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Client Liaison Jobs in Alabama (NOW HIRING)

Serves as a liaison with a company's clients to develop relationships and ensure the client needs are met. Responsible for existing and new clients/services, data analyzation and detailed reporting ...

New

Serve as client liaison, including initiating and participating in meetings and conferences, having the authority to speak for the company. * Supervise personnel assigned to the project team. Direct ...

Serve as client liaison, including initiating and participating in meetings and conferences, having the authority to speak for the company. * Supervise personnel assigned to the project team. Direct ...

Serve as client liaison, including initiating and participating in meetings and conferences, having the authority to speak for the company. * Supervise personnel assigned to the project team. Direct ...

Project Architect

Huntsville, AL · On-site

$82K - $110K/yr

Serve as primary client liaison to bring the schedule, budgets, and scope of work to completion and to the client's satisfaction. * Actively manage client budgets, schedules, and programs, project ...

Project Architect

Huntsville, AL · On-site

$82K - $110K/yr

Serve as primary client liaison to bring the schedule, budgets, and scope of work to completion and to the client's satisfaction. * Actively manage client budgets, schedules, and programs, project ...

Serve as the primary client liaison, building trusted relationships and providing regular updates on project status, risks, and opportunities * Lead project teams including architects, engineers ...

$78K - $104K/yr

Serve as the primary client liaison to ensure the schedule, budgets, and scope of work are completed. * Advocate for teamwork, superior client service, and design excellence, and encourages team ...

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Showing results 21-40

Client Liaison information

See Alabama salary details

$10

$23

$46

How much do client liaison jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for client liaison in Alabama is $23.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $25.29 per hour, depending on experience, location, and employer.

What is a client liaison?

Client liaisons are professionals who act as the main point of contact between a company and its clients. They ensure effective communication, address client needs or concerns, and help facilitate solutions to any issues that arise. Their responsibilities often include managing client accounts, coordinating with internal teams, and maintaining strong client relationships to foster satisfaction and loyalty. Client liaisons play a crucial role in ensuring that clients receive excellent service and that their expectations are met or exceeded.

How does a client liaison typically collaborate with other departments to address client needs?

A Client Liaison often acts as a bridge between clients and internal teams such as sales, customer support, and product development. They regularly communicate client feedback, coordinate project updates, and ensure any client concerns are addressed promptly by the appropriate department. This cross-functional collaboration helps streamline processes, resolve issues efficiently, and enhance the overall client experience. As a result, strong interpersonal skills and the ability to manage multiple stakeholders are essential in this role.

What are the key skills and qualifications needed to thrive as a client liaison, and why are they important?

To thrive as a Client Liaison, you need excellent communication skills, a customer service mindset, and a background in business or a related field, often supported by a bachelor’s degree. Familiarity with CRM software, project management tools, and proficiency in Microsoft Office are typically important. Strong interpersonal skills, problem-solving abilities, and attention to detail help someone excel in building relationships and resolving client concerns. These skills are essential for ensuring client satisfaction and maintaining long-term business relationships.

What is the difference between Client Liaison vs Customer Service Representative?

AspectClient LiaisonCustomer Service Representative
Required CredentialsCommunication skills, industry-specific knowledge, sometimes a degree or certification in business or communicationHigh school diploma or equivalent, strong communication skills
Work EnvironmentOffice settings, client meetings, project coordinationCall centers, retail, online support
Employer & Industry UsageUsed across industries like finance, real estate, consultingCommon in retail, hospitality, tech support
Search & Comparison IntentUnderstanding client relationship roles, professional communicationCustomer support, issue resolution

While both roles involve communication and client interaction, a Client Liaison typically manages ongoing relationships and project coordination with clients, often requiring industry knowledge and professional skills. A Customer Service Representative primarily handles customer inquiries and support, often in a more transactional setting. The roles differ mainly in scope, complexity, and work environment, but both are essential for maintaining client and customer satisfaction.

How much do client liaisons make?

Client liaisons typically earn a median annual salary of around $45,000 to $60,000, depending on experience, industry, and location. Salaries can vary based on the complexity of client interactions and the level of responsibility involved.
Infographic showing various Client Liaison job openings in Alabama as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 63% Physical, 3% Hybrid, and 34% Remote job distribution, with an average salary of $48,327 per year, or $23.2 per hour.

Client Relations Manager (On-Site)

Neumo

Birmingham, AL • On-site

$75 - $105/hr

Other

Posted 2 days ago

New


Job description

Client Relations Manager (On-Site)

Full Time Birmingham, AL, Birmingham, AL, US

Job Summary:

Responsible for management and coordination of daily activities of the Neumo Tax Administration Client Relations Department. Serves as a liaison with a company’s clients to develop relationships and ensure the client needs are met. Responsible for existing and new clients/services, data analyzation and detailed reporting, and providing follow-up for Clients and Supervisors.

Duties and Responsibilities:
  • Maintain Client Relations department with emphasis on maintaining current business as well as continuing development of new services.
  • Manage Client Implementation projects and ensures each project is delivered timely and accurately.
  • Manage day-to-day operations, workflow, and personnel of the Client Relations department.
  • Oversee and manage policies and procedures in order to comply with client requirements.
  • Work with Project Management & IT on system enhancements.
  • Review ordinance/act and become familiar with rates and city/county representatives.
  • Monitor client request list daily. Assist in staff research, resolve and record problems.
  • Ensure month end reports are complete and accurate by the 10 th day of the month.
  • Responsible for the transfer of Client funds on designated disbursement days. Develop and improve analytical reports designed to monitor and improve overall client and staff productivity.
  • Update staff on current initiatives and objectives.
  • Coordinate and schedule employee training with outside providers and/or purchase training materials and present internal training to continue employee development.
  • Establish goals and incentive plan for department.
  • Conduct annual employee performance evaluations.
  • Perform other duties as assigned.
Education and Experience:
  • Minimum 10 years in an office environment with heavy inbound/outbound phone experience.
  • Minimum 10 years customer service experience.
  • Minimum 5 years project implementation experience.
Knowledge, Skills and Abilities:
  • Strong interpersonal skills and ability to speak effectively with customers and employees.
  • Ability to proofread correspondence, detect and correct errors, read, and interpret city/county tax ordinances.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Able to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Basic knowledge of accounting/finance principals helpful.
  • Ability to satisfactorily resolve routine situations based on supervisor’s guidance or written or verbal instructions.
  • Must have excellent to intermediate proficiencies in MS Word, Excel, and Outlook. Salesforce and Constant Contact experience a plus.
  • Office setting with a moderate noise level.
  • The employee will work at an individual workstation, using a telephone and computer.
Physical Demands
  • Must be able to remain seated for extended periods.
  • Regular use of a computer and other office machinery, such as printers and copy machines.
  • Occasional movement around the office.
  • Frequent communication via telephone.

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

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