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Client Implementation Project Manager Jobs in Philadelphia, PA

DiliTrust

Project Manager

Philadelphia, PA

From General Meeting reports to AI-assisted contract lifecycle management, our teams across France ... implementation projects in a client-facing role. * You've been in the room when things go sideways ...

Rees Scientific Corporati

Project Manager 2

Trenton, NJ · On-site

$62K - $75K/yr

Lead multiple mid-to-large size customer implementation projects simultaneously from project ... Manage stakeholder communications and provide regular project status updates, reports, and ...

KCI Technologies Inc.

Senior Project Manager

Exton, PA · On-site

$125/hr

Effectively manage the project scope, ensuring alignment with client expectations and project ... Monitor project budgets and expenditures, implementing cost-control measures as needed to ensure ...

KCI Technologies Inc.

Senior Project Manager

Exton, PA · On-site

$52.30 - $125/hr

Effectively manage the project scope, ensuring alignment with client expectations and project ... Monitor project budgets and expenditures, implementing cost-control measures as needed to ensure ...

KCI Technologies Inc.

Senior Project Manager

Exton, PA · On-site

Effectively manage the project scope, ensuring alignment with client expectations and project ... Monitor project budgets and expenditures, implementing cost-control measures as needed to ensure ...

Rees Scientific Corporati

Project Manager 1

Trenton, NJ · On-site

$60K - $72K/yr

This role serves as a primary point of contact for customers throughout the implementation lifecycle, coordinating project activities, managing timelines, tracking risks, and supporting successful ...

Saxon Global

Project Manager II

Chester, PA

Ability to organize, plan, and implement projects of various size and scope. * Solid teamwork and ... Brokers services within IBS and client vendors on behalf of the business area represented.

Saxon Global

Project Manager

Chesterbrook, PA

This role partners IT, HR and stakeholders across the business to implement initiatives within a large, complex organization. It is a multi-disciplinary position that requires project management ...

Mondo

SuccessFactors Project Manager

Newtown Square, PA · Remote

$70 - $82/hr

Our client is seeking an experienced SuccessFactors Project Manager to lead the delivery of multiple SuccessFactors client engagements, including implementations, upgrades, enhancements, and ...

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All JobsClient Implementation Project JobsClient Implementation Project Manager JobsClient Implementation Project Manager Jobs in Philadelphia, PA

Client Implementation Project Manager information

See Philadelphia, PA salary details

$41.4K

$113.5K

$188.7K

How much do client implementation project manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client implementation project manager in Philadelphia, PA is $113,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,700.00 and $142,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What does a client implementation project manager do?

A client implementation project manager oversees the process of deploying products or services to clients, coordinating between internal teams and clients to ensure timely and successful delivery. They manage project timelines, scope, and resources, often using project management tools, and communicate progress to stakeholders. Their role ensures that client requirements are met and that the implementation aligns with contractual agreements.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries may also include bonuses and benefits, and roles often require strong project management skills and familiarity with tools like MS Project or Jira.
What are popular job titles related to Client Implementation Project Manager jobs in Philadelphia, PA? For Client Implementation Project Manager jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Philadelphia, PA look for? The top searched job categories for Client Implementation Project Manager jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Client Implementation Project Manager jobs? Cities near Philadelphia, PA with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you

Associate Project Manager

SITA Switzerland Sarl

Cedar Brook, NJ • On-site

Full-time

Re-posted 3 days ago

Job description

Overview
WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

PURPOSE

As an Associate Project Manager, you will own end-to-end implementation projects that bring new airlines onto OCC Assistant Manager, SITA’s AI-powered Operations Control Center solution that helps airlines manage and recover from operational disruptions. 

You will be accountable for taking each new airline from kick-off to go-live, covering connectivity, parametrization, configuration, fine-tuning, airline evaluation and business case preparation, until OCC Assistant Manager solves disruptions the way the airline needs. 

Reporting to the Head of Disruption Management Solutions, you will be part of the OCC Assistant Manager team responsible for implementing the product for new airline customers around the world.

WHAT YOU'LL DO
  • Own end-to-end implementation projects for new airline customers, from kick-off through to go-live and operational readiness.
  • Build and execute a repeatable onboarding playbook covering kick-off, connectivity, data integration milestones, configuration, airline evaluation, business case development and go-live.
  • Drive every phase of the implementation, including VPN connectivity, data integrations, solution parametrization, OCC Assistant Manager configuration, internal fine-tuning, airline evaluation and go-live activities.
  • Gather business, operational and technical requirements from airline stakeholders to ensure successful solution parametrization and deployment.
  • Coordinate Infrastructure, Science, Customer Success and other cross-functional teams to ensure connectivity, configuration, validation, training and go-live activities remain aligned and on schedule.
  • Manage project plans, timelines, capacity, dependencies, risks, client commitments and deliverables across multiple concurrent implementations.
  • Apply strong project management practices throughout the project lifecycle, including business cases, stakeholder communications, status reporting, change requests, risk mitigation, variance analysis and lessons learned.
  • Coordinate and follow up on deliverables from both airline stakeholders and internal teams, proactively removing blockers and driving accountability.
  • Track risks, timelines and commitments and escalate issues early when delivery objectives are at risk.
  • Run and oversee multiple airline implementations simultaneously across different geographies and time zones, primarily through remote collaboration.
  • Develop and present customer business cases that quantify the value delivered by OCC Assistant Manager.
  • Support commercial activities by contributing to successful customer deliveries, enabling new business opportunities and supporting pre-sales activities where needed.
  • Present project updates, risks and outcomes to senior stakeholders, governance boards and executive audiences, adapting the level of detail appropriately.
  • Maintain accurate project documentation, dashboards and reporting to ensure transparency on portfolio performance, progress, risks and corrective actions.
  • Build strong relationships with customers and internal stakeholders, promoting collaboration, engagement and successful project outcomes. 

Qualifications
WHO YOU ARE

  • Bachelor’s degree or equivalent qualification in Information Technology, Engineering, Aviation or another relevant technical discipline.

  • Minimum six years of project management experience delivering projects and programmes of varying size, complexity, budget and scope.

  • Experience managing software implementation, SaaS deployment or systems integration projects for enterprise customers.

  • Formal project management certification such as PMP, Prince2 or equivalent.

  • Proven ability to manage multiple concurrent projects while delivering on time, within scope and within budget.

  • Strong project planning, governance, stakeholder management and risk management capabilities.

  • Excellent communication and presentation skills, with the ability to confidently engage customers, senior stakeholders and executive leadership.

  • Highly organized, detail-oriented and capable of tracking multiple workstreams, deliverables, risks and dependencies simultaneously.

  • Ability to prioritize effectively, manage escalations and maintain momentum in fast-paced and complex environments.

  • Basic SQL knowledge and sufficient data literacy to monitor and troubleshoot data integrations.

  • Familiarity with APIs, integrations and technical implementation concepts.

  • Fluent written and spoken English. 

NICE-TO-HAVE

  • Previous experience within aviation, airline operations, flight operations, air traffic management or aviation technology environments.

  • Familiarity with airline operational systems such as Lufthansa Netline, AIMS, CAE, Jeppesen or similar platforms.

  • Understanding of OCC/IOCC operational environments and airline disruption management processes.

  • Experience with the full SaaS implementation lifecycle.

  • Experience supporting customer-facing technology transformation, operational improvement or digital transformation initiatives. 

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.


Salary / Compensation Note
Hidden (-999)
Salary / Compensation Note
Hidden (-999)Qualifications:WHO YOU ARE

  • Bachelor’s degree or equivalent qualification in Information Technology, Engineering, Aviation or another relevant technical discipline.

  • Minimum six years of project management experience delivering projects and programmes of varying size, complexity, budget and scope.

  • Experience managing software implementation, SaaS deployment or systems integration projects for enterprise customers.

  • Formal project management certification such as PMP, Prince2 or equivalent.

  • Proven ability to manage multiple concurrent projects while delivering on time, within scope and within budget.

  • Strong project planning, governance, stakeholder management and risk management capabilities.

  • Excellent communication and presentation skills, with the ability to confidently engage customers, senior stakeholders and executive leadership.

  • Highly organized, detail-oriented and capable of tracking multiple workstreams, deliverables, risks and dependencies simultaneously.

  • Ability to prioritize effectively, manage escalations and maintain momentum in fast-paced and complex environments.

  • Basic SQL knowledge and sufficient data literacy to monitor and troubleshoot data integrations.

  • Familiarity with APIs, integrations and technical implementation concepts.

  • Fluent written and spoken English. 

NICE-TO-HAVE

  • Previous experience within aviation, airline operations, flight operations, air traffic management or aviation technology environments.

  • Familiarity with airline operational systems such as Lufthansa Netline, AIMS, CAE, Jeppesen or similar platforms.

  • Understanding of OCC/IOCC operational environments and airline disruption management processes.

  • Experience with the full SaaS implementation lifecycle.

  • Experience supporting customer-facing technology transformation, operational improvement or digital transformation initiatives. 

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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