Client Operations Manager Jobs in Bridgeport, CT

PartnerRe is a leading, privately owned, multi-line global reinsurer with a reputation of financial stability and strength, and a commitment to rebuilding businesses and communities after risk events around the world.

Our mission is to continue to be a financially stable and predictable business partner, supporting our clients with solutions tailored to their needs, delivering superior returns to our owner, providing rewarding opportunities for our people and making a positive contribution to society. To achieve this, we live by our values of Integrity, Performance, Collaboration, Straightforward Communication and Respect and Care.

Core to The PartnerRe Experience is our global nature. No matter where you sit in the company, you are part of something bigger. Our teams represent our truly international mindset, forging connections across office locations and all levels of the organization and building a network of mutual success. The result is a day-to-day experience that will allow you to:

Shape your own career

Grow in a supportive environment

Connect with a community of experts

Make an impact

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About the Job

Manage day-to-day operations of PRe's insurance programs including onboarding of new programs, overseeing data quality and reporting, helping to ensure financial reporting accuracy, managing premium collections at the policy/transaction level, and driving evolving internal processes and controls related to program insurance.

• Assist with new opportunity operational due diligence in accordance with PRe's program insurance guidelines
• Onboard new programs operationally with respect to PRE's premium, risk, cash, claims, and policy documentation guidelines for MGAs
• Manage MGA data and document reporting timeliness and quality including all required program specific modifications by underwriting, actuarial, financial, claims, and regulatory reporting
• Ensure error catching reports are continuously monitored, resolved, and refined in a strategic and evolving manner in accordance with the evolving financial controls established for PRe program business
• Work with the broader organization to aid in resolving accounts payables and receivables issues as applicable for all programs

About You

• Working knowledge of insurance financial statements and profit center planning and performance monitoring practices
• Process management and driving improvement experience in direct insurance operations
• Strong analytical capabilities with experience managing and manipulating large data sets
• Working knowledge of Excel, databases, and SQL
• Experience with technology requirements documenting
• Oral and written communication skills including experience aiding in compilation of executive .PPTX presentations
• Must be able to interact and communicate with all levels of our internal organization and our external business partners
• 15+ years' experience in direct insurance operations
• Experience working with program managers
• Client interaction/customer service experience
• Process management experience such as six sigma and/or scrum master, etc. a plus
• Bachelor's degree in a relevant major

PartnerRe provides a working environment in which diversity is valued, where all employees feel welcome, respected, and empowered to perform at their best.  We invite you to learn more about D&I at PartnerRe.

Thank you,

PartnerRe Hiring Team