It requires a balance of operations management, field leadership, and client relations to ensure ... Implement scalable processes and systems to support growth and efficiency. * Make strategic ...
It requires a balance of operations management, field leadership, and client relations to ensure ... Implement scalable processes and systems to support growth and efficiency. * Make strategic ...
Project Manager
Tulsa, OK · Hybrid
$38.46 - $52.88/hr
The Project Manager will collaborate closely with the Project Management Supervisor and Client Sponsor to formulate and validate project work plans. This role involves monitoring the planning ...
Quick apply
Project Manager
Tulsa, OK · Hybrid
$38.46 - $52.88/hr
The Project Manager will collaborate closely with the Project Management Supervisor and Client Sponsor to formulate and validate project work plans. This role involves monitoring the planning ...
We are seeking a Project Manager to Lead and manage complex, client-facing projects from planning through delivery, ensuring exceptional client satisfaction, strong relationship management, and ...
We are seeking a Project Manager to Lead and manage complex, client-facing projects from planning through delivery, ensuring exceptional client satisfaction, strong relationship management, and ...
We are seeking a Project Manager to Lead and manage complex, client-facing projects from planning through delivery, ensuring exceptional client satisfaction, strong relationship management, and ...
We are seeking a Project Manager to Lead and manage complex, client-facing projects from planning through delivery, ensuring exceptional client satisfaction, strong relationship management, and ...
Develop strategic client relationships that drive repeat business * Manage advanced budgets ... Implement innovative construction methodologies * Provide executive level reporting and insights
Develop strategic client relationships that drive repeat business * Manage advanced budgets ... Implement innovative construction methodologies * Provide executive level reporting and insights
Project Manager-Bridge
Oklahoma City, OK · On-site
Leveraging the Office Management Team to assist in implementing HNTB Sophisticated processes as applicable to the project. * Interfacing with your client-level peer on a smaller project or task order.
Project Manager-Bridge
Oklahoma City, OK · On-site
Leveraging the Office Management Team to assist in implementing HNTB Sophisticated processes as applicable to the project. * Interfacing with your client-level peer on a smaller project or task order.
Leveraging the Office Management Team to assist in implementing HNTB Sophisticated processes as applicable to the project. * Interfacing with your client-level peer on a smaller project or task order.
Leveraging the Office Management Team to assist in implementing HNTB Sophisticated processes as applicable to the project. * Interfacing with your client-level peer on a smaller project or task order.
Sr. Project Manager
Tulsa, OK · On-site
$115K - $170K/yr
... manage client relationships, and navigate the challenges of project management in a fast-paced environment. They will also be instrumental in identifying project risks, implementing mitigation ...
Sr. Project Manager
Tulsa, OK · On-site
$115K - $170K/yr
... manage client relationships, and navigate the challenges of project management in a fast-paced environment. They will also be instrumental in identifying project risks, implementing mitigation ...
Sr. Project Manager
Tulsa, OK · On-site
$115K - $170K/yr
... manage client relationships, and navigate the challenges of project management in a fast-paced environment. They will also be instrumental in identifying project risks, implementing mitigation ...
Sr. Project Manager
Tulsa, OK · On-site
$115K - $170K/yr
... manage client relationships, and navigate the challenges of project management in a fast-paced environment. They will also be instrumental in identifying project risks, implementing mitigation ...
Sr. Project Manager
Tulsa, OK · On-site
$115K - $170K/yr
... manage client relationships, and navigate the challenges of project management in a fast-paced environment. They will also be instrumental in identifying project risks, implementing mitigation ...
Quick apply
Sr. Project Manager
Tulsa, OK · On-site
$115K - $170K/yr
... manage client relationships, and navigate the challenges of project management in a fast-paced environment. They will also be instrumental in identifying project risks, implementing mitigation ...
Manage multiple software implementation projects * Develop strong working relationships with clients and ensure client is leveraging Vertrax platforms to optimize their business. * Working closely ...
Manage multiple software implementation projects * Develop strong working relationships with clients and ensure client is leveraging Vertrax platforms to optimize their business. * Working closely ...
... with client specifics and remain current on company SOP updates and implement Project SOP at a ... Manage Direct Reports and field personnel, handle office-related issues, etc. * Hold regular ...
Quick apply
... with client specifics and remain current on company SOP updates and implement Project SOP at a ... Manage Direct Reports and field personnel, handle office-related issues, etc. * Hold regular ...
... with client specifics and remain current on company SOP updates and implement Project SOP at a ... Manage Direct Reports and field personnel, handle office-related issues, etc. * Hold regular ...
... with client specifics and remain current on company SOP updates and implement Project SOP at a ... Manage Direct Reports and field personnel, handle office-related issues, etc. * Hold regular ...
Responsible for overall management direction for all the functions required to successfully deliver projects, including assuring sufficient resource allocation and client satisfaction. Supervises ...
Quick apply
Responsible for overall management direction for all the functions required to successfully deliver projects, including assuring sufficient resource allocation and client satisfaction. Supervises ...
... with client specifics and remain current on company SOP updates and implement Project SOP at a ... Manage Direct Reports and field personnel, handle office-related issues, etc. * Hold regular ...
Quick apply
... with client specifics and remain current on company SOP updates and implement Project SOP at a ... Manage Direct Reports and field personnel, handle office-related issues, etc. * Hold regular ...
... with client specifics and remain current on company SOP updates and implement Project SOP at a ... Manage Direct Reports and field personnel, handle office-related issues, etc. * Hold regular ...
... with client specifics and remain current on company SOP updates and implement Project SOP at a ... Manage Direct Reports and field personnel, handle office-related issues, etc. * Hold regular ...
Project Manager III
Tulsa, OK · On-site
The Project Manager III is responsible for coordinating project efforts, implementing methodologies ... manage client expectations • Ability to develop and deliver projects using leading-edge ...
Project Manager III
Tulsa, OK · On-site
The Project Manager III is responsible for coordinating project efforts, implementing methodologies ... manage client expectations • Ability to develop and deliver projects using leading-edge ...
Responsible for overall management direction for all the functions required to successfully deliver projects, including assuring sufficient resource allocation and client satisfaction. Supervises ...
Quick apply
Responsible for overall management direction for all the functions required to successfully deliver projects, including assuring sufficient resource allocation and client satisfaction. Supervises ...
Architectural Project Manager
Tulsa, OK · On-site
$73K - $97K/yr
... client to develop detailed construction documents that align with design intent and implement the ... Project Management & Scheduling - Effectively manages own client projects and coordinates project ...
Quick apply
Architectural Project Manager
Tulsa, OK · On-site
$73K - $97K/yr
... client to develop detailed construction documents that align with design intent and implement the ... Project Management & Scheduling - Effectively manages own client projects and coordinates project ...
Support client relationship management efforts by coaching and mentoring staff. * Practice ... Provide accurate feedback and develop action plans to implement lessons learned, opportunities for ...
Support client relationship management efforts by coaching and mentoring staff. * Practice ... Provide accurate feedback and develop action plans to implement lessons learned, opportunities for ...
Client Implementation Project Manager information
What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?
What is a Client Implementation Project Manager?
What is the difference between Client Implementation Project Manager vs Customer Success Manager?
| Aspect | Client Implementation Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for clients, ensuring project delivery | Maintaining client relationships, ensuring ongoing satisfaction |
| Work Environment | Project-based, cross-functional teams, deadlines-driven | Relationship management, account growth, support |
| Required Skills | Project management, technical knowledge, communication | Customer service, communication, problem-solving |
The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.
What are some common challenges faced by Client Implementation Project Managers during the onboarding process?
Other
Posted 21 days ago
Job description
Description
The Project Manager is responsible for the planning, execution, and successful delivery of utility services projects. This role oversees resource allocation, leading a team of up to 25 technicians, team development, customer engagement, and achievement of production, quality, and safety objectives. It requires a balance of operations management, field leadership, and client relations to ensure that projects are completed efficiently and to the satisfaction of our customers.
Responsibilities
Project Management
- Oversee the full lifecycle of utility services projects, from planning through execution and close-out.
- Drive scheduling, budgeting, and project reporting to ensure timely and cost-effective delivery.
Resource Management
- Optimize personnel, equipment, and other resources to maximize productivity and meet project goals.
- Anticipate and resolve resource conflicts in a fast-paced environment.
Team Leadership
- Build, mentor, and develop high-performing teams to achieve operational excellence.
- Lead field crews by setting expectations, providing support, and fostering a culture of safety and accountability.
Strategic Oversight
- Implement scalable processes and systems to support growth and efficiency.
- Make strategic operational decisions to align company and client objectives.
Customer Engagement
- Serve as the primary point of contact for utility customers throughout the project lifecycle.
- Develop strong relationships by providing responsive communication, proactive updates, and solutions to challenges.
- Ensure customer expectations are met or exceeded, driving long-term satisfaction and repeat business.
Quality & Safety
- Ensure all projects and employees meet safety requirements and company quality standards.
- Proactively monitor compliance and implement corrective actions when necessary.
Requirements
- Associates degree in operations management, Business Administration, Engineering, or related field.
- PMP (Project Management Professional) certification or equivalent experience preferred.
- 3+ years of progressive experience in operations management, project management, or utility/field services.
- Demonstrated success in managing large-scale, multi-site projects and distributed teams.
- Utility Industry Experience Preferred