The Implementation Project Administrator I plays a critical role in delivering a smooth, timely ... and other client-facing items. * Management of internal and external secondary milestones.
The Implementation Project Administrator I plays a critical role in delivering a smooth, timely ... and other client-facing items. * Management of internal and external secondary milestones.
Manager, Implementation
Birmingham, AL · On-site +1
Minimum of 2 years professional level experience in a position with project management and 3 years' experience with product implementation. Prior experience in a client facing position desired
Manager, Implementation
Birmingham, AL · On-site +1
Minimum of 2 years professional level experience in a position with project management and 3 years' experience with product implementation. Prior experience in a client facing position desired
Manager, Implementation
Birmingham, AL · On-site
Minimum of 2 years professional level experience in a position with project management and 3 years' experience with product implementation. Prior experience in a client facing position desired
Manager, Implementation
Birmingham, AL · On-site
Minimum of 2 years professional level experience in a position with project management and 3 years' experience with product implementation. Prior experience in a client facing position desired
Hi, Job Title: - Technical Project Manager Pricing Software Implementation Location: - Birmingham, AL Full-time/Permanent job Prior experience leading Price Software Implementation projects for price ...
Hi, Job Title: - Technical Project Manager Pricing Software Implementation Location: - Birmingham, AL Full-time/Permanent job Prior experience leading Price Software Implementation projects for price ...
Implementation Specialist
Birmingham, AL · On-site
PURPOSE Provides project leadership of client implementation and system application of document ... Protect and properly manage company assets, tools, documentation, software, and intellectual ...
Implementation Specialist
Birmingham, AL · On-site
PURPOSE Provides project leadership of client implementation and system application of document ... Protect and properly manage company assets, tools, documentation, software, and intellectual ...
Implementation Specialist
Birmingham, AL · On-site
PURPOSE Provides project leadership of client implementation and system application of document ... Protect and properly manage company assets, tools, documentation, software, and intellectual ...
Implementation Specialist
Birmingham, AL · On-site
PURPOSE Provides project leadership of client implementation and system application of document ... Protect and properly manage company assets, tools, documentation, software, and intellectual ...
Implementation Specialist
Birmingham, AL · On-site
PURPOSE Provides project leadership of client implementation and system application of document ... Protect and properly manage company assets, tools, documentation, software, and intellectual ...
Implementation Specialist
Birmingham, AL · On-site
PURPOSE Provides project leadership of client implementation and system application of document ... Protect and properly manage company assets, tools, documentation, software, and intellectual ...
Project Manager
Birmingham, AL · Remote
$90K - $115K/yr
Work with the client to ensure appropriate client resources are assigned to the project; manage all implementation teams * Provide advisory services to support change management for the organization
Quick apply
Project Manager
Birmingham, AL · Remote
$90K - $115K/yr
Work with the client to ensure appropriate client resources are assigned to the project; manage all implementation teams * Provide advisory services to support change management for the organization
PURPOSE Provides project leadership of client implementation and system application of document ... Protect and properly manage company assets, tools, documentation, software, and intellectual ...
PURPOSE Provides project leadership of client implementation and system application of document ... Protect and properly manage company assets, tools, documentation, software, and intellectual ...
IT Project Manager 3
Birmingham, AL · On-site
$92K - $109K/yr
... C2C Client- Southern Company Job Summary We are seeking a highly experienced IT Project Manager (5-10 years) to lead cross-functional technology implementation projects across the utilities and ...
Quick apply
IT Project Manager 3
Birmingham, AL · On-site
$92K - $109K/yr
... C2C Client- Southern Company Job Summary We are seeking a highly experienced IT Project Manager (5-10 years) to lead cross-functional technology implementation projects across the utilities and ...
Project Manager - Land/ROW
Birmingham, AL · On-site
$91K/yr
... and implementing project specific procedures, preparation of estimates, schedules, and client ... Manage direct reports, including administration, onboarding and orientation, timesheet, and expense ...
Project Manager - Land/ROW
Birmingham, AL · On-site
$91K/yr
... and implementing project specific procedures, preparation of estimates, schedules, and client ... Manage direct reports, including administration, onboarding and orientation, timesheet, and expense ...
Project Manager
Trussville, AL · On-site
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Project Manager
Trussville, AL · On-site
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Associate Project Manager
Hoover, AL · On-site
... learn and implement proper PM procedures. * Collaborates with stakeholders on proposals to ... Prepares reports for management, client, or others. * Acts as liaison and builds relationships with ...
Associate Project Manager
Hoover, AL · On-site
... learn and implement proper PM procedures. * Collaborates with stakeholders on proposals to ... Prepares reports for management, client, or others. * Acts as liaison and builds relationships with ...
... learn and implement proper PM procedures. * Collaborates with stakeholders on proposals to ... Prepares reports for management, client, or others. * Acts as liaison and builds relationships with ...
... learn and implement proper PM procedures. * Collaborates with stakeholders on proposals to ... Prepares reports for management, client, or others. * Acts as liaison and builds relationships with ...
... client relationships with municipalities, counties, and state agencies. * Apply engineering ... Collaborate with senior staff and leadership to implement project strategies and contribute to ...
... client relationships with municipalities, counties, and state agencies. * Apply engineering ... Collaborate with senior staff and leadership to implement project strategies and contribute to ...
The Customer Implementation Success Champion will play a fundamental role in ensuring that our ... Ability to manage multiple projects and priorities in a fast-paced environment * Positive, team ...
The Customer Implementation Success Champion will play a fundamental role in ensuring that our ... Ability to manage multiple projects and priorities in a fast-paced environment * Positive, team ...
... client relationships with municipalities, counties, and state agencies. * Apply engineering ... Collaborate with senior staff and leadership to implement project strategies and contribute to ...
... client relationships with municipalities, counties, and state agencies. * Apply engineering ... Collaborate with senior staff and leadership to implement project strategies and contribute to ...
Project Manager - Aviation
Birmingham, AL · On-site
Manages the implementation of multiple, concurrent airside and landslide Capital Projects at ... Acts as primary agent between client and project team developing the project scope and proposals ...
Project Manager - Aviation
Birmingham, AL · On-site
Manages the implementation of multiple, concurrent airside and landslide Capital Projects at ... Acts as primary agent between client and project team developing the project scope and proposals ...
Project Manager - Aviation
Birmingham, AL · On-site
$100K - $120K/yr
Manages the implementation of multiple, concurrent airside and landslide Capital Projects at ... Acts as primary agent between client and project team developing the project scope and proposals ...
Project Manager - Aviation
Birmingham, AL · On-site
$100K - $120K/yr
Manages the implementation of multiple, concurrent airside and landslide Capital Projects at ... Acts as primary agent between client and project team developing the project scope and proposals ...
Client Implementation Project Manager information
See Leeds, AL salary details
$37.4K - $49.5K
5% of jobs
$49.5K - $61.6K
6% of jobs
$73K is the 25th percentile. Wages below this are outliers.
$61.6K - $73.7K
14% of jobs
$73.7K - $85.8K
13% of jobs
The median wage is $95.6K / yr.
$85.8K - $97.9K
14% of jobs
$97.9K - $110K
13% of jobs
$121.8K is the 75th percentile. Wages above this are outliers.
$110K - $122.1K
10% of jobs
$122.1K - $134.2K
9% of jobs
$134.2K - $146.3K
9% of jobs
$146.3K - $158.5K
6% of jobs
$158.5K - $170.6K
1% of jobs
$37.4K
$102.6K
$170.6K
How much do client implementation project manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?
What is a Client Implementation Project Manager?
What is the difference between Client Implementation Project Manager vs Customer Success Manager?
| Aspect | Client Implementation Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for clients, ensuring project delivery | Maintaining client relationships, ensuring ongoing satisfaction |
| Work Environment | Project-based, cross-functional teams, deadlines-driven | Relationship management, account growth, support |
| Required Skills | Project management, technical knowledge, communication | Customer service, communication, problem-solving |
The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.
What are some common challenges faced by Client Implementation Project Managers during the onboarding process?
Full-time
Posted 16 days ago
Job description
The Implementation Project Administrator I plays a critical role in delivering a smooth, timely onboarding experience that ensures customer satisfaction and accelerates time to-value for McLeod Software solutions. This role exists to manage the execution of customer implementation projects and protect revenue by maintaining project scope, managing risks, and ensuring strong coordination between internal teams and external customers.
Essential Duties and Responsibilities:
- Administers implementation projects for New Business and Upgrade customers.
- Creates project timelines and deliverables.
- Interfaces internally and externally to get projects completed.
- Monitors and communicates project risks and successes.
- Works to ensure appropriate internal staff is involved in escalated service and delivery issues.
- Prioritizes projects and ensures consistency and documentation.
- Provides exceptional customer service experience to our customers.
- Maintains project schedules to ensure coordination with customers.
- Creates and distributes client deliverables including but not limited to timelines, responsibilities, and other client-facing items.
- Management of internal and external secondary milestones.
- Creates/updates work orders.
- Creates Statements of Work (SOWs).
- Continues improvement of technical knowledge and ability.
- Ensures all items in the internal customer management system are up to date.
- Serves as a point of issue escalation.
- Monitors client issues to make sure they are being addressed.
- Records time expenditures accurately and timely for billing to the customer.
- Keeps abreast of new product development at McLeod and industry trends
- Works after hours/weekends as required with management approval.
- Periodic overnight travel may be involved.
Competencies:
- Ability to learn internal software and systems.
- Ability to multitask.
- Strong time-management skills.
- Strong organizational and prioritization skills.
- Ability to effectively communicate complex concepts.
- Attention to detail and accuracy.
- Ability to manage competing projects and priorities.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
- Bachelor's degree preferred, or equivalent experience managing tasks, following up with customers or stakeholders, and delivering assigned work on time through internships, academic projects, or early-career roles.
- 3+ years of experience providing customers with software support, preferred.
- Experience building relationships in an external customer-facing role, preferred.
- Working knowledge of McLeod Software and/or the transportation and logistics industry preferred.
- Intermediate proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Experience using project management tools such as Jira, Trello, or similar platforms preferred.
Why McLeod?
At McLeod Software, we believe that our employees are our greatest competitive advantage. Each employee contributes directly to McLeod Software's growth and success. When you join McLeod, you're joining a company that's built for the long haul-with a clear vision, strong leadership, and a commitment to investing in our people.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About MCLEOD SOFTWARE
Sourced by ZipRecruiter
Industry
Software development
Company size
501 - 1,000 Employees
Headquarters location
Birmingham, AL, US
Year founded
1985