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Client Manager Jobs in Fishers, IN (NOW HIRING)

FlexTG

Manager Client Account Management

Indianapolis, IN · Hybrid

$85K - $95K/yr

Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a FlexTG office are expected to work a hybrid schedule and be in the ...

FlexTG

Manager Client Account Management

Indianapolis, IN · Hybrid

$85K - $95K/yr

Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a FlexTG office are expected to work a hybrid schedule and be in the ...

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All JobsClient JobsClient Manager JobsClient Manager Jobs in Fishers, IN

Client Manager information

See Fishers, IN salary details

$30.9K

$61.9K

$100.2K

How much do client manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client manager in Fishers, IN is $61,872.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $73,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

How to become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications or training can also enhance job prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.
More about Client Manager jobs
What are the most commonly searched types of Client jobs in Fishers, IN? The most popular types of Client jobs in Fishers, IN are:
What cities near Fishers, IN are hiring for Client Manager jobs? Cities near Fishers, IN with the most Client Manager job openings:
Client Manager jobs near you
Infographic showing various Client Manager job openings in Fishers, IN as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $61,872 per year, or $29.7 per hour.

Account Manager, Employee Benefits

Unison Risk Advisors

Indianapolis, IN • On-site

Full-time

Posted 23 days ago

Job description

JOIN THE GIBSON TEAM AND FIND YOUR EDGE!

As a majority employee-owned organization, we are committed to creating world-class service experiences for our customers through our high-performance client service teams. We’re passionate about our employee owners, which is why we utilize best practices; provide access to high quality training, tools, and resources; and curate experiences that help them find and own their edge.

Our Core Values are lived in our business and our culture is fueled by them.

  • Create a Great Experience
  • Do the Right Thing
  • Play for Each Other
  • Pursue Growth
  • Own Your Future

SUMMARY

The Account Manager provides ongoing support and service to employee benefits clients in conjunction with Client Managers. The Account Manager assists with existing clients and new business prospects by performing a variety of tasks. This role is primarily an internally focused position, with some level of client contact. The Account Manager typically handles $900,000 in revenue.

In this role, you will contribute to the team by:

  • Providing the Gibson client experience to existing accounts and potential clients by:
    • Promptly handling client requests, questions, and policy changes, in a professional manner
    • Documenting all client activity and correspondence into agency management tools and software systems
  • Managing the day-to-day client activity through:
    • Developing and retaining solid partnerships with clients’, HR managers and other client support staff
    • Managing service/billing/claims/enrollment issues with clients
    • Handling carrier or administrative issues as part of a client service team for client accounts
    • Researching and resolving issues for clients in a timely manner
    • Planning, prioritizing, and completing day-to-day workload, considering new business, renewal business and day-to-day service responsibilities for the clients’ accounts assigned in a timely manner ensuring internal/external deadlines are met
    • Attending internal renewal meetings
  • Managing implementation of new lines of coverage and carrier changes with Client Manager
  • Preparing employee communications material such as:
    • Benefit Guides, brochures, flyers and payroll stuffers
  • Proofing booklets and contracts for accuracy and resolving any inaccuracies
  • Requesting Schedule A’s for clients’ IRS Form 5500 filings and facilitating signature ready Form 5500s
  • Assisting clients on where to obtain required notices, such as Medicare Part D Notice requirements
  • Maintaining data integrity in the agency management system
  • Working with Service Support Specialist to set up HR managers and support staff with Gibson tools
  • Informing Client Managers of escalated service issues
  • Managing ResourcePro utilization
  • Acting as a backup to team personnel as needed
  • Maintaining confidential information
  • Performs other duties and special projects as assigned

You might be a great fit for this role if you:

  • Love marking tasks off a to-do list
  • Excel at prioritizing competing demands and adapting quickly to internal and external requests
  • Are driven to meet deadlines
  • Have strong problem solving and critical thinking skills to resolve client issues
  • Have a knack for thorough documentation
  • Thrive in a fast-paced, team environment to meet client needs
  • Love delivering a great client experience
  • Naturally ask clarifying questions to dig to the root of the issue
  • Exhibit patience, determination, and persistence in troubleshooting client issues
  • Have strong communication skills
  • Enjoy communicating internally & with clients via phone, email, and Zoom

Required:

  • Must have 2+ years of experience in a similar role within the insurance, risk management, or financial services industry
  • Life & Health license (or the ability to obtain the license within 3 months of employment)

About Gibson:

We exist to pursue the best interests of our clients. And we do it together, sharing what we learn from client to client, moment to moment, and digging deeper to see things others can’t – or don’t bother to. That’s how we get to the proactive side of insurance, where our clients really gain their edge.

Here are some noteworthy facts about Gibson:

  • Founded in 1933
  • Majority Employee-Owned
  • Business Insurance Top 100 U.S. Broker
  • Designated as one of the Best Places to Work
  • Locations in South Bend, IN, Fort Wayne, IN, Indianapolis, IN, Chicago, IL, Kalamazoo, MI, Phoenix, AZ, Tucson, AZ, Salt Lake City, UT
  • A member of the Unison Risk Advisors platform of companies
  • Comprehensive benefit offering available to choose from
Employment Type: FULL_TIME

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