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Client Implementation Project Manager Jobs in Alabama

rxbenefits

Manager, Implementation

Birmingham, AL · On-site +1

Minimum of 2 years professional level experience in a position with project management and 3 years' experience with product implementation. Prior experience in a client facing position desired

AssetWorks

... client engagement, financial oversight, and cross-functional coordination. The ideal candidate has experience managing software implementation projects and brings strong business analysis ...

IBML

Implementation Specialist

Birmingham, AL · On-site

PURPOSE Provides project leadership of client implementation and system application of document ... Protect and properly manage company assets, tools, documentation, software, and intellectual ...

IBML

Implementation Specialist

Birmingham, AL · On-site

PURPOSE Provides project leadership of client implementation and system application of document ... Protect and properly manage company assets, tools, documentation, software, and intellectual ...

Strata Information Group

Project Manager

Montgomery, AL · Remote

$90K - $115K/yr

Work with the client to ensure appropriate client resources are assigned to the project; manage all implementation teams * Provide advisory services to support change management for the organization

Strata Information Group

Project Manager

Birmingham, AL · Remote

$90K - $115K/yr

Work with the client to ensure appropriate client resources are assigned to the project; manage all implementation teams * Provide advisory services to support change management for the organization

Harris

$75/hr

... to implementation and transition to support. What you will be doing: * Manage all aspects of ... Work with client project managers and other stakeholders to manage expectations and ensure ...

4pconsultinginc

IT Project Manager 3

Birmingham, AL · On-site

$92K - $109K/yr

... C2C Client- Southern Company Job Summary We are seeking a highly experienced IT Project Manager (5-10 years) to lead cross-functional technology implementation projects across the utilities and ...

TEKsystems

IT Project Manager

Birmingham, AL · On-site

$50 - $70/hr

Skills Project management, Stakeholder management, Implementation, Project plan, Jira, Project coordination, Infrastructure, Pmp, Sdlc, Pmp certification, Resource planning, Cloud Top Skills Details ...

TEKsystems

IT Project Manager

Birmingham, AL

$50 - $70/hr

Skills Project management, Stakeholder management, Implementation, Project plan, Jira, Project coordination, Infrastructure, Pmp, Sdlc, Pmp certification, Resource planning, Cloud Top Skills Details ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
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What job categories do people searching Client Implementation Project Manager jobs in Alabama look for? The top searched job categories for Client Implementation Project Manager jobs in Alabama are:
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Client Implementation Project Manager jobs near you

Implementation Project Administrator I

McLeod Software

Birmingham, AL • On-site

Full-time

Re-posted 6 days ago

Job description

Purpose of this Position:
The Implementation Project Administrator I plays a critical role in delivering a smooth, timely onboarding experience that ensures customer satisfaction and accelerates time to-value for McLeod Software solutions. This role exists to manage the execution of customer implementation projects and protect revenue by maintaining project scope, managing risks, and ensuring strong coordination between internal teams and external customers.
Essential Duties and Responsibilities:
  • Administers implementation projects for New Business and Upgrade customers.

  • Creates project timelines and deliverables.
  • Interfaces internally and externally to get projects completed.
  • Monitors and communicates project risks and successes.
  • Works to ensure appropriate internal staff is involved in escalated service and delivery issues.
  • Prioritizes projects and ensures consistency and documentation.
  • Provides exceptional customer service experience to our customers.
  • Maintains project schedules to ensure coordination with customers.

  • Creates and distributes client deliverables including but not limited to timelines, responsibilities, and other client-facing items.

  • Management of internal and external secondary milestones.
  • Creates/updates work orders.
  • Creates Statements of Work (SOWs).
  • Continues improvement of technical knowledge and ability.
  • Ensures all items in the internal customer management system are up to date.
  • Serves as a point of issue escalation.
  • Monitors client issues to make sure they are being addressed.
  • Records time expenditures accurately and timely for billing to the customer.
  • Keeps abreast of new product development at McLeod and industry trends
  • Works after hours/weekends as required with management approval.
  • Periodic overnight travel may be involved.

Competencies:
  • Ability to learn internal software and systems.
  • Ability to multitask.
  • Strong time-management skills.
  • Strong organizational and prioritization skills.
  • Ability to effectively communicate complex concepts.
  • Attention to detail and accuracy.
  • Ability to manage competing projects and priorities.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
  • Bachelor's degree preferred, or equivalent experience managing tasks, following up with customers or stakeholders, and delivering assigned work on time through internships, academic projects, or early-career roles.
  • 3+ years of experience providing customers with software support, preferred.
  • Experience building relationships in an external customer-facing role, preferred.
  • Working knowledge of McLeod Software and/or the transportation and logistics industry preferred.
  • Intermediate proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Experience using project management tools such as Jira, Trello, or similar platforms preferred.

Why McLeod?
At McLeod Software, we believe that our employees are our greatest competitive advantage. Each employee contributes directly to McLeod Software's growth and success. When you join McLeod, you're joining a company that's built for the long haul-with a clear vision, strong leadership, and a commitment to investing in our people.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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