Client Operations Manager Jobs in Colorado (NOW HIRING)

Job Title: Security Operations Manager
Location: Fort Collins, CO
Compensation: $58,000 - 63,000 Annually
Schedule: Full Time, 40 hours per week
Application Deadline: Open until filled
About Precision Security Team:
Founded in 2018, Precision Security Team (PST) is a veteran-owned and operated contract security provider serving Northern Colorado and surrounding regions. We protect critical infrastructure, social service programs, schools, and events, and take pride in delivering high-quality, community-centered security solutions.
As a trusted security partner, PST officers represent our clients with professionalism and dedication, working in diverse environments that support both safety and client mission goals.
Why Join Us
• Mission-driven company protecting schools, businesses, and community programs
• Supportive, veteran-led leadership committed to service and growth
• Paid training including CPR, de-escalation, and defensive skills
• Health benefits for employees working 30+ hours per week
• Consistent scheduling with opportunities to pick up extra shifts
• Benefits including medical, dental, and vision insurance, paid sick leave, FAMLI participation, and Roth IRA option
About the Role:
We are hiring an Operations Manager to join our growing team. The Operations Manager oversees security operations across multiple client locations, ensuring the safety and security of personnel, property, and assets. This role is responsible for leading and coordinating security teams, developing and implementing effective security strategies, and responding to security incidents and risks.
The Operations Manager supports efficient daily operations, promotes teamwork and accountability, and coordinates with internal departments to meet client and company expectations.
Key Responsibilities:
• Lead Security Operations: Manage the day-to-day operations of assigned security teams, ensuring compliance with security policies, procedures, and regulations
• Schedule Management: Organize and oversee staff scheduling and workflow to ensure adequate coverage for all assigned contracts
• Operational Coverage: Provide operational support by covering vacant shifts when necessary, including overnight, weekend, and holiday coverage as needed
• Administrative Oversight: Review schedules, timesheets, staffing records, and operational documentation to ensure accuracy, compliance, and timely payroll processing
• Team Leadership: Provide leadership, guidance, and support to security personnel, fostering a professional, accountable, and well-prepared team
• SOP Development: Develop, implement, and maintain standard operating procedures (SOPs) for assigned contracts in alignment with PST guidelines and best practices
• Recruitment and Training: Participate in the recruitment, selection, onboarding, and training of security personnel, emphasizing ongoing professional development and compliance
• Client Relations: Establish and maintain positive relationships with clients and security staff, serving as a primary point of contact for operational and security-related matters
• Proactive Safety Measures: Promote a safe and secure environment for staff and visitors by conducting risk assessments and implementing preventive measures
• Facility Inspections: Conduct regular walkthroughs, site inspections, and employee spot checks at assigned contracts to ensure compliance with company standards, identify security concerns, and address operational issues
• Liaison Role: Serve as a liaison between PST, clients, and onsite personnel to facilitate clear communication and efficient information sharing
• Incident Response and Management: Oversee the response, documentation, and reporting of security incidents, coordinating with internal stakeholders and law enforcement when necessary
Who You Are:
• A strong leader and communicator who can effectively manage teams, build accountability, and maintain positive client relationships
• Calm under pressure with the ability to make sound decisions and resolve conflicts in fast-paced or high-stress situations
• Knowledgeable in security operations, risk assessment practices, and incident response procedures
• Experienced in supervising, training, and developing employees to maintain high performance and professionalism
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities, schedules, and operational needs
• Committed to delivering excellent customer service and maintaining a professional presence with clients, employees, and the public
• Comfortable using computers and security-related software systems for scheduling, reporting, and operational management
Note: We provide security coverage around the clock, every day of the year. Team flexibility is key, and consistent, dependable attendance is required under our attendance policy.
Preferred Qualifications:
• Associate's degree in criminal justice, security management, or related field
• Previous military or law enforcement experience
• Project/program management experience in the safety/security field
• 5-7 years of security-related experience required
Education and Experience:
• High school diploma or equivalent required
• Experience supervising and developing employees required
• High attention to detail and ability to manage resources and timelines while maintaining clear, consistent communication with all stakeholders
• Proficient in the use of a computer and various software programs related to security operations
Required Qualifications:
• 21 years of age or older
• Possess a valid driver's license
• Ability to pass background check, drug screen, and MVR
• Ability to obtain a security guard license
• Ability to successfully complete company-approved firearms qualification requirements
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer
• Ability to use/maintain/operate issued firearm
• Ability to stand for up to eight hours at a time
• Must pass company basic hand-to-hand course
• Ability to walk up and down stairs frequently throughout your shift
• Ability to lift at least 50 pounds unassisted
• Ability to wear a gear belt and ballistic uniform carrier for the entire duration of your assigned shift
• Must be able to traverse the entire facility
Other Duties:
Duties, responsibilities and activities may change at any time with or without notice.
Our Values:
• Integrity: In all we do, at every level
• Commitment: To our team, our clients, and our community
• Discipline: Through preparation, consistency, and reliability
Equal Opportunity Employer:
PST welcomes all qualified applicants. We are proud to be an Equal Opportunity Employer and provide reasonable accommodation upon request.
If you're looking for meaningful, mission-driven work in security with a focus on community impact, apply today!