Manager, Implementation
Birmingham, AL · On-site +1
Minimum of 2 years professional level experience in a position with project management and 3 years' experience with product implementation. Prior experience in a client facing position desired
Birmingham, AL · On-site +1
Minimum of 2 years professional level experience in a position with project management and 3 years' experience with product implementation. Prior experience in a client facing position desired
Birmingham, AL · On-site +1
Minimum of 2 years professional level experience in a position with project management and 3 years' experience with product implementation. Prior experience in a client facing position desired
Birmingham, AL · On-site
Minimum of 2 years professional level experience in a position with project management and 3 years' experience with product implementation. Prior experience in a client facing position desired
Birmingham, AL · On-site
Minimum of 2 years professional level experience in a position with project management and 3 years' experience with product implementation. Prior experience in a client facing position desired
Birmingham, AL · On-site
$65.78K - $78.07K/yr
... Project Manager directs product implementations involving multiple complex Treasury Management ... Plans and coordinates the implementation client meetings to ensure all involved parties are ...
Birmingham, AL · On-site
$65.78K - $78.07K/yr
... Project Manager directs product implementations involving multiple complex Treasury Management ... Plans and coordinates the implementation client meetings to ensure all involved parties are ...
Hi, Job Title: - Technical Project Manager Pricing Software Implementation Location: - Birmingham, AL Full-time/Permanent job Prior experience leading Price Software Implementation projects for price ...
Hi, Job Title: - Technical Project Manager Pricing Software Implementation Location: - Birmingham, AL Full-time/Permanent job Prior experience leading Price Software Implementation projects for price ...
Bridgeport, AL · On-site
Manage Client Communication - Ensure effective communication between the client, the project team ... Participate in the implementation of new project management tools that will be utilized across the ...
Bridgeport, AL · On-site
Manage Client Communication - Ensure effective communication between the client, the project team ... Participate in the implementation of new project management tools that will be utilized across the ...
... develop and implement standardized solutions at any of their facilities regardless of physical ... Manage Client Communication - Ensure effective communication between the client, the project team ...
Quick apply
... develop and implement standardized solutions at any of their facilities regardless of physical ... Manage Client Communication - Ensure effective communication between the client, the project team ...
Manage Client Communication - Ensure effective communication between the client, the project team ... Participate in the implementation of new project management tools that will be utilized across the ...
Manage Client Communication - Ensure effective communication between the client, the project team ... Participate in the implementation of new project management tools that will be utilized across the ...
Birmingham, AL · On-site
$92.30K - $109.20K/yr
... C2C Client- Southern Company Job Summary We are seeking a highly experienced IT Project Manager (5-10 years) to lead cross-functional technology implementation projects across the utilities and ...
Quick apply
Birmingham, AL · On-site
$92.30K - $109.20K/yr
... C2C Client- Southern Company Job Summary We are seeking a highly experienced IT Project Manager (5-10 years) to lead cross-functional technology implementation projects across the utilities and ...
Birmingham, AL · On-site
$91K/yr
... and implementing project specific procedures, preparation of estimates, schedules, and client ... Manage direct reports, including administration, onboarding and orientation, timesheet, and expense ...
Birmingham, AL · On-site
$91K/yr
... and implementing project specific procedures, preparation of estimates, schedules, and client ... Manage direct reports, including administration, onboarding and orientation, timesheet, and expense ...
Client & Stakeholder Management: · Client Communication: Serve as the primary point of contact for ... Implement and enforce quality control procedures to ensure all work meets required specifications.
Client & Stakeholder Management: · Client Communication: Serve as the primary point of contact for ... Implement and enforce quality control procedures to ensure all work meets required specifications.
Huntsville, AL · On-site
The Technical Project Manager is responsible for managing projects to ensure adherence to timelines ... Manager and client approved PMP. • Maintain detailed SOPs for implementation on program ...
Huntsville, AL · On-site
The Technical Project Manager is responsible for managing projects to ensure adherence to timelines ... Manager and client approved PMP. • Maintain detailed SOPs for implementation on program ...
The Customer Implementation Success Champion will play a fundamental role in ensuring that our ... Ability to manage multiple projects and priorities in a fast-paced environment * Positive, team ...
The Customer Implementation Success Champion will play a fundamental role in ensuring that our ... Ability to manage multiple projects and priorities in a fast-paced environment * Positive, team ...
Prattville, AL · On-site
As a Project Manager, you will oversee and coordinate all aspects of roofing projects from ... Implement quality control measures to uphold roofing industry standards and meet client ...
Prattville, AL · On-site
As a Project Manager, you will oversee and coordinate all aspects of roofing projects from ... Implement quality control measures to uphold roofing industry standards and meet client ...
$100K - $125K/yr
CLIENT PARTNER PROFILE & VALUE PROPOSITION: Leapros has been engaged by a large, nationwide, and ... The Project Manager will create, develop and implement account process improvement(s). * Other ...
$100K - $125K/yr
CLIENT PARTNER PROFILE & VALUE PROPOSITION: Leapros has been engaged by a large, nationwide, and ... The Project Manager will create, develop and implement account process improvement(s). * Other ...
Familiarity with project management tools and software to track implementation progress and client interactions. * Understanding of healthcare workflows and technology integration is a significant ...
Familiarity with project management tools and software to track implementation progress and client interactions. * Understanding of healthcare workflows and technology integration is a significant ...
Huntsville, AL · On-site
$86K - $138K/yr
It manages specific projects assigned by the Program Manager, to include project requirements ... and client approved PMP. * Maintain detailed SOPs for implementation on program, including ...
Huntsville, AL · On-site
$86K - $138K/yr
It manages specific projects assigned by the Program Manager, to include project requirements ... and client approved PMP. * Maintain detailed SOPs for implementation on program, including ...
$86K - $138K/yr
It manages specific projects assigned by the Program Manager, to include project requirements ... and client approved PMP. * Maintain detailed SOPs for implementation on program, including ...
$86K - $138K/yr
It manages specific projects assigned by the Program Manager, to include project requirements ... and client approved PMP. * Maintain detailed SOPs for implementation on program, including ...
$86K - $138K/yr
It manages specific projects assigned by the Program Manager, to include project requirements ... and client approved PMP. * Maintain detailed SOPs for implementation on program, including ...
$86K - $138K/yr
It manages specific projects assigned by the Program Manager, to include project requirements ... and client approved PMP. * Maintain detailed SOPs for implementation on program, including ...
$115K - $135K/yr
... our client. As a trusted partner in the construction industry, we connect top talent with top ... The Low Voltage Project Manager will create, develop and implement account process improvement(s)
$115K - $135K/yr
... our client. As a trusted partner in the construction industry, we connect top talent with top ... The Low Voltage Project Manager will create, develop and implement account process improvement(s)
Familiarity with project management tools and software to track implementation progress and client interactions. * Understanding of healthcare workflows and technology integration is a significant ...
Familiarity with project management tools and software to track implementation progress and client interactions. * Understanding of healthcare workflows and technology integration is a significant ...
| Aspect | Client Implementation Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for clients, ensuring project delivery | Maintaining client relationships, ensuring ongoing satisfaction |
| Work Environment | Project-based, cross-functional teams, deadlines-driven | Relationship management, account growth, support |
| Required Skills | Project management, technical knowledge, communication | Customer service, communication, problem-solving |
The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

Manager, Implementation
RxBenefits is hiring!
We are adding a leadership position to the growing Implementation team in our Birmingham, AL office. The Manager is responsible for a range of implementation activities intended to achieve a high level of client service and satisfaction during their implementation phase. This position will be located in Birmingham, AL or remote.
Job Responsibilities Include:
Manage and provide leadership to a team of Implementation Coordinators, with a focus on developing talent and delivering successful results
Assist Implementation Director/Management with development of team goals, providing team support, and with creating training documents to assist with team growth/development
Continually analyze team processes/procedures and provide recommendations and solutions for improvement opportunities
Handle multiple implementation projects at any given time
Support various aspects of implementation process in conjunction with Implementation Team
Lead and attend calls with brokers, clients and PBM Partners around the setup of benefit design
Gather business requirements as necessary and apply detailed working knowledge of RxBenefits standard products and features to support the Account Management (AM) team
Create configuration documents (SOB, CRD, Project Plans, GIS, etc.) for setup in RxBenefits and PBM systems
Recommend implementation of features and functions where appropriate prior to the go-live date
Work with Implementation Quality Analyst, where necessary, to create and assist with testing process to ensure integrity of data conversions prior to go-live
Track tasks accomplished, time spent and milestones completed using internal RxBenefits tools
Assist with identification of risks, and with development of mitigation or avoidance plans
Communicate with AM team and other stakeholders throughout the implementation project life cycle
Assist AM team with post-live support questions when needed
Other duties as assigned
Required Skills / Experience Include:
Degree in Business, Accounting, Computer Information Systems or related field or equivalent experience may be considered
Minimum of 2 years professional level experience in a position with project management and 3 years' experience with product implementation. Prior experience in a client facing position desired
Prior experience in the Pharmacy / Healthcare industry
Working proficiency of company standard MS Windows and associated office productivity software tools (Word, Excel, PowerPoint)
Demonstrated leadership experience
Proven business integration skills
Proven analytical skills
Excellent organizational/project management skills
Sense of urgency necessary to meet goals, objectives and deadlines
Excellent interpersonal and human relations skills. Able to work with people of varied technical backgrounds and management levels
Excellent written, verbal and presentation skills. Able to communicate technical concepts to non-technical personnel
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Pharmaceutical and medicine manufacturing
51 - 200 Employees
Birmingham, AL, US
1995