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Client Operations Manager Jobs in Manchester, CT

Pwc

SAP Manufacturing Senior Manager

Hartford, CT

$124K - $280K/yr

Responsibilities - Leading SAP supply chain and operations consulting projects to optimize client ... Business Administration/Management, Computer Science/Information Systems, Engineering, Operations ...

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Client Operations Manager information

See Manchester, CT salary details

$44.9K

$124.9K

$136.9K

How much do client operations manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for client operations manager in Manchester, CT is $124,914.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,300.00 and $135,300.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What job categories do people searching Client Operations Manager jobs in Manchester, CT look for? The top searched job categories for Client Operations Manager jobs in Manchester, CT are:
What cities near Manchester, CT are hiring for Client Operations Manager jobs? Cities near Manchester, CT with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Managing Consultant, Safe and Sustainable Operations

Managing Consultant, Safe and Sustainable Operations

ERM

Hartford, CT • On-site

$90K - $126K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Shape the future of EHS performance-lead complex programs, influence strategy, and drive measurable impact across global clients.

Why This Role Matters

As aManaging Consultant,Safe and Sustainable Operations, you will play a pivotal role in helping organizations move beyond basic compliance toward resilient, high-performing EHS programs. This role sits at the intersection of strategy, execution, and client leadership-empowering businesses to proactively manage risk, strengthen culture, and advance sustainable operations.You'llalso help growERM'spresence in Hartford, CT OR Boston, MAwhile collaborating with global experts to deliver best-in-class solutions.

What Your Impact Is:

  • Lead and deliver EHS compliance and management system projects that reduce risk and strengthen regulatory performance

  • Serve as a trusted advisor to clients, shaping EHS strategy and driving long-term program success

  • Build and expand client relationships, generating repeat business and contributing to regional growth

  • Mentor and develop talent, fostering a high-performing and collaborative team environment

  • Elevate EHS programs from compliance-driven to performance-oriented and sustainability-aligned

What You'll Bring:

Required

  • 5+ years of experience in EHS compliance, management systems, or sustainability programs (consulting or industry)

  • Strong technical knowledge in safety and/or environmental areas (e.g., air quality, stormwater, spill prevention, hazardous waste)

  • Experience managing projects, budgets, and timelines with accountability for quality outcomes

  • Demonstrated ability to lead initiatives, delegate effectively, and mentor team members

  • Bachelor's degree in engineering, environmental science, safety, business, or related field (or equivalent experience)

  • Excellent communication, analytical, and stakeholder management skills

  • Ability to travel up to 25% domestically and internationally

Preferred

  • 7+ years of relevant experience, including consulting background

  • Advanced degree (e.g., MS, MPH)

  • Professional certifications (e.g., CSP, PE, CHMM)

  • Experience developing corporate EHS management systems andmaintainingcompliance standards

  • Proven success in business development, proposal writing, and client growth

Key Responsibilities:

  • Lead EHS compliance audits, assessments, and corrective action implementation across client operations

  • Develop and implement EHS management systems and regulatory programs (air, water, waste, spill prevention)

  • Provide support for permit application development and regulatory agency communications

  • Manage multiple projects end-to-end, ensuring delivery within scope, schedule, and budget

  • Provide on-site compliance support and technicalexpertiseat client facilities

  • Design and guide corporate EHS strategies aligned with client goals and regulatory requirements

  • Build andmaintainstrong client relationships to drive repeat business and new opportunities

  • Prepare proposals,identifygrowth opportunities, and contribute to expanding ERM's EHS services

  • Mentor junior staff, delegate work effectively, and support team development and performance

  • Collaborate with ERM's global network to share best practices and deliver innovative solutions

For the Managing Consultant, Sustainable Operations position, the anticipated annual base pay is $90,000-$126,493 (USD). Actual pay will depend on factors such as education, experience, skills, location, performance, and business needs. In some cases, pay may fall outside this range. This role may be eligible for bonus pay (casual and fixed term/flex force employees are not bonus eligible).

We offer a comprehensive benefits package, including paid time off, parental leave, medical, dental, vision, life, disability, AD&D insurance, 401(k) or RRSP/DPSP, and other applicable benefits to eligible employees.

Note:Bonuses, commissions, and other forms of additional compensation are not guaranteed and subject to the sole discretion of ERM and its policies and procedures.

Who We Are:
As the largest global pure play sustainability consultancy, we partner with the world's leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our "boots to boardroom" approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Please submit your resume and brief cover letter.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Thank you for your interest in ERM!

#LI-Hybrid

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About ERM

Sourced by ZipRecruiter

As the largest global pure play sustainability consultancy, we partner with the world's leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our "boots to boardroom" approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Industry

Business management consulting

Company size

5,001 - 10,000 Employees

Headquarters location

City of London, Greater London, GB

Social media

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