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Client Implementation Project Manager Jobs in Philadelphia, PA

Project Manager

Wilmington, DE · On-site

$63K - $84K/yr

... implementation assistance and/or compliance with regulatory requirements. The Project Manager is responsible for client/project team relations, internal and external team member coordination ...

Support technology/software selection process including vendor evaluation and implementation ... Project management or previous experience with networks, infrastructure, Azure, servers, SAAS ...

As a Project Manager you will be responsible for providing consulting services to an assigned ... Implement project documentation governance that is aligned with company and client requirements.

Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...

Excellent client-facing and internal verbal and written communication skills. * High-caliber ... Project Management Professional (PMP) / Lean Six Sigma certification is a plus. Compensation ...

Reviews deliverables prepared by team before passing to client * Effectively applies our ... Experience managing 3rd party implementation vendors * Experience managing 3rd party support ...

Reviews deliverables prepared by team before passing to client * Effectively applies our ... Experience managing 3rd party implementation vendors * Experience managing 3rd party support ...

... client. • Manages the subcontracting process, which includes holding initial scope review ... and the implementation of Zero Harm in Preconstruction. • Develops plan, complies with, and ...

Prior client relationship management and experience consulting to Senior Mgmt (e.g., project life-cycle, expectations & deliverable, scope creep, etc.) * Minimum of 3 full life cycle implementations ...

Prior client relationship management and experience consulting to Senior Mgmt (e.g., project life-cycle, expectations & deliverable, scope creep, etc.) * Minimum of 3 full life cycle implementations ...

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Client Implementation Project Manager information

See Philadelphia, PA salary details

$41.4K

$113.5K

$188.7K

How much do client implementation project manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for client implementation project manager in Philadelphia, PA is $113,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,700.00 and $142,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Philadelphia, PA? For Client Implementation Project Manager jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Philadelphia, PA look for? The top searched job categories for Client Implementation Project Manager jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Client Implementation Project Manager jobs? Cities near Philadelphia, PA with the most Client Implementation Project Manager job openings:
Project Manager

Project Manager

New Ecology, Inc.

Wilmington, DE • On-site

$63K - $84K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Description:

Job Type: Full-time, Exempt

Location: Wilmington, DE

Hiring Rate: $63,000 - $84,000 per year, dependent on experience and education

Benefits: Generous benefits package

Work Location: Hybrid—three days remote and two days in-office. *This role requires regular on-site client or field visits, including on days scheduled for remote work. Employees may work from home before or after site visits, depending on scheduling and operational needs.


Position Overview:

New Ecology, Inc. seeks candidates for the position of Project Manager to join a growing team of professionals. The Project Manager will be a pivotal cross-functional role in our regional team serving the greater Wilmington, DE and Philadelphia, PA area. The Project Manager will work directly with internal program, engineering, project, and field services teams, as well as with external partners, property owners, and real estate development teams to improve the performance, occupant health and resiliency of existing and new multifamily buildings. The Project Manager position is a technical position requiring continual learning of building science practices/technologies.


Duties and Responsibilities

The Project Manager works on energy efficiency projects for existing buildings from audit through implementation, and for new buildings from pre-design through construction and into operations optimization. A significant portion of this work includes provision of technical assistance to design/development teams around high-performance building envelope and systems approaches and facilitating and documenting compliance with green building certifications, facilitating LIHTC applications, decarbonization audits, implementation assistance and/or compliance with regulatory requirements. The Project Manager is responsible for client/project team relations, internal and external team member coordination, schedules and budgets, technical assistance, quality and delivery of final work products. The Project Manager will be the primary client contact on individual projects and will be responsible for developing and delivering New Ecology’s work product. The Project Manager will work under the supervision and mentorship of a regional Director and will collaborate extensively with other technical and programmatic staff across program, project, and engineering roles focused on serving new and existing multifamily buildings. Specific tasks may include:


Project Technical Duties:

  • leading design meetings to identify and target feasible, cost-effective sustainable design performance strategies;
  • supporting partners with applications for Low Income Housing Tax Credits and incentive programs that fund sustainable building improvements;
  • reviewing technical documents like building plans, specifications, and submittals to ensure that design intent and certification requirements are incorporated and that green and energy efficiency features are buildable;
  • educating team members on and facilitating, documenting, and tracking compliance with high performance/green building rating systems, such as LEED, Passive House, Enterprise Green Communities, and ENERGY STARÒ;
  • performing construction inspections to ensure that projects are built as designed, that program requirements are met, and that problems are identified and resolved to the owner’s satisfaction;
  • working with the engineering team to conduct post-occupancy evaluations of projects to ensure they are performing as intended, and generating case studies;

Project Management and Stakeholder Engagement Duties:

  • fostering and nurturing client relationships
  • representing clients before government agencies in permitting and compliance discussions;
  • technical mentoring and managing of other staff on project work;
  • providing QA/QC oversight and review, with necessary support, of project deliverables produced by others;
  • managing project budgets, internal project team members contributions, milestones, invoicing, and deliverables.
  • attending project meetings and leading discussions on relevant sustainability issues;
  • writing necessary certification and regulatory reports, site reports, and case studies; and
  • representing New Ecology at conferences.

New Ecology seeks to provide all staff continuous learning and teaching opportunities through structured support, guidance, and sharing of knowledge and skills.


Qualifications

New Ecology typically seeks to hire multidisciplinary, lifelong learners who naturally seek deeper understanding of how buildings operate, how finances, markets and regulations affect building ownership, and how this understanding can be used to convince owners and operators to adapt greener practices. The ideal candidate thrives on finding solutions to difficult problems, has the organizational skills necessary to manage multiple projects and the people skills necessary to clearly communicate complex ideas and meet client expectations.


The applicant’s experience and qualifications should include:


Project Management Skills:

  • experience with program and/or project management; Project Management Professional (PMP) certification or the equivalent a plus
  • experience managing multiple projects; including budgets and deliverables;
  • strong client management and stakeholder engagement skills; and
  • excellent communication skills, both oral (presentations) and in writing.

Technical Skills and Knowledge:

  • knowledge of green building and energy efficiency strategies and technologies;
  • significant, demonstrated experience in building science;
  • knowledge, experience, and/or accreditation in one or more relevant green building rating systems, such as Passive House, ENERGY STAR Multifamily New Construction, LEED, Enterprise Green Communities, Living Building Challenge, etc.;
  • knowledge of large multifamily and/or small multifamily and single family buildings/building systems;
  • knowledge of HVAC systems and building codes;
  • technical competence in reading and interpreting specifications and plans;
  • experience in construction management and field inspections;
  • experience interpreting data, financial calculations, and energy models;
  • working knowledge of rebates and incentive programs available to building owners; and
  • LEED AP and/or Phius CPHC certifications are a plus.


Work Location: Position is based in Wilmington, DE and serves initiatives from greater Philadelphia through Washington, D.C. Physical presence at the Wilmington, DE office is required two (2) days per week, with additional regular travel to project sites across the region. Some evening meetings required.


Travel: Candidate will ideally have a valid driver’s license and/or reliable transportation, as routine local and regional travel to meet with clients, partners, and to visit job sites within the region is expected. All staff make occasional overnight trips to professional conferences and to New Ecology’s headquarters in Boston, MA.


Schedule: Full-time (40 hours per week, M-F, 9 am-5 pm)


Compensation: $63,000-$84,000, based on experience.

The full potential range for this Boston, MA based role is $63,000–$105,000, with typical hires within the lower half and strong potential for performance-based growth.

Benefits: Medical, dental, and vision coverage, 403(b) with match, 100% employer-paid life insurance, paid time off, parental leave, and professional development support for training and certifications.


About New Ecology: New Ecology (www.newecology.org) tackles the climate and housing crises by delivering solutions that cut energy use, reduce emissions, and improve health in low-income communities. We preserve affordable housing, support green jobs, and build community wealth.

Headquartered in Boston, MA with offices in Baltimore, MD and Wilmington, DE, New Ecology partners with public, private, and nonprofit organizations to advance sustainable, resilient, and healthy communities.

To Apply: Please complete the online application and submit your resume and a cover letter with a thoughtful explanation of why you would be a good fit for this position.


NEI is an Equal Employment Opportunity Employer.

Requirements: