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Client Implementation Project Manager Jobs in Philadelphia, PA

Vanguard Group

Implementation Manager

Malvern, PA · On-site

Manage staffing, workforce planning, and resource allocation to ensure optimal team performance and ... client meetings, business reviews, and prospect discussions as needed. Implementation & Project ...

New

Vangard, Inc.

Implementation Manager

Malvern, PA

Manage staffing, workforce planning, and resource allocation to ensure optimal team performance and ... client meetings, business reviews, and prospect discussions as needed. Implementation & Project ...

New

Vanguard Group, Inc.

Implementation Manager

Malvern, PA · On-site

Manage staffing, workforce planning, and resource allocation to ensure optimal team performance and ... client meetings, business reviews, and prospect discussions as needed. Implementation & Project ...

New

Kinetic Staffing

Workday Project Manager

Wilmington, DE · Hybrid

$145K - $160K/yr

This role oversees ERP implementations, business process improvements, and strategic technology initiatives while managing client relationships and project delivery from planning through completion.

Labor First

Implementation Coordinator

Mount Laurel, NJ · On-site

$50K - $65K/yr

The Implementation Coordinator supports the successful execution of client implementation projects ... manage logistics, maintain structure, coordinate internal follow-through, and support a polished ...

Onbe

Implementation Manager

Conshohocken, PA · On-site

As a project manager working directly with our clients, this role will develop and implement a project plan, act as an internal advocate for client needs and proactively identify and resolve ...

DiliTrust

Project Manager

Philadelphia, PA

From General Meeting reports to AI-assisted contract lifecycle management, our teams across France ... implementation projects in a client-facing role. * You've been in the room when things go sideways ...

New

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All JobsClient Implementation Project JobsClient Implementation Project Manager JobsClient Implementation Project Manager Jobs in Philadelphia, PA

Client Implementation Project Manager information

See Philadelphia, PA salary details

$41.4K

$113.5K

$188.7K

How much do client implementation project manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for client implementation project manager in Philadelphia, PA is $113,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,700.00 and $142,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Philadelphia, PA? For Client Implementation Project Manager jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Philadelphia, PA look for? The top searched job categories for Client Implementation Project Manager jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Client Implementation Project Manager jobs? Cities near Philadelphia, PA with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
Implementation Manager

Implementation Manager

Vanguard Group

Malvern, PA • On-site

Full-time

Posted 7 days ago

New

Vanguard rating

8.7

Company rating: 8.7 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

17th of 148 rated financial services

Job description

Core Responsibilities:
Leadership & Talent Development
  • Lead, develop, and inspire a team of implementation professionals through coaching, performance management, talent development, and succession planning.
  • Foster a culture of accountability, continuous improvement, inclusion, and client-centricity.
  • Establish clear performance expectations, provide ongoing feedback, and support employee growth and career development.
  • Manage staffing, workforce planning, and resource allocation to ensure optimal team performance and capacity management.

Client & Business Partnership
  • Serve as a trusted advisor to internal and external clients throughout the implementation lifecycle.
  • Provide strategic consultation on plan design, operational processes, regulatory requirements, technology solutions, mergers and acquisitions, and organizational change initiatives.
  • Build and maintain strong relationships with clients, partners, and stakeholders to ensure successful outcomes and a positive client experience.
  • Represent Vanguard in client meetings, business reviews, and prospect discussions as needed.

Implementation & Project Oversight
  • Provide leadership and oversight across a portfolio of implementation and conversion projects.
  • Ensure projects are executed in accordance with organizational policies, regulatory requirements, audit standards, and service commitments.
  • Monitor project health, identify risks, remove obstacles, and drive timely issue resolution.
  • Oversee the accurate setup, configuration, testing, and delivery of plan provisions and related services.

Operational Excellence & Process Improvement
  • Identify opportunities to improve processes, controls, efficiency, quality, and the client experience.
  • Lead continuous improvement initiatives and partnership efforts across operational and service teams.
  • Utilize data, metrics, and performance insights to drive informed decision-making and operational effectiveness.
  • Ensure adherence to risk management, compliance, and governance standards.

Strategic Planning & Organizational Leadership
  • Partner with leadership to develop and execute departmental goals, operating plans, and long-term strategic priorities.
  • Contribute to business transformation initiatives, organizational change efforts, and special projects.
  • Collaborate across functions to improve service delivery, scalability, and organizational effectiveness.

Required Qualifications
  • Bachelor's degree or equivalent combination of education and relevant experience.
  • Five or more years of experience in financial services, retirement services, implementation, project management, or a related field.
  • Demonstrated experience leading teams and developing talent.
  • Strong client relationship management, consultation, and stakeholder engagement experience.
  • Proven ability to manage multiple priorities within a fast-paced, evolving environment.
  • Excellent communication, presentation, and influencing skills.
  • Strong analytical thinking, problem-solving, and decision-making capabilities.

Preferred Qualifications
  • Experience within the Defined Contribution retirement industry.
  • Knowledge of retirement plan operations, plan administration, and related regulatory requirements.
  • Experience leading complex client implementations, conversions, or large-scale operational initiatives.
  • Familiarity with project management methodologies and tools.
  • Experience partnering with cross-functional teams to deliver business outcomes.
  • Knowledge of Vanguard implementation platforms and operational systems.

Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

What Vanguard employees say

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