We are seeking a Project Manager to Lead and manage complex, client-facing projects from planning through delivery, ensuring exceptional client satisfaction, strong relationship management, and ...
We are seeking a Project Manager to Lead and manage complex, client-facing projects from planning through delivery, ensuring exceptional client satisfaction, strong relationship management, and ...
It requires a balance of operations management, field leadership, and client relations to ensure ... Implement scalable processes and systems to support growth and efficiency. * Make strategic ...
It requires a balance of operations management, field leadership, and client relations to ensure ... Implement scalable processes and systems to support growth and efficiency. * Make strategic ...
We are seeking a Project Manager to Lead and manage complex, client-facing projects from planning through delivery, ensuring exceptional client satisfaction, strong relationship management, and ...
We are seeking a Project Manager to Lead and manage complex, client-facing projects from planning through delivery, ensuring exceptional client satisfaction, strong relationship management, and ...
Senior Glazing Project Manager
Oklahoma City, OK · On-site
$110K - $150K/yr
Essential Duties and Responsibilities Lead the planning and implementation on a project. Manages client interaction on assigned projects and promotes a positive partnering relationship among all ...
Senior Glazing Project Manager
Oklahoma City, OK · On-site
$110K - $150K/yr
Essential Duties and Responsibilities Lead the planning and implementation on a project. Manages client interaction on assigned projects and promotes a positive partnering relationship among all ...
Develop strategic client relationships that drive repeat business * Manage advanced budgets ... Implement innovative construction methodologies * Provide executive level reporting and insights
Develop strategic client relationships that drive repeat business * Manage advanced budgets ... Implement innovative construction methodologies * Provide executive level reporting and insights
Project Manager
Oklahoma City, OK · On-site
... client promoting operational change, standing up new processes, and integrating existing state ... Manage the implementation of RHTP projects / program as determined by the state, including day-to ...
Project Manager
Oklahoma City, OK · On-site
... client promoting operational change, standing up new processes, and integrating existing state ... Manage the implementation of RHTP projects / program as determined by the state, including day-to ...
... client promoting operational change, standing up new processes, and integrating existing state ... Manage the implementation of RHTP projects / program as determined by the state, including day-to ...
... client promoting operational change, standing up new processes, and integrating existing state ... Manage the implementation of RHTP projects / program as determined by the state, including day-to ...
Project Manager-Bridge
Oklahoma City, OK · On-site
Leveraging the Office Management Team to assist in implementing HNTB Sophisticated processes as applicable to the project. * Interfacing with your client-level peer on a smaller project or task order.
Project Manager-Bridge
Oklahoma City, OK · On-site
Leveraging the Office Management Team to assist in implementing HNTB Sophisticated processes as applicable to the project. * Interfacing with your client-level peer on a smaller project or task order.
Leveraging the Office Management Team to assist in implementing HNTB Sophisticated processes as applicable to the project. * Interfacing with your client-level peer on a smaller project or task order.
Leveraging the Office Management Team to assist in implementing HNTB Sophisticated processes as applicable to the project. * Interfacing with your client-level peer on a smaller project or task order.
Sr. Project Manager
$115K - $170K/yr
... manage client relationships, and navigate the challenges of project management in a fast-paced environment. They will also be instrumental in identifying project risks, implementing mitigation ...
Sr. Project Manager
$115K - $170K/yr
... manage client relationships, and navigate the challenges of project management in a fast-paced environment. They will also be instrumental in identifying project risks, implementing mitigation ...
Sr. Project Manager
Tulsa, OK · On-site
$115K - $170K/yr
... manage client relationships, and navigate the challenges of project management in a fast-paced environment. They will also be instrumental in identifying project risks, implementing mitigation ...
Sr. Project Manager
Tulsa, OK · On-site
$115K - $170K/yr
... manage client relationships, and navigate the challenges of project management in a fast-paced environment. They will also be instrumental in identifying project risks, implementing mitigation ...
Sr. Project Manager
Tulsa, OK · On-site
$115K - $170K/yr
... manage client relationships, and navigate the challenges of project management in a fast-paced environment. They will also be instrumental in identifying project risks, implementing mitigation ...
Quick apply
Sr. Project Manager
Tulsa, OK · On-site
$115K - $170K/yr
... manage client relationships, and navigate the challenges of project management in a fast-paced environment. They will also be instrumental in identifying project risks, implementing mitigation ...
Manage multiple software implementation projects * Develop strong working relationships with clients and ensure client is leveraging Vertrax platforms to optimize their business. * Working closely ...
Manage multiple software implementation projects * Develop strong working relationships with clients and ensure client is leveraging Vertrax platforms to optimize their business. * Working closely ...
Responsible for overall management direction for all the functions required to successfully deliver projects, including assuring sufficient resource allocation and client satisfaction. Supervises ...
Quick apply
Responsible for overall management direction for all the functions required to successfully deliver projects, including assuring sufficient resource allocation and client satisfaction. Supervises ...
Responsible for overall management direction for all the functions required to successfully deliver projects, including assuring sufficient resource allocation and client satisfaction. Supervises ...
Quick apply
Responsible for overall management direction for all the functions required to successfully deliver projects, including assuring sufficient resource allocation and client satisfaction. Supervises ...
(Remote) Project Manager - 6 Month Contract
Kansas, OK · On-site +1
$10K/mo
Coordinate components of utility CIS software implementation projects, ensuring alignment with ... Participate in client-facing discussions, documenting meeting minutes and action items to ensure ...
(Remote) Project Manager - 6 Month Contract
Kansas, OK · On-site +1
$10K/mo
Coordinate components of utility CIS software implementation projects, ensuring alignment with ... Participate in client-facing discussions, documenting meeting minutes and action items to ensure ...
... with client specifics and remain current on company SOP updates and implement Project SOP at a ... Manage Direct Reports and field personnel, handle office-related issues, etc. * Hold regular ...
Quick apply
... with client specifics and remain current on company SOP updates and implement Project SOP at a ... Manage Direct Reports and field personnel, handle office-related issues, etc. * Hold regular ...
(Remote) Project Manager - 6 Month Contract
Kansas, OK · On-site +1
$10K/mo
Coordinate components of utility CIS software implementation projects, ensuring alignment with ... Participate in client-facing discussions, documenting meeting minutes and action items to ensure ...
(Remote) Project Manager - 6 Month Contract
Kansas, OK · On-site +1
$10K/mo
Coordinate components of utility CIS software implementation projects, ensuring alignment with ... Participate in client-facing discussions, documenting meeting minutes and action items to ensure ...
Associate Project Manager
Jones, OK · On-site
$75K - $96K/yr
... implementing project efforts that utilize solutions for one or more small- to medium-sized or ... Manages and coordinates projects and activities between members of the management team, various ...
Associate Project Manager
Jones, OK · On-site
$75K - $96K/yr
... implementing project efforts that utilize solutions for one or more small- to medium-sized or ... Manages and coordinates projects and activities between members of the management team, various ...
... with client specifics and remain current on company SOP updates and implement Project SOP at a ... Manage Direct Reports and field personnel, handle office-related issues, etc. * Hold regular ...
Quick apply
... with client specifics and remain current on company SOP updates and implement Project SOP at a ... Manage Direct Reports and field personnel, handle office-related issues, etc. * Hold regular ...
Client Implementation Project Manager information
What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?
What is a Client Implementation Project Manager?
What is the difference between Client Implementation Project Manager vs Customer Success Manager?
| Aspect | Client Implementation Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for clients, ensuring project delivery | Maintaining client relationships, ensuring ongoing satisfaction |
| Work Environment | Project-based, cross-functional teams, deadlines-driven | Relationship management, account growth, support |
| Required Skills | Project management, technical knowledge, communication | Customer service, communication, problem-solving |
The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.
What are some common challenges faced by Client Implementation Project Managers during the onboarding process?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 28 days ago
Job description
We’re the Thinkers who make machines speak.
We’re the Doers who make their stories matter.
At GrayMatter, we uncover the industrial intelligence buried in clipboards, legacy systems, and human memory. We discover it, transform it, and turn it into insight.
From the drill press to the boardroom, we help you think smarter and do better—by listening to the machines you already trust.
And that’s where you come in.
GrayMatter is dedicated to creating a team of unmatched talent in industrial technology. Our organizational culture encourages opportunities to learn and collaborate. Six core values make Team GrayMatter stand above the rest: Bias to Action, Batteries Included, Unbounded Curiosity, Everybody Wins, Built to Last, Actionable Insight.
We are seeking a Project Manager to Lead and manage complex, client-facing projects from planning through delivery, ensuring exceptional client satisfaction, strong relationship management, and successful execution within scope, schedule, and budget. This role serves as the primary point of contact for clients and plays a critical role in delivering high-quality outcomes while supporting team performance and business growth.
General Job Duties:
- Lead all aspects of assigned projects, ensuring delivery on time, within budget, and within scope
- Serve as the main client liaison and primary point of contact for all project communications
- Build and maintain strong client relationships, addressing concerns and managing expectations
- Manage project scope, schedules, resources, financials, and change orders
- Ensure projects meet or exceed Quoted Gross Margin (QGM) targets
- Schedule and manage project resources up to 20 weeks in advance
- Prepare and maintain project documentation (budgets, schedules, reports, meeting notes)
- Identify, mitigate, and manage project risks, issues, and escalation paths
- Collaborate with technical teams to define tasks and execution strategies
- Oversee subcontractors and third-party resources as needed
- Ensure contractual obligations and documentation are met throughout the project lifecycle
- Support sales efforts by identifying upsell opportunities and participating in client engagements
- Drive operational improvements, cost savings, and process efficiencies
- Represent GrayMatter at client meetings, networking events, and industry functions as needed
- This role is located onsite in Muskogee,OK with requested 20% - 30% travel including potential overnight travel
- Bachelor’s degree in Engineering, Project Management, or a related field
- 5–7 years of project management experience, preferably in a client-facing environment
- Proven ability to manage complex projects with competing priorities
- Strong project management expertise (scope, schedule, financial control)
- Excellent interpersonal, communication, and client relationship skills
- Financial acumen and negotiation capabilities
- Proficiency in Microsoft Office, Google Workspace, and project scheduling tools
- Experience in industrial automation environments preferred
- PMP certification or similar is a plus
- Familiarity with SCADA, HMI, PLC, MES, and related industrial software is preferred
- Medical, dental, and vision insurance beginning day one of employment
- Employer-paid short-term disability and life insurance
- 401(k) with up to 4% company match
- Paid holidays, paid time off, paid sick leave, and paid parental leave
- Additional benefits available such as long-term disability, accident, critical illness, hospital indemnity, EAP, telemedicine, HSA, and FSA