Role Overview At Drips, the Client Success Project Manager (CSPM) plays a pivotal role in guiding new clients from the close of sale through implementation and expansion. Acting as one of the first ...
Role Overview At Drips, the Client Success Project Manager (CSPM) plays a pivotal role in guiding new clients from the close of sale through implementation and expansion. Acting as one of the first ...
The Project Manager is expected to establish, maintain, and proactively grow client relationships ... Develop and implement project policies and procedures, establish project controls systems, and ...
The Project Manager is expected to establish, maintain, and proactively grow client relationships ... Develop and implement project policies and procedures, establish project controls systems, and ...
MES Project Manager
$90K - $140K/yr
Ideate and implement project management frameworks and best practices. * Bachelors Degree in ... Ability to present key project execution plan highlights and differentiators for client proposal ...
MES Project Manager
$90K - $140K/yr
Ideate and implement project management frameworks and best practices. * Bachelors Degree in ... Ability to present key project execution plan highlights and differentiators for client proposal ...
Finance Implementation Consultant I Supervised by: Financial Implementation Lead (Direct), Sr. ... Communicate client feedback to the Project Manager for integration into project plans and ...
Quick apply
Finance Implementation Consultant I Supervised by: Financial Implementation Lead (Direct), Sr. ... Communicate client feedback to the Project Manager for integration into project plans and ...
Project Manager
Cleveland, OH · On-site
Project Manager Location: On-site, Cleveland, OH Job Type: Full-Time About Our Client: We have ... Identify challenges and implement solutions to keep projects on track. * Ensure all work aligns ...
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Project Manager
Cleveland, OH · On-site
Project Manager Location: On-site, Cleveland, OH Job Type: Full-Time About Our Client: We have ... Identify challenges and implement solutions to keep projects on track. * Ensure all work aligns ...
Project Manager
Cleveland, OH · On-site
$60K - $75K/yr
Responsible to facilitate all project communication with client stakeholders during scoping ... Design and implement improvements for the project management process. Required Qualifications
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Project Manager
Cleveland, OH · On-site
$60K - $75K/yr
Responsible to facilitate all project communication with client stakeholders during scoping ... Design and implement improvements for the project management process. Required Qualifications
Project/Client Manager
Cleveland, OH · On-site
Perform project and client management duties for multi-discipline projects * Work closely with directors, managers, and engineering staff to ensure client needs and expectations are exceeded
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Project/Client Manager
Cleveland, OH · On-site
Perform project and client management duties for multi-discipline projects * Work closely with directors, managers, and engineering staff to ensure client needs and expectations are exceeded
Project Manager
Cleveland, OH · On-site
$126K - $198K/yr
Leveraging the Office Management Team to assist in implementing HNTB Sophisticated processes as applicable to the project. * Interfacing with your client-level peer on a smaller project or task order.
Project Manager
Cleveland, OH · On-site
$126K - $198K/yr
Leveraging the Office Management Team to assist in implementing HNTB Sophisticated processes as applicable to the project. * Interfacing with your client-level peer on a smaller project or task order.
Successfully manage multiple/simultaneous client-facing system deployments and customer installation project implementations by continually motivating clients/team members, ensuring project timelines ...
Successfully manage multiple/simultaneous client-facing system deployments and customer installation project implementations by continually motivating clients/team members, ensuring project timelines ...
Project Manager
Oakwood Village, OH · On-site
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Project Manager
Oakwood Village, OH · On-site
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Project Manager- Solon, OH- St. Louis, MO- Herndon, VA
Solon, OH · On-site
$97K - $122K/yr
Demonstrated track record of developing senior level client relationships * Experience implementing ... PMI's Project Management Professional (PMP) or the ability to obtain certification within 6 months ...
Project Manager- Solon, OH- St. Louis, MO- Herndon, VA
Solon, OH · On-site
$97K - $122K/yr
Demonstrated track record of developing senior level client relationships * Experience implementing ... PMI's Project Management Professional (PMP) or the ability to obtain certification within 6 months ...
Project Manager
Cleveland, OH · On-site
$100K - $130K/yr
Manage client expectations in engagements where technology projects intersect with professional ... Experience with ERP, CRM, or practice management system implementations. * Familiarity with ...
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Project Manager
Cleveland, OH · On-site
$100K - $130K/yr
Manage client expectations in engagements where technology projects intersect with professional ... Experience with ERP, CRM, or practice management system implementations. * Familiarity with ...
The Client Service Integration Specialist will collaborate closely with clients and Quadax's PMO, Implementation, Client Engagement, Integration Specialists, IT and Integration Development teams in ...
The Client Service Integration Specialist will collaborate closely with clients and Quadax's PMO, Implementation, Client Engagement, Integration Specialists, IT and Integration Development teams in ...
Project Manager
Valley City, OH · On-site
$40 - $48/hr
The position requires strong leadership, excellent client-facing communication skills, and the ... and implement corrective actions where needed. * Coordinate project engineering activities and ...
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Project Manager
Valley City, OH · On-site
$40 - $48/hr
The position requires strong leadership, excellent client-facing communication skills, and the ... and implement corrective actions where needed. * Coordinate project engineering activities and ...
Project Manager-Administrative/Clinical Construction Projects)
Akron, OH · On-site
$130K/yr
The Project Manager provides consulting project management services for our healthcare client ... Implement project documentation governance that is aligned with company and client requirements.
Project Manager-Administrative/Clinical Construction Projects)
Akron, OH · On-site
$130K/yr
The Project Manager provides consulting project management services for our healthcare client ... Implement project documentation governance that is aligned with company and client requirements.
Project Manager
Valley City, OH · On-site
$40 - $48/hr
The position requires strong leadership, excellent client-facing communication skills, and the ... and implement corrective actions where needed. * Coordinate project engineering activities and ...
Quick apply
Project Manager
Valley City, OH · On-site
$40 - $48/hr
The position requires strong leadership, excellent client-facing communication skills, and the ... and implement corrective actions where needed. * Coordinate project engineering activities and ...
The Client Service Integration Specialist will collaborate closely with clients and Quadax's PMO, Implementation, Client Engagement, Integration Specialists, IT and Integration Development teams in ...
The Client Service Integration Specialist will collaborate closely with clients and Quadax's PMO, Implementation, Client Engagement, Integration Specialists, IT and Integration Development teams in ...
Construction Project Manager
$90K - $120K/yr
Owner's Representation & Client Management * Serve as the Owner's Representative and trusted ... Identify project risks and implement mitigation strategies. * Support value engineering initiatives ...
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Construction Project Manager
$90K - $120K/yr
Owner's Representation & Client Management * Serve as the Owner's Representative and trusted ... Identify project risks and implement mitigation strategies. * Support value engineering initiatives ...
Construction Project Manager
$90K - $120K/yr
Owner's Representation & Client Management * Serve as the Owner's Representative and trusted ... Identify project risks and implement mitigation strategies. * Support value engineering initiatives ...
Construction Project Manager
$90K - $120K/yr
Owner's Representation & Client Management * Serve as the Owner's Representative and trusted ... Identify project risks and implement mitigation strategies. * Support value engineering initiatives ...
Construction Project Manager
$90K - $120K/yr
Owner's Representation & Client Management * Serve as the Owner's Representative and trusted ... Identify project risks and implement mitigation strategies. * Support value engineering initiatives ...
Construction Project Manager
$90K - $120K/yr
Owner's Representation & Client Management * Serve as the Owner's Representative and trusted ... Identify project risks and implement mitigation strategies. * Support value engineering initiatives ...
Client Implementation Project Manager information
See Akron, OH salary details
$39.2K - $51.9K
5% of jobs
$51.9K - $64.6K
6% of jobs
$76.6K is the 25th percentile. Wages below this are outliers.
$64.6K - $77.3K
14% of jobs
$77.3K - $90K
13% of jobs
The median wage is $100.3K / yr.
$90K - $102.7K
14% of jobs
$102.7K - $115.4K
13% of jobs
$127.8K is the 75th percentile. Wages above this are outliers.
$115.4K - $128.1K
10% of jobs
$128.1K - $140.8K
9% of jobs
$140.8K - $153.5K
9% of jobs
$153.5K - $166.2K
6% of jobs
$166.2K - $178.9K
1% of jobs
$39.2K
$107.6K
$178.9K
How much do client implementation project manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a client implementation project manager?
What does a client implementation project manager do?
What is a client implementation project manager?
What is the difference between Client Implementation Project Manager vs Customer Success Manager?
| Aspect | Client Implementation Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for clients, ensuring project delivery | Maintaining client relationships, ensuring ongoing satisfaction |
| Work Environment | Project-based, cross-functional teams, deadlines-driven | Relationship management, account growth, support |
| Required Skills | Project management, technical knowledge, communication | Customer service, communication, problem-solving |
The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.
What are some common challenges faced by client implementation project managers during the onboarding process?
How much does a client implementation project manager make in the US?

Job description
At Drips, the Client Success Project Manager (CSPM) plays a pivotal role in guiding new clients from the close of sale through implementation and expansion. Acting as one of the first touchpoints from the Client Success team, the CSPM drives timelines, coordinates deliverables, and ensures a seamless transition from Sales to long-term Client Success.
This role requires a strong understanding of the client's business problem, the solution designed during sales, and the high-level technical requirements for integration. The CSPM collaborates cross-functionally with Sales, Client Success, Product, Development/QA, and Support teams to deliver successful client outcomes.
Success in this role is measured by the ability to deliver efficient, high-quality implementations that meet client objectives and set the stage for long-term growth
Project Leadership
- Translate client goals into actionable internal and client-facing project plans.
- Define and communicate project objectives clearly to all stakeholders.
- Create standardized deliverables summarizing key project details.
- Co-host client-facing kickoff meetings, design workshops, and technical implementation sessions, ensuring productive discussions and clear outcomes.
Project Planning
- Develop realistic project timelines that align with contracted deliverables and cross-functional workflows/SLAs.
- Anticipate potential risks, scope changes, and dependencies to keep projects on track.
Project Communication
- Host weekly internal and client-facing project meetings.
- Monitor and communicate project status, risks, issues, and priorities to stakeholders.
- Enforce accountability for task ownership across team members.
- Ensure the right participants are prepared for each meeting, from technical discussions to executive-level updates.
- Prepare and distribute meeting notes, track action items, and maintain up-to-date project plans in onboarding systems.
- Manage ongoing alignment and communication across internal teams and client stakeholders to ensure onboarding success
Day-to-Day & Ongoing Responsibilities
Weekly
- Host or attend internal and client-facing project syncs.
- Update onboarding trackers and project documentation in Salesforce (SFDC).
- Prepare kickoff decks, conversation design materials, and other supporting project documents in partnership with internal teams.
- Manage and organize client documentation in SharePoint.
- Support Customer Success Managers (CSMs) with project approvals, agendas, and deliverables.
- Escalate timeline risks.
Bi-Weekly
- 1:1 check-ins with manager.
- Participate in CSM/CIM Team Meetings.
- Review and update goals in Rippling.
Other
- Monthly: 1:1 with department head.
- Quarterly: All-Hands & Birthday Anniversary Toasts.
- Ad hoc: Cross departmental trainings.
About Drips
Sourced by ZipRecruiter
Industry
Marketing
Company size
51 - 200 Employees
Headquarters location
Akron, OH, US
Year founded
2014