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Remote Operations Manager Jobs in Kalamazoo, MI (NOW HIRING)

Harris

Remote Care Management - CMA

Three Rivers, MI · Remote

High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ... Our program offers a customized model of remote care services that blends Chronic Care Management ...

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All JobsOperations JobsRemote Operations Manager JobsRemote Operations Manager Jobs in Kalamazoo, MI

Remote Operations Manager information

See Kalamazoo, MI salary details

$29.2K

$59.9K

$111.8K

How much do remote operations manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for remote operations manager in Kalamazoo, MI is $59,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $73,100.00 per year, depending on experience, location, and employer.

What Does a Remote Operations Manager Do?

The job duties of a remote operations manager involve managing a production process or the provision of a service. As a remote operations manager, you work from home to monitor business operations, plan a budget, and come up with strategies to improve efficiency, quality, and profits. Some of your job responsibilities vary depending on the industry in which you work. In fields such as production, you oversee quality assurance (QA) operations. In all positions, you coordinate with employees and departments and run meetings virtually. Some jobs require you to visit work or production sites occasionally.

What is a Remote Operations Manager?

A Remote Operations Manager is responsible for overseeing and coordinating business operations from a remote location rather than a traditional office setting. This role typically involves managing teams, workflows, and processes to ensure efficiency, productivity, and alignment with company goals, all while leveraging digital tools and communication platforms. Remote Operations Managers must be skilled in virtual leadership, project management, and problem-solving to effectively support distributed teams. Their duties often include monitoring key performance indicators, implementing process improvements, and ensuring smooth day-to-day operations despite geographical distances.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in various organizational settings. Understanding and balancing these P's is essential for effective operations management, especially in roles like a Remote Operations Manager who oversees distributed teams and processes.

How can I make $2000 a week working from home?

A Remote Operations Manager can potentially earn $2000 or more weekly by overseeing multiple projects, optimizing remote workflows, and leveraging management tools like Slack or Asana. Achieving this income level often requires extensive experience, strong leadership skills, and the ability to handle high-volume responsibilities efficiently.

What is the difference between Remote Operations Manager vs Remote Project Coordinator?

AspectRemote Operations ManagerRemote Project Coordinator
ResponsibilitiesOversees daily operations, manages teams, ensures efficiencyAssists in project planning, coordinates tasks, tracks progress
Required SkillsLeadership, strategic planning, process optimizationCommunication, organization, scheduling
CertificationsOperations management, project management (e.g., PMP)Project management certifications (e.g., CAPM, PMP)
Work EnvironmentRemote, cross-functional teams, management levelRemote, project teams, coordination role

The Remote Operations Manager focuses on overseeing overall operations and team management, requiring strategic and leadership skills. In contrast, the Remote Project Coordinator supports project execution, emphasizing organization and task coordination. Both roles often require project management certifications and operate in remote, team-based environments, but their scope and responsibilities differ significantly.

How to make $80,000 a year working from home?

A Remote Operations Manager can earn $80,000 or more annually by gaining relevant experience, developing strong leadership and organizational skills, and obtaining certifications such as PMP or Six Sigma. Success also depends on the industry, company size, and the ability to manage remote teams effectively, often requiring proficiency with collaboration tools and remote management strategies.

Can an operations manager be remote?

Yes, many operations managers work remotely, especially in industries that rely on digital communication and cloud-based tools. Remote operations management requires strong organizational skills, familiarity with collaboration software, and the ability to oversee teams virtually.

What are the key skills and qualifications needed to thrive as a Remote Operations Manager, and why are they important?

To succeed as a Remote Operations Manager, you need strong leadership, project management, and organizational skills, usually supported by a relevant degree and operations experience. Familiarity with remote collaboration tools like Slack, Asana, and Zoom, as well as knowledge of workflow management systems, is essential. Excellent communication, problem-solving abilities, and a high degree of self-motivation help you effectively lead distributed teams. These competencies are critical for ensuring operational efficiency, team alignment, and successful delivery of business objectives in a remote environment.

How do Remote Operations Managers effectively oversee distributed teams and ensure smooth workflow?

Remote Operations Managers typically rely on digital collaboration tools and clear communication protocols to coordinate team activities across different locations. They schedule regular virtual check-ins, set clear expectations, and monitor progress using project management software. Building trust and fostering engagement are crucial, as is being proactive in addressing time zone differences and potential communication barriers. This role often requires adaptability and strong problem-solving skills to maintain team cohesion and operational efficiency in a remote environment.
More about Remote Operations Manager jobs
What are popular job titles related to Remote Operations Manager jobs in Kalamazoo, MI? For Remote Operations Manager jobs in Kalamazoo, MI, the most frequently searched job titles are:
What job categories do people searching Remote Operations Manager jobs in Kalamazoo, MI look for? The top searched job categories for Remote Operations Manager jobs in Kalamazoo, MI are:
What cities near Kalamazoo, MI are hiring for Remote Operations Manager jobs? Cities near Kalamazoo, MI with the most Remote Operations Manager job openings:
Remote Operations Manager jobs near you
Infographic showing various Remote Operations Manager job openings in Kalamazoo, MI as of July 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $59,865 per year, or $28.8 per hour.

Sales Operations Manager

Hastings Mutual Insurance Company

Hastings, MI • On-site, Remote

Full-time

Retirement, PTO

Re-posted 16 days ago

Job description

Lead the systems, analytics, and operational strategies that power future sales growth.

Hastings Insurance is seeking a Sales Operations Manager to help strengthen and modernize the operational foundation of our Property & Casualty sales organization. This highly visible role leads the reporting, analytics, systems, processes, and operational strategies that support our distribution network and future growth initiatives.

Partnering closely with Sales Leadership, Finance, IT, and other business leaders, you'll identify opportunities to improve efficiency, enhance decision-making, strengthen data capabilities, and support innovation across the sales organization. You'll play a key role in shaping how Hastings leverages data, technology, and operational best practices to support agency relationships, business growth, and long-term success.

This role is ideal for a leader who enjoys solving complex operational challenges, improving business processes, leveraging technology, and turning data into actionable insights that drive results. 

 Location & Schedule:
  • This is a full-time position working Monday through Friday, 8:00 a.m. to 4:30 p.m.
  • The role may be performed onsite at our Hastings, Michigan headquarters or in a hybrid arrangement. We may also consider remote candidates who reside in one of our operating states: Michigan, Ohio, Indiana, Illinois, or Wisconsin.
  • Candidates working remotely should expect periodic travel to Hastings throughout the year for meetings, collaboration, and business needs.
What You’ll Do:
  • Partner with Sales Leadership to identify opportunities to improve systems, reporting, operational processes, and overall sales effectiveness.
  • Lead the development and delivery of executive-level dashboards, analytics, and performance reporting that support strategic decision-making.
  • Serve as the primary business owner for CRM platform optimization, workflow improvements, automation initiatives, and user adoption.
  • Shape future data and analytics capabilities that support growth, forecasting, operational efficiency, and informed decision-making.
  • Lead sales performance reporting, including weekly, monthly, quarterly, and annual production summaries, with insights into trends, pipeline activity, retention, hit ratios, and profitability.
  • Ensure consistency in metric definitions and maintain strong data integrity across sales reporting tools and systems.
  • Monitor and analyze the sales department budget, including variance tracking, forecasting, and business performance analysis in partnership with Finance.
  • Provide leadership with actionable recommendations based on internal data, operational insights, and market intelligence.
  • Lead agency data management efforts, including data oversight, cleansing, normalization, and long-term data strategy development.
  • Prepare sales and agency data to support future analytics, automation, and predictive modeling initiatives.
  • Supervise and develop a small team supporting sales operations activities and administrative functions.
  • Oversee operational workflows related to agency data updates, documentation, and contract processing.
  • Promote a culture of accuracy, efficiency, accountability, and continuous improvement.
  • Draft, manage, and maintain agency contracts, licensing records, appointments, compensation structures, and related agreements.
  • Serve as the primary contact for contract-related inquiries and ensure compliance with corporate and regulatory requirements.
  • Maintain accurate and complete documentation of agency relationships and contractual obligations.
  • Conduct market research related to commissions, incentives, agency support models, and competitive positioning.
  • Monitor market trends affecting agency relationships, distribution strategies, retention, and sales performance.
  • Plan and coordinate sales events, agency meetings, advisory councils, and related communications.
  • Collaborate with Training, IT, Data, Finance, and Sales Leadership teams to align systems, reporting, and operational initiatives.
  • Support training and change management efforts related to systems, reporting tools, and operational processes.
  • Participate in continuous improvement initiatives that strengthen sales operations and organizational effectiveness.
Additional Role Highlights:
  • Lead and develop a small team supporting sales operations and administration.
  • Play a central role in shaping future analytics, reporting, and operational capabilities.
  • Partner directly with Sales Leadership and other senior stakeholders on strategic initiatives.
  • Influence agency strategy, compensation models, operational efficiency, and business performance.
  • Blend analytical, operational, technology, and leadership responsibilities in a highly visible role.
  • Help modernize the systems, processes, and tools that support Hastings' sales organization.
 What You’ll Bring:
  • Bachelor's degree in Business, Marketing, Finance, Data Analytics, or a related field.
  • Five or more years of experience in Property & Casualty insurance, sales operations, distribution operations, business operations, or a related field.
  • Experience leading or supervising operational, analytical, or administrative teams.
  • Experience managing CRM platforms such as Salesforce, Microsoft Dynamics, or similar systems.
  • Strong analytical skills with experience developing reports, dashboards, scorecards, and performance metrics.
  • Experience supporting business process improvement, operational efficiency initiatives, or systems optimization efforts.
  • Experience managing agency contracts, compensation structures, licensing processes, or agency relationships preferred.
  • Advanced Excel skills and experience with Power BI, Tableau, or similar business intelligence tools preferred.
  • Strong understanding of insurance distribution models, agency management, and sales performance metrics.
  • Ability to translate complex data into actionable business insights and recommendations.
  • Excellent communication skills with the ability to influence and collaborate across multiple functions and leadership levels.
  • Strong organization, project management, and problem-solving skills.
  • Adaptability, curiosity, and a continuous improvement mindset.
About Hastings Insurance:

For more than 135 years, Hastings Insurance has helped individuals, families, and businesses protect what matters most. As a trusted partner to independent agents and policyholders, we've earned a reputation for financial strength, exceptional service, and long-term stability, including an A (Excellent) financial strength rating from A.M. Best.

While we're proud of our history, we're equally focused on the future. We're investing in technology, strengthening partnerships with independent agents, and continuously evolving our products and services to meet the changing needs of our customers.

Just as importantly, we're investing in our people. Employees enjoy a collaborative, down-to-earth culture where initiative is valued, growth is encouraged, and good work is recognized. We offer competitive pay and benefits, including a 401(k) with company matching contributions, generous paid time off, tuition and professional development assistance, and company performance-based incentive compensation opportunities.

Our Organizational Commitment:

At Hastings Insurance, we believe our people are our greatest strength. We foster a workplace where employees are treated with respect, supported in their growth, and empowered to contribute. We know that diverse perspectives lead to stronger collaboration, better decisions, and better outcomes for our customers and communities.

We are proud to be an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any legally protected characteristic.

If you require a reasonable accommodation during the application or interview process, please contact our Talent Acquisition team at 800-442-8277.

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