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Client Operations Manager Jobs in Arkansas (NOW HIRING)

Acosta

Senior Client Operations Manager

Rogers, AR · On-site

$61K - $75K/yr

The Senior Client Operations Manager plays a critical leadership role in driving the successful planning, execution, and delivery of large-scale or complex client projects. This position serves as a ...

Acosta

Senior Client Operations Manager

Rogers, AR · Remote

The Senior Client Operations Manager plays a critical leadership role in driving the successful planning, execution, and delivery of large-scale or complex client projects. This position serves as a ...

CSA Global LLC

Operations Manager

Fort Smith, AR · On-site

Client Solution Architects (CSA) is currently seeking an Operations Manager to support our program at Fort Chaffee, AR. For nearly 50 years, CSA has delivered integrated technology and operational ...

CSA Global LLC

Operations Manager

Fort Smith, AR · On-site

Description Client Solution Architects (CSA) is currently seeking an Operations Manager to support our program at Fort Chaffee, AR. For nearly 50 years, CSA has delivered integrated technology and ...

FACE FOUNDRIÉ

Operations Manager

Rogers, AR · On-site

Operations: * Demonstrates high standards in customer service ... Meets financial metrics including: service revenue, average ticket, client count, rebooking, retail ...

FACE FOUNDRIÉ

Operations Manager

Rogers, AR · On-site

Operations: * Demonstrates high standards in customer service ... Meets financial metrics including: service revenue, average ticket, client count, rebooking, retail ...

Acosta

Operations Coordinator

Rogers, AR · On-site

The Operations Coordinator supports the Client Operations Manager and/or the Client Engagement Manager by setting up and maintaining client projects from initial build through closeout. This role ...

Acosta

Operations Coordinator

Rogers, AR · On-site

$21 - $22/hr

The Operations Coordinator supports the Client Operations Manager and/or the Client Engagement Manager by setting up and maintaining client projects from initial build through closeout. This role ...

Compass Group

Event Operations Manager

Bentonville, AR · On-site

$55K - $60K/yr

We curate company and partner resources to bring our client's vision to life. We seek to cultivate ... From post-contract planning through final event execution, the Event Operations Manager ensures ...

Compass Group

Event Operations Manager

Bentonville, AR

$55K - $60K/yr

We curate company and partner resources to bring our client's vision to life. We seek to cultivate ... From post-contract planning through final event execution, the Event Operations Manager ensures ...

Compass Group

Event Operations Manager

Bentonville, AR

$55K - $60K/yr

We curate company and partner resources to bring our client's vision to life. We seek to cultivate ... From post-contract planning through final event execution, the Event Operations Manager ensures ...

FlexTek

Operations Manager- Magnolia

Stamps, AR · On-site

$162K/yr

Operations Manager Stamps, Ark ABOUT THE COMPANY Our client is a publicly traded, global energy services and solutions company with operations on six continents. Their portfolio spans energy services ...

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Client Operations Manager information

See Arkansas salary details

$36.8K

$102.3K

$112K

How much do client operations manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for client operations manager in Arkansas is $102,269.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,800.00 and $110,800.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Arkansas? For Client Operations Manager jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Arkansas look for? The top searched job categories for Client Operations Manager jobs in Arkansas are:
What cities in Arkansas are hiring for Client Operations Manager jobs? Cities in Arkansas with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Arkansas as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $102,269 per year, or $49.2 per hour.

Senior Client Operations Manager

Acosta

Rogers, AR • On-site

$61K - $75K/yr

Full-time

Posted 15 days ago

Acosta rating

6.3

Company rating: 6.3 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

35th of 50 rated marketing agency

Job description


The Senior Client Operations Manager plays a critical leadership role in driving the successful planning, execution, and delivery of large-scale or complex client projects. This position serves as a key point of communication between internal stakeholders and clients for project-related discussions, ensuring work is completed accurately, efficiently, and in alignment with client expectations. The Senior Client Operations Manager provides operational guidance to Client Operations Managers and Coordinators, acts as a subject matter expert for key systems and processes, and leads special projects that support quality execution, process improvement, and client satisfaction.
Responsibilities
  • Lead end-to-end planning and execution for large or complex client projects, ensuring project objectives are translated into clear deliverables and quality outcomes.
  • Partner with Directors, Client Engagement Managers, internal teams, and clients to understand project goals, define requirements, and support successful execution.
  • Compile and validate project materials, including store lists, target lists, product lists, billing codes, fulfillment identification numbers, and project information documents.
  • Create and load projects in Axis according to established rules, guidelines, timelines, and quality standards.
  • Train and support Field Support agents and internal stakeholders on project requirements, processes, and execution expectations.
  • Monitor field execution, identify risks or gaps, and take proactive action to ensure work is completed accurately, on time, and in alignment with project specifications.
  • Pull and analyze reporting from Axis, SSRS, and related systems to develop insights, recommendations, and performance updates for stakeholders.
  • Ensure accurate and timely client invoicing by validating project billing details, resolving discrepancies, and partnering with appropriate internal teams.
  • Provide day-to-day direction, coaching, and oversight to Client Operations Managers and Coordinators to support project delivery and team effectiveness.
  • Serve as a subject matter expert for critical operational processes and tools, including Axis rules and guidelines, Project Based Billing, Billing Portal, Fulfillment, DCSMs, and related workflows.
  • Lead special projects and continuous improvement initiatives, including execution analysis, scorecard reviews, compliance training, field communications, and Project Review Board support.

Qualifications
  • Proven success in client operations, retail operations, project management, or a related operational leadership role.
  • Strong ability to manage large, complex projects with multiple stakeholders, competing priorities, and tight deadlines.
  • Excellent verbal and written communication skills, with the ability to clearly convey project updates, expectations, risks, and recommendations.
  • Demonstrated ability to build effective working relationships across all levels of the organization and collaborate with clients, field teams, and internal partners.
  • Strong analytical, problem-solving, and decision-making skills with sound judgment and attention to detail.
  • Consultative and collaborative leadership style with the ability to coach, guide, and influence others without direct authority.
  • Ability to interpret reporting, identify trends, and recommend action steps that improve execution, quality, and client outcomes.

Performance Metrics
  • Scorecard metrics for project loading, QA and invoicing.

Education: Four-year college degree in a related discipline strongly preferred.
Experience: Previous experience in Client Operations, Retail Operations, Project Management, or a similar role required. Prior experience supervising or providing direction to associates strongly preferred.
Specific Skills: Proficiency in Microsoft Office applications required, including intermediate to advanced Excel skills. Experience using Axis, SSRS, billing systems, fulfillment tools, or related operational platforms preferred.
Supervisory Responsibilities: Provides indirect supervision, direction, and support to Client Operations Managers and Client Operations Coordinators.
Travel Requirements: Approximately 10% to 20% domestic travel may be required.
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About Us
Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it's not just about what we do - it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
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What Acosta employees say

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Hours and flexibility

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About Acosta

Sourced by ZipRecruiter

We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.

Industry

Marketing and retail

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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