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Client Operations Manager Jobs in Anoka, MN (NOW HIRING)

Firstnational

Sr. Manager, Operations

Minneapolis, MN · On-site

The Operations Manager is responsible for the day-to-day management and execution of Northland ... This role ensures accuracy, efficiency, and compliance in client and trade processing, while ...

Firstnational

Sr. Manager, Operations

Minneapolis, MN · On-site

The Operations Manager is responsible for the day-to-day management and execution of Northland ... This role ensures accuracy, efficiency, and compliance in client and trade processing, while ...

Grant-Shannon

Be Seen First

Client Relations & Operations

Minneapolis, MN · On-site

$60K - $75K/yr

... Client Relations and Operations candidate to join their team. Their objective is to preserve and ... Provide administrative support for portfolio managers including phone call coverage and arranging ...

New

Thomson Reuters

Operational Readiness Manager

Eagan, MN · On-site

This is a backend systems, process, and integration-focused role residing in Revenue Operations. This is not a sales enablement, training, or client-facing account management position. #LI-JK3 This ...

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Client Operations Manager information

See Anoka, MN salary details

$45.4K

$126.1K

$138.2K

How much do client operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client operations manager in Anoka, MN is $126,109.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,600.00 and $136,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are popular job titles related to Client Operations Manager jobs in Anoka, MN?

For Client Operations Manager jobs in Anoka, MN, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Anoka, MN look for?

The top searched job categories for Client Operations Manager jobs in Anoka, MN are:

What cities near Anoka, MN are hiring for Client Operations Manager jobs?

Cities near Anoka, MN with the most Client Operations Manager job openings:

Client Operations Manager jobs near you

Operations Manager, Claims

ECMC Group, Inc.

Minneapolis, MN • On-site

$80K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

ECMC Group is a nonprofit corporation focused on helping students succeed. Headquartered in Minneapolis, ECMC Group and its family of companies provide financial tools and services, as well as funding for innovative programs to help students achieve their academic and professional goals.
Job Summary
The Manager of Claims provides leadership and oversight of the department functions including timely and accurate adjudication and payment of claims, responding to servicer and third-party guarantor service client inquiries and performing quarterly servicing audits on claims paid. In addition, this leader is responsible for coaching, providing work direction to employees, managing performance and ensuring timely, accurate processing and adherence to procedures, policies and federal regulations. This role includes a significant level of technical involvement and oversight of complex electronic files and system processes.
Essential Duties and Responsibilities
  • Provides support and guidance to employees including claim review, resolution and policy interpretation.
  • Monitors workflow between the Claims department and other internal/external partners to ensure seamless process flows.
  • Creates and monitors performance metrics; assesses training needs and oversees training development and delivery.
  • Ensures completion of all regulatory reporting and tracking.
  • Streamlines and updates department processes, increases efficiencies, maintains compliance and improves claim processing and payments; implements and drives those enhancements through team engagement.
  • Maintains strong knowledge of industry regulations and program changes, as well as other external changes that impact operational processes, customer needs and compliance requirements.
  • Manages and ensures completion of special projects, including intake, workplan and follow through to completion.
  • Hires, trains and manages department staff to include coaching, conducting performance management reviews and addressing issues and concerns.
  • Provides support to audits and program reviews with internal and external entities.
  • Interacts as an essential member of project teams for loan conversions, system upgrades and infrastructure changes.
  • Performs other duties and responsibilities as assigned.

Required Qualifications
  • High School diploma or GED
  • 3+ years of supervisory/leadership experience
  • 5+ years of experience managing an operational or processing function
  • Prior customer service experience relevant to the role

Preferred Qualifications
  • Post-secondary degree
  • Prior experience working in the student loan or financial services industry
  • Claims management experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The pay range for this position is $80,000 - 95,000. Actual compensation may vary based on factors such as relevant experience, peer and market benchmarks, and geographic location. Additionally, this position qualifies for an annual incentive of up to 15% of base salary, contingent upon individual and company performance.
This position is classified as hybrid and requires attendance on designated in-office days.
ECMC Group also provides a comprehensive benefits package:
  • Health & wellness benefits: Medical, dental, and vision insurance plan options, with a generous employer subsidy. Company paid life & disability insurance, pre-tax flexible spending accounts and robust wellness programs.
  • Financial benefits: Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential, holiday time off, paid time off accrual starting at 20 days/year and commuter subsidy.
  • Education benefits: Tuition reimbursement up to $10,500/year for approved programs and student loan payment reimbursement up to $4,800/year. Up to $5,250 of qualifying education benefits can be reimbursed pre-tax.

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