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Client Operations Manager Jobs in Pembroke, MA (NOW HIRING)

Planned Companies

Operations Manager

Boston, MA · On-site

$350/wk

Description Position at Planned Companies Planned Companies - Operations Manager Location : Boston ... Ensures each client and guest receives a Warm Welcome and Fond Farewell. * Recruits, trains ...

Planned Companies

Operations Manager

Boston, MA · On-site

Planned Companies - Operations Manager Location : Boston MA Salary : $72,500 + $350 bi-weekly car ... Ensures each client and guest receives a Warm Welcome and Fond Farewell. * Recruits, trains ...

Planned Companies

Operations Manager

Boston, MA

Planned Companies - Operations Manager Location : Boston MA Salary : $72,500 + $350 bi-weekly car ... Ensures each client and guest receives a Warm Welcome and Fond Farewell. * Recruits, trains ...

MV Transportation

Operations Manager

Norfolk, MA · On-site

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

MV Transportation

Operations Manager

Taunton, MA

MV Transportation is seeking an Operations Manager will provide support, leadership and direction ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

Planned Companies

Operations Manager

Boston, MA · On-site

$88 - $94/hr

Planned Companies - Operations Manager Location: Boston MA Salary: $70,000 + $350 weekly car ... Ensures each client and guest receives a Warm Welcome and Fond Farewell. * Recruits, trains ...

Planned Companies

Operations Manager

Boston, MA · On-site

Planned Companies - Operations Manager Location : Boston MA Salary : $72,500 + $350 bi-weekly car ... Ensures each client and guest receives a Warm Welcome and Fond Farewell. * Recruits, trains ...

MV Transportation

Operations Manager

Norfolk, MA

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

MV Transportation

Operations Manager

Taunton, MA · On-site

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

MV Transportation

Operations Manager

Taunton, MA

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

MV Transportation

Operations Manager

Norfolk, MA · On-site

MV Transportation is seeking an Operations Manager will provide support, leadership and direction ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

Socket.dev

Operations Manager

Taunton, MA · On-site

$70 - $90/hr

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

New

GATRA

Operations Manager

Foxboro, MA · On-site

$90 - $120/hr

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

New

Prestige HealthCare

Be Seen First

Operations & Client Care Manager

Norwood, MA · On-site

$28 - $35/hr

Operations & Client Care Manager Job Type: Part-Time Pay: $28.00-$35.00 per hour (based on experience) Work Location: Primarily remote with local travel for client consultations and community ...

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Showing results 41-60

All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Pembroke, MA

Client Operations Manager information

See Pembroke, MA salary details

$46.2K

$128.5K

$140.8K

How much do client operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client operations manager in Pembroke, MA is $128,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $139,200.00 and $139,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What job categories do people searching Client Operations Manager jobs in Pembroke, MA look for?

The top searched job categories for Client Operations Manager jobs in Pembroke, MA are:

What cities near Pembroke, MA are hiring for Client Operations Manager jobs?

Cities near Pembroke, MA with the most Client Operations Manager job openings:

Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Pembroke, MA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $128,486 per year, or $61.8 per hour.

Operations Manager

Planned Companies

Boston, MA • On-site

$350/wk

Full-time, Part-time

Medical, Dental, Vision, Retirement

Posted 24 days ago

Planned Companies rating

7.0

Company rating: 7.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

121st of 258 rated facilities management

Job description

Description
Position at Planned Companies
Planned Companies - Operations Manager
Location: Boston MA
Salary: $70,000 + $350 bi-weekly car allowance + performance bonus
Hours: Monday-Friday 8:30am-5:00pm
A Concierge/Security/Janitorial Manager ensures exceptional service is provided to all residents and their guests. This role is responsible for engineering a professional Concierge team that maintains the building lobby and upholding our Customer Service Standard while carrying out all workplace expectations and policies including financial management to ensure payroll budgetary goals are met.
Primary Job Responsibilities:
  • Ensures the Concierge Operations are operating effectively and in accordance with Property Management and/or Board of Directors' expectations.
  • Maintain Client Satisfaction which will result in the retention of the Contract.
  • Ensures each client and guest receives a Warm Welcome and Fond Farewell.
  • Recruits, trains, motivates, supervises, and mentors team members - leads by example.
  • Ensure that all team members are trained to react intelligently and quickly to all emergency situations.
  • Use Company Approved Team Scheduler to ensure payroll budget compliance.
  • Complete necessary Payroll Tasks by Company deadlines.
  • Produces a wide network of offerings to clients, including but not limited to car service, dog walking, dry cleaning, grocery delivery, etc.
  • Smooth operation of contractor arrivals/departures and realtor/home buyer visits.
  • Covers shifts for team members to ensure proper staffing requirements are maintained.
  • Attends company meetings/trainings and ensures all team members participate in company training sessions.

Requirements:
  • Experience in a field supervisory or management level position, previous janitorial or hotel-like atmosphere.
  • Professional background in customer service and hospitality management.
  • Must be hospitality driven and offer any necessary assistance to clients and guests.
  • Must be able to coach and mentor team members.
  • Must possess the ability to multi-task.
  • Must possess ability to work in a team environment.
  • Must be able to proactively learn about all events, happenings, restaurants, etc. in the local neighborhood.
  • Basic knowledge of Microsoft Office (Word & Excel) and the Internet.
  • Proven organizational skills that exemplify attention to detail from beginning to follow-up on each project undertaken.
  • Proven leadership ability to develop and motivate team members and effectively provide supervision as well as train members to deliver high level customer service.
  • Effective interpersonal communication skills (written and oral) with ability to engage positively with clients.
  • Diplomatically handle delicate and challenging client concerns.
  • Must be well versed in budgetary and cost control responsibilities.
  • Ability to lift 50 pounds.
  • Customer service: 5 years (Preferred)
  • Security experience: 3 years (preferred)

Benefits
  • Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
  • All employees (full-time and part-time) are eligible to participate in the company's 401K which has an employer match.

"Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits."

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