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Client Operations Manager Jobs in Kalamazoo, MI (NOW HIRING)

DISHER

Residential Operations Leader

Portage, MI · On-site

Do the right thing, be client focused, have a positive attitude, be a team player, and be proud of ... Build and manage a team of leaders across several product segments and communities. * Implement and ...

Eurofins US Network

Client Services Representative

Portage, MI · On-site

$15.25 - $20.75/hr

Serve as the primary communication link between the client and laboratory operations * Answer ... Manage client expectations- provide client with project updates, project related financial updates ...

Bcbsa

Director, Trade Client Relations

Three Rivers, MI · On-site +1

$155K - $175K/yr

This includes medical and pharmacy drug policies, cross benefit management, and rebate ... Has working knowledge of PBM operations and understanding of drug and UM strategy and policy ...

Re:Build Manufacturing

Project Manager

Kalamazoo, MI · On-site

Tekna is largely client focused offering design consulting, contract manufacturing and original ... Build leverages deep expertise in operations management and technology to supercharge the ...

DJ's Landscape

Account Manager

Kalamazoo, MI · On-site

$50K - $95K/yr

They work closely with the sales and operations teams to achieve complete client satisfaction by adding value to the relationship between the client and our company. The Account Manager's main ...

Old National Bank

Banking Center Manager

Battle Creek, MI · On-site

$60K - $121K/yr

The Banking Center Manager is responsible for the administration and efficient operation of the banking center including branch profit and loss; successful execution of the sales process; client ...

Old National Bank

Banking Center Manager

Battle Creek, MI · On-site

$60K - $121K/yr

... client satisfaction and retention; implementation and compliance with all operational standards ... The Banking Center Manager has individual responsibilities for direct client sales and service ...

Robert Half

Office Manager

Kalamazoo, MI · On-site

$20 - $25/hr

Support financial and administrative operations by logging client check deposits, processing vendor ... Coordinate internal and external events by managing invitations, vendor communication, venue ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Kalamazoo, MI

Client Operations Manager information

See Kalamazoo, MI salary details

$42K

$116.7K

$127.8K

How much do client operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client operations manager in Kalamazoo, MI is $116,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,400.00 and $126,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are popular job titles related to Client Operations Manager jobs in Kalamazoo, MI?

For Client Operations Manager jobs in Kalamazoo, MI, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Kalamazoo, MI look for?

The top searched job categories for Client Operations Manager jobs in Kalamazoo, MI are:

What cities near Kalamazoo, MI are hiring for Client Operations Manager jobs?

Cities near Kalamazoo, MI with the most Client Operations Manager job openings:

Client Operations Manager jobs near you

Residential Operations Leader

DISHER

Portage, MI • On-site

Full-time

Re-posted 7 days ago

Job description

Residential Operations Leader - Portage, MI
DISHER is partnering with a well-established, local construction company to identify a Residential Operations Leader to join their team in Portage, MI. This individual will own the full lifecycle of residential production - from land development and infrastructure through home construction and customer care - ensuring seamless delivery across multiple communities while driving operational excellence, team development, and profitable growth.
What it's like to work here:
This company has a history of high retention, promoting from within, and a high level of transparency throughout the whole organization. They live, day by day, by 5 core values: Do the right thing, be client focused, have a positive attitude, be a team player, and be proud of what we do. As an important member of this team, you will have a direct impact on developing processes and making suggestions to continuously improve what has already worked in the past. The residential group is growth-minded and always open to new ideas, welcoming those with ambition, vision, and a servant-leader mindset.
What you will get to do:
  • Lead the full lifecycle of residential delivery from land development and infrastructure through home construction, closeout, and warranty.
  • Oversee operations across multiple communities, ensuring predictable starts, cycle times, and completions.
  • Align and coordinate land, construction, procurement, and customer care as one integrated production system.
  • Build and manage a team of leaders across several product segments and communities.
  • Implement and refine operating systems, standards, and KPIs for safety, quality, schedule, and cost.
  • Drive continuous improvement and lean practices to eliminate waste, reduce variability, and improve homeowner experience.
  • Partner closely with Sales, Design, Development, Finance, and HR to balance volume, capacity, and gross margin.
  • Use data and dashboards to monitor performance, anticipate risks, and guide operational decisions.
  • Shape trade partner and procurement strategies in support of scale, reliability, and profitability.
  • Champion a culture of accountability, collaboration, and servant leadership within the residential team.

What will make you successful:
  • 15+ years of residential construction/operations experience, with significant time in senior leadership across multiple functions.
  • Bachelor's degree in Construction Management, Architecture, Engineering, Business, or related field.
  • Proven success leading multi-community homebuilding operations with large, multi-level teams.
  • Deep understanding of both horizontal (land/infrastructure) and vertical (homebuilding) delivery.
  • Strong financial acumen in estimating, scheduling, cost control, and margin management.
  • Track record of building disciplined operating systems and using KPIs to drive performance.
  • Experience applying lean and continuous improvement in a production homebuilding environment.
  • Ability to lead leaders: coaching, developing, and holding them accountable to clear standards.
  • Servant-leader style that is empowering, authentic, and effective with both field and office teams.
  • Excellent cross-functional communication and influence skills with executives and peers.
  • Comfort operating in both office and field settings, with regular presence in active communities.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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