turnover). This role reports to the Director of Operations.
  • Problem Solver: "Rolling up your sleeves" mentality—comfortable on the floor/in the field, resolving urgent, on-the-spot issues.
  • Analytical Thinking: Strong P&L awareness, inventory control experience, or experience with managing labor costs.
  • Flexibility: Experience managing flexible schedules, including evenings or weekends.
  • Technology: It's at the core of our business. Ranging from scheduling software to managing P&L to leveraging analytics, experience with technology is critical to sustained success at Vital Delivery.

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Paid holidays
  • Vision insurance
  • Company cell phone
  • Annual Bonus
  • Sales bonus program