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Knowledge Operations Manager Jobs in Manchester, CT

Level99 Entertainment

Operations Manager

Hartford, CT · On-site

The Venue Operations Manager is passionate and knowledgeable when communicating our vision to ... Thorough knowledge of food and beverage menus, challenge rooms, company vision and values, and ...

Level99

Operations Manager

West Hartford, CT · On-site

The Venue Operations Manager is passionate and knowledgeable when communicating our vision to ... Thorough knowledge of food and beverage menus, challenge rooms, company vision and values, and ...

LPi

Operations Manager

Cromwell, CT

OPERATIONS MANAGER - CROMWELL, CT LPi is currently looking for an Operations Manager at our ... In-depth knowledge of press, print technology, and customer service * Above average judgment and ...

4LPI

Operations Manager

Cromwell, CT · On-site

$85K - $90K/yr

OPERATIONS MANAGER - CROMWELL, CT LPi is currently looking for an Operations Manager at our ... In-depth knowledge of press, print technology, and customer service * Above average judgment and ...

Avon

Operations Manager

Avon, CT

$75K - $85K/yr

Front of House Operations Manager - Avon Cafe Type: Full-time, salary (exempt) - this is a non ... Strong knowledge of Microsoft Office Suite (including MS Excel) and Google Suite • Strong ...

Murphy Road Recycling

Operations Manager

Hartford, CT · On-site

$104K/yr

Operations Manager Murphy Road Recycling Murphy Road Recycling LLC is dedicated to staying at the ... Knowledge of heavy equipment * Collaborative leader who is process- and results-oriented.

Murphy Road Recycling

Operations Manager

Hartford, CT · On-site

$104K/yr

Operations Manager Murphy Road Recycling Murphy Road Recycling LLC is dedicated to staying at the ... Knowledge of heavy equipment * Collaborative leader who is process- and results-oriented.

CLP Circular Services

Operations Manager

Southington, CT · On-site

$140K - $150K/yr

The Operations Manager is the senior on-site leader responsible for the safe, compliant, and ... compliance knowledge • Ability to use data to drive decisions • Great leadership and ...

Lava Island

Operations Manager

Manchester, CT · On-site

$70K - $80K/yr

Operational & Kitchen Knowledge - Understanding of safety regulations, cleanliness standards, and food service management Bonus Skills: Energetic presence, adaptability under pressure, attention to ...

Lava Island

Operations Manager

Manchester, CT

Operational & Kitchen Knowledge - Understanding of safety regulations, cleanliness standards, and food service management Bonus Skills: Energetic presence, adaptability under pressure, attention to ...

Lava Island

Operations Manager

Manchester, CT · On-site

Operational & Kitchen Knowledge Understanding of safety regulations, cleanliness standards, and food service management Bonus Skills: Energetic presence, adaptability under pressure, attention to ...

Stark Tech

Operations Manager

East Granby, CT

Additionally, the Operations Manager will analyze operational processes, identify areas for ... Must possess strong application and market knowledge. * Ability to adapt and be flexible in a ...

Casella Waste Systems, Inc.

Operations Manager

Windham, CT · On-site

$86K - $106K/yr

The Operations Manager is responsible for overseeing collections activities, container delivery and ... Participates in training and other learning opportunities to expand knowledge of the company ...

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All JobsKnowledge Operations Manager JobsKnowledge Operations Manager Jobs in Manchester, CT

Knowledge Operations Manager information

See Manchester, CT salary details

$31.3K

$64.1K

$119.7K

How much do knowledge operations manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for knowledge operations manager in Manchester, CT is $64,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $78,300.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.
What job categories do people searching Knowledge Operations Manager jobs in Manchester, CT look for? The top searched job categories for Knowledge Operations Manager jobs in Manchester, CT are:
What cities near Manchester, CT are hiring for Knowledge Operations Manager jobs? Cities near Manchester, CT with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you

Operations Manager

Level99 Entertainment

West Hartford, CT

Full-time

Posted 15 days ago

Job description

WHO WE ARE

Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard.

Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details. 

Level99 West Hartford, CT - coming soon!

OVERVIEW
 
The Level99 team is seeking a Venue Operations Manager who will play an integral part in the Level99 management team. This is an inspirational leader that offers support to both our team members and our guests. The Venue Operations Manager is passionate and knowledgeable when communicating our vision to create meaningful experiences and hospitality for our guests. This role works closely with multiple key departments within the operation, including the Food & Beverage, Merchandise, and Entertainment departments for the smooth functioning of the overall guest experience. The primary responsibilities of this position will align with one of those departments and rotate over time, cultivating a well-rounded overall operations manager.
 
This person will lead by example and understand the importance of management vs. leadership. Our Venue Operations Manager will work in the trenches, side by side with the entertainment and F&B teams to drive overall venue quality, standards and performance.
CORE RESPONSIBILITIES
  • Responsible for inventory, smallwares, ordering of products, training and management of the assigned specific area of responsibility (Bar, Entertainment People, Entertainment Systems, Merchandise, etc).
  • Responsible for scheduling departmental team members appropriately, ensuring the venue is optimally staffed with individuals that embody Level99’s cultural values by continuously training and developing our team
  • Managing hiring efforts administratively and in-person; including job posting maintenance, recruiting budgets, interviewing, hiring, and onboarding
  • Allows empowerment amongst the staff to help develop each other based on individual strengths
  • Supports the Venue Director of Operations and the Assistant Venue Director of Operations in the growth & development of the Operations leadership team including all hourly supervisors
  • Work with the F&B, Entertainment, and Learning and Development teams to implement and maintain service team training programs and support the other managers in their efforts to do the same
  • Thorough knowledge of food and beverage menus, challenge rooms, company vision and values, and merchandise
  • Supports all venue-level change management activities, ensuring effective and accurate communication of new product, service and operational information and skillfully guiding the team to optimal performance
  • Leads team members through effective and efficient operational execution, including shift tasks and routines as well as proper facilities upkeep
  • Ensures continuous compliance with all relevant federal/state laws, insurance requirements, Landlord regulations, and company policies
  • Ensures labor and controllable costs stay consistently within guidelines set by the company
  • Daily cash management, reconciliation, and audits
  • Ordering paper products and inventory
  • Other responsibilities, as assigned
AREAS OF RESPONSIBILITY
FOOD & BEVERAGE / BAR
  • Hires, trains and schedules new service team members for bar, server/cashier and FOH support
  • Works with the Support Center F&B team to ensure product compliance, ordering, inventory and quality
  • Sets par levels required to service guest needs and works with DO/ADO on ensuring product and forecasts are aligned
  • Listens to guest and staff needs and expectations by being approachable and positive, with an energetic attitude
  • Quick to react in a way that is suitable for a particular situation including displaying skill in leading and navigating hard conversations with grace, maturity, and decisiveness
  • Takes initiative, seeing what needs to be done, and being proactive to keep things always moving forward 
  • Point of contact for Toast POS system with Ops Services Team/Consultants
  • Ensures guest safety within the venue, inclusive of entertainment safety, continuously monitoring and addressing any foreseeable risks to guest’s health and welfare, as well as food safety,, ensuring adherence to all food safe processes and standards
 
ENTERTAINMENT SYSTEMS & MERCHANDISE
  • Owns daily operational readiness for Entertainment, including open, mid, and close execution, ensuring all spaces are safe, clean, and guest-ready.
  • Upholds POISED standards across Entertainment, driving service execution quality, cleanliness, show standards, and overall experience flow.
  • Leads safety, emergency readiness, and incident response within Entertainment, proactively identifying risks and ensuring Team preparedness.
  • Manages experience flow, congestion, and capacity in real time, ensuring volume does not exceed safe or operational limits.
  • Oversees operational-level service recovery, partnering with Guest Experience to respond to real-time feedback and resolve issues on the floor.
  • Maintains accessibility standards within Entertainment, owning documentation, training, guest accommodations, and coordination with the Support Center.
  • Ensures compliance with merchandise ordering, inventory, planograms and offerings according to the Support Center Merchandise Manager and Supply Chain Manager.
  • Maintains staffing levels appropriate to business needs and works with ADO to hire, train and schedule team members
  • Helps with loss-prevention tactics and procedures to ensure safety of products and people
  • Maintains local inventory and offering POS systems
 
ENTERTAINMENT PEOPLE
  • Hires, trains, schedules, and develops Entertainment Team Members, ensuring proper coverage, labor efficiency, and alignment with forecasted demand.
  • Leads coaching, performance reviews, and skills certification, holding Teams accountable to operational, safety, and Guest experience standards.
  • Manages disciplinary documentation and corrective action processes with consistency, fairness, and professionalism.
  • Partners on interview coordination, recruiting workflows, onboarding experience, and succession planning to build a strong Entertainment Team.
  • Listens to Team and Guest needs by being approachable, positive, and engaged on the floor, fostering a strong culture of ownership and accountability.
  • Takes initiative by identifying development gaps, engagement opportunities, and operational friction, proactively driving continuous improvement.
MUST-HAVE SKILLS
  • Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required
  • Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs
  • Able to grasp, reach overhead, push, lift and carry up to 50 pounds
  • Able to work with all management teams to ensure optimal communication
  • Ability to work well under pressure in a fast paced, ever changing work environment
  • Excellent verbal and written communication skills
  • Highly organized with strong attention to detail
  • High integrity and professionalism
  • High School education or equivalent 
  • Understands, utilizes and embraces new technology and its implementation into our operation
  • A positive, joyful, upbeat and energetic attitude – leading by example
  • Ability to train on-site in Greater Boston or Tysons Corner, VA
OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE
  • Minimum 2 years’ experience working as an Entertainment Venue, Restaurant or Bar Manager or equivalent in a high-volume entertainment and/or food & beverage business
  • Relevant Education: B.S. in Hospitality Management, or other related degree 
  • ServSafe, Allergen and ChokeSaver Certifications
While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new!
 
YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU…
  • Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
  • Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
  • Are just a little bit obsessive about getting the details right the first time
  • Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"
 
Level99 is an E-Verify employer.