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Client Operations Manager Jobs in Colorado (NOW HIRING)

Ballard Spahr LLP

ARC Operations Manager

Boulder, CO

$95K - $115K/yr

Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service. Your Role: As the ARC Operations Manager within the ARC team, you ...

Ballard Spahr LLP

ARC Operations Manager

Denver, CO

$95K - $115K/yr

Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service. Your Role: As the ARC Operations Manager within the ARC team, you ...

Rockstar

Marketing Operations Manager

Denver, CO · On-site +1

Position The client is hiring a Marketing Operations Manager (MOPs) to be the operational backbone of a high-performing marketing engine. They run lean, move fast, and hold their marketing ...

Rockstar

Marketing Operations Manager

Denver, CO

Position The client is hiring a Marketing Operations Manager (MOPs) to be the operational backbone of a high-performing marketing engine. They run lean, move fast, and hold their marketing ...

Swoon Staffing

DAS Systems Performance Engineer

Denver, CO · On-site

$80K - $100K/yr

... managed networks. • Perform pre and post RF benchmark data collection and data analysis. • Interface with client operations teams to ensure networks are accurately built with highest quality ...

Step Forward ABA

Clinic Operations Manager

Broomfield, CO · On-site

$45K - $60K/yr

As the Clinic Operations Manager, you'll play a key role in ensuring our clinics run smoothly so ... Coordinate client therapy appointments and staff schedules to maximize efficiency and meet client ...

SP Plus Corporation

Operations Manager, Valet

Denver, CO · On-site

$80K - $85K/yr

Resolve client requests and concerns efficiently. * Ensure proactive communication with clients ... managing the operation's budget. * Identify all procurement and vendor service needs of the ...

SP+

Operations Manager, Valet

Denver, CO · On-site

$80K - $85K/yr

Resolve client requests and concerns efficiently. * Ensure proactive communication with clients ... managing the operation's budget. * Identify all procurement and vendor service needs of the ...

STEP FORWARD ABA

Clinic Operations Manager

Broomfield, CO · On-site

$45K - $60K/yr

As the Clinic Operations Manager, you'll play a key role in ensuring our clinics run smoothly so ... Coordinate client therapy appointments and staff schedules to maximize efficiency and meet client ...

SP+

Operations Manager, Valet

Denver, CO

$80K - $85K/yr

Resolve client requests and concerns efficiently. * Ensure proactive communication with clients ... managing the operation's budget. * Identify all procurement and vendor service needs of the ...

covenant

SECURITY OPERATIONS MANAGER

Denver, CO

$75K/yr

The Manager frequently interacts within the airport community including, but not limited to the ... client expectations for implementing security operations. * Skills necessary to develop and ...

Covenant

SECURITY OPERATIONS MANAGER

Denver, CO

$75K/yr

The Manager frequently interacts within the airport community including, but not limited to the ... meet and exceed client expectations for implementing security operations. Skills necessary to ...

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Client Operations Manager information

See Colorado salary details

$46.8K

$130K

$142.5K

How much do client operations manager jobs pay per year?

As of May 30, 2026, the average yearly pay for client operations manager in Colorado is $130,049.00, according to ZipRecruiter salary data. Most workers in this role earn between $140,900.00 and $140,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What does a Client Operations Manager do?

A Client Operations Manager oversees the day-to-day operations that impact client relationships and satisfaction. They act as a liaison between clients and internal teams, ensuring services are delivered efficiently and client expectations are met. Their responsibilities often include managing client onboarding, coordinating project delivery, resolving issues, and improving processes to enhance client experiences. This role requires strong organizational, communication, and problem-solving skills to ensure successful and lasting client partnerships.
What are the most commonly searched types of Client Operations jobs in Colorado? The most popular types of Client Operations jobs in Colorado are:
What are popular job titles related to Client Operations Manager jobs in Colorado? For Client Operations Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Colorado look for? The top searched job categories for Client Operations Manager jobs in Colorado are:
What cities in Colorado are hiring for Client Operations Manager jobs? Cities in Colorado with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Colorado as of May 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 69% In-person, and 31% Remote job distribution, with an average salary of $130,049 per year, or $62.5 per hour.

Branch Operations Manager

CrossCountry Mortgage

Greenwood Village, CO • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago

CrossCountry Mortgage rating

7.1

Company rating: 7.1 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Operations Manager is responsible for designing, scaling, and leading the operational infrastructure that supports consistent, predictable, and high-quality loan delivery from initial contact through post-closing client support. This role begins as a working manager, gaining a comprehensive understanding of each stage of the file flow and identifying opportunities for improvement. This role transitions into leading the teams responsible for key operational functions, including pre-approval, loan partners, customer experience, documentation, and process optimization. The Operations Manager drives operational innovation by improving cross-functional collaboration, elevating team performance, and ensuring a consistently exceptional client experience.
Job Responsibilities:
  • Coordinate with the Marketing division to ensure all leads from multiple sources are captured in a centralized system.
  • Scale and optimize the CRM to support high-volume, multi-market, multi-channel lead workflows with consistent, high-touch partner communication.
  • Build and maintain automated lead-nurturing workflows that ensure timely, accurate follow-up and support a pipeline of 400+ monthly leads.
  • Ensure pre-approval capacity scales ahead of sales volume through workload planning and process optimization.
  • Create standard file reviews, documentation workflows, and TBD approval protocols.
  • Reduce turnaround time to under 48 hours.
  • Improve file readiness and clean hand-off standards.
  • Manage pipeline flow, milestones, contract due dates, and proactive communication.
  • Protect file quality, deadline integrity, and client trust.
  • Develop a processing workflow that scales effectively at 100, 300, and 800 files per year.
  • Oversee survey processes, client gifting touchpoints, follow-up timing, and annual review workflows.
  • Maintain a five-star rating of 90% or higher across all channels.
  • Build a repeatable, automated retention process to replace reactive follow-up.
  • Implement standard operating procedures (SOPs), checklists, and training tools.
  • Partner with the Project Manager to lead operational improvement initiatives.
  • Support scalability for a multi-LO, multi-market, multi-channel team.
  • Manage staffing plans and capacity forecasting as loan volume scales.
  • Train new team members using documented systems and processes.
  • Establish role clarity, accountability metrics, and performance standards.

Qualifications and Skills:
  • 5+ years of experience in mortgage operations (e.g., Loan Partner, Processor, Operations Lead, or comparable roles).
  • Experience structuring, managing, and delivering mortgage loans.
  • Experience coordinating workflows across pre-approval, processing, and contract-to-close pipelines.
  • Commitment to building systems, resolving operational breakdowns, and supporting team development.
  • Excellent communication and leadership skills.
  • Excellent systems-thinking and process-design skills, demonstrated through building scalable, repeatable workflows.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org

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