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Knowledge Operations Manager Jobs in Manchester, CT

CM-Connecticut

Operations Manager

Wolcott, CT · On-site

$120K - $130K/yr

Description: The HVAC Operations Manager is responsible for overseeing the daily operations ... Deep knowledge of HVAC systems, codes, and regulations.

LPi

Operations Manager

Cromwell, CT

$97K/yr

OPERATIONS MANAGER - CROMWELL, CT LPi is currently looking for an Operations Manager at our ... In-depth knowledge of press, print technology, and customer service * Above average judgment and ...

4LPI

Operations Manager

Cromwell, CT · On-site

$85K - $90K/yr

OPERATIONS MANAGER - CROMWELL, CT LPi is currently looking for an Operations Manager at our ... In-depth knowledge of press, print technology, and customer service * Above average judgment and ...

Murphy Road Recycling

Operations Manager

Hartford, CT · On-site

$104K/yr

Operations Manager Murphy Road Recycling Murphy Road Recycling LLC is dedicated to staying at the ... Knowledge of heavy equipment * Collaborative leader who is process- and results-oriented.

Lava Island

Operations Manager

Manchester, CT · On-site

Operational & Kitchen Knowledge Understanding of safety regulations, cleanliness standards, and food service management Bonus Skills: Energetic presence, adaptability under pressure, attention to ...

Lava Island

Operations Manager

Manchester, CT · On-site

$70K - $80K/yr

Operational & Kitchen Knowledge - Understanding of safety regulations, cleanliness standards, and food service management Bonus Skills: Energetic presence, adaptability under pressure, attention to ...

Lava Island

Operations Manager

Manchester, CT · On-site

Operational & Kitchen Knowledge - Understanding of safety regulations, cleanliness standards, and food service management Bonus Skills: Energetic presence, adaptability under pressure, attention to ...

CLP Circular Services

Operations Manager

Southington, CT · On-site

$140K - $150K/yr

The Operations Manager is the senior on-site leader responsible for the safe, compliant, and ... compliance knowledge • Ability to use data to drive decisions • Great leadership and ...

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Knowledge Operations Manager information

See Manchester, CT salary details

$31.3K

$64.1K

$119.7K

How much do knowledge operations manager jobs pay per year?

As of May 29, 2026, the average yearly pay for knowledge operations manager in Manchester, CT is $64,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $78,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What job categories do people searching Knowledge Operations Manager jobs in Manchester, CT look for? The top searched job categories for Knowledge Operations Manager jobs in Manchester, CT are:
What cities near Manchester, CT are hiring for Knowledge Operations Manager jobs? Cities near Manchester, CT with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you

Operations Manager

CM-Connecticut

Wolcott, CT • On-site

$120K - $130K/yr

Full-time

Posted 19 days ago

Job description

Description:

The HVAC Operations Manager is responsible for overseeing the daily operations, service delivery, and overall efficiency of the HVAC division within the company. This role ensures projects are completed on time, within budget, and to the highest quality and safety standards. The Operations Manager will lead a team of technicians, project managers, and administrative staff to drive operational excellence, customer satisfaction, and profitability.

The essential functions include, but are not limited to the following:


Operations Management:

  • Oversee daily HVAC operations, including installation, maintenance, and repair services.
  • Develop and implement operational policies, procedures, and best practices to enhance efficiency and productivity.
  • Manage scheduling, workflow, and project execution to meet client expectations and company goals.
  • Ensure compliance with local, state, and federal regulations, as well as company policies and safety standards.
  • Monitor inventory, equipment, and materials, ensuring cost-effective procurement and maintenance.


Financial & Business Management:

  • Develop and manage budgets for HVAC operations, optimizing costs while maintaining service quality.
  • Track and analyze key performance indicators (KPIs) to improve efficiency and profitability.
  • Work with senior management to develop strategies for revenue growth and market expansion.
  • Oversee job costing, invoicing, and profitability analysis to ensure financial health of the division.


Cost Estimation & Analysis:

  • Analyze blueprints, technical drawings, and project specifications to prepare accurate cost estimates.
  • Research and determine the costs of labor, materials, equipment, and subcontractor services.
  • Develop detailed and itemized bid proposals for projects.
  • Assess risks and provide recommendations to minimize cost overruns.


Team Leadership & Development:

  • Recruit, train, and mentor HVAC technicians, service coordinators, and administrative staff.
  • Foster a culture of accountability, continuous learning, and professional growth within the team.
  • Conduct performance evaluations and provide coaching to ensure high standards of service.
  • Promote workplace safety and enforce adherence to OSHA and other industry safety guidelines.


Customer Relations & Service Quality:

  • Maintain strong relationships with customers, ensuring satisfaction and repeat business.
  • Address customer complaints and service issues promptly, implementing corrective actions as needed.
  • Work with sales and marketing teams to identify new business opportunities and expand client base.
  • Ensure high-quality service delivery and adherence to contract specifications.


Technology & Innovation:

  • Implement and optimize software systems for scheduling, dispatching, and job tracking.
  • Stay updated on industry trends, emerging HVAC technologies, and best practices to enhance service offerings.
  • Introduce energy-efficient and sustainable solutions to customers when applicable.


Requirements:
  • Experience: Minimum of 5-10 years of experience in HVAC operations, including at least 3-5 years in a managerial role.
  • Certifications: HVAC industry certifications (EPA, NATE, etc.) preferred but not required.
  • Strong leadership, problem-solving, and decision-making abilities.
  • Excellent communication and interpersonal skills.
  • Financial and business acumen, including budgeting and cost management.
  • Proficiency in HVAC software, scheduling systems, and CRM platforms.
  • Deep knowledge of HVAC systems, codes, and regulations.