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Client Experience Manager Jobs in Iowa (NOW HIRING)

Cambridge

Client Service Advisor

West Des Moines, IA · On-site

What We Are Looking For * 2+ years of financial services, wealth management, or related client service experience. * Series 7 license required. * Strong understanding of client service processes ...

Cambridge

Client Service Advisor

Fairfield, IA · On-site

What We Are Looking For * 2+ years of financial services, wealth management, or related client service experience. * Series 7 license required. * Strong understanding of client service processes ...

Franklin Covey

Client Partner - Education

Des Moines, IA · On-site

$105/hr

Managing Director Location: Remote - Anywhere in the contiguous US Role Specifics: This position is ... Experience selling to K-12 districts strongly * Proven track record of: * Consistently attaining or ...

JCPenney

Salon Manager

Davenport, IA · On-site

$15.48/hr

Client Experience * Leads by example in all interactions with clients, and supports stylists to ... Manages backbar expenses to plan * Performance Standards / Programs * Consistently meets ...

Waxing The City

Licensed Studio Manager

Clive, IA · On-site

$45K - $55K/yr

Client Acquisition, Client Experience, Client Retention * Inventory Management * Local Marketing, Community Engagement, Local Studio Social Media, and Public Relations * Staff Recruitment, Hiring ...

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All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Iowa

Client Experience Manager information

See Iowa salary details

$26.3K

$54.6K

$98.6K

How much do client experience manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client experience manager in Iowa is $54,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,900.00 and $57,800.00 per year, depending on experience, location, and employer.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

More about Client Experience Manager jobs
What are the most commonly searched types of Client Experience jobs in Iowa? The most popular types of Client Experience jobs in Iowa are:
What are popular job titles related to Client Experience Manager jobs in Iowa? For Client Experience Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Client Experience Manager jobs in Iowa look for? The top searched job categories for Client Experience Manager jobs in Iowa are:
What cities in Iowa are hiring for Client Experience Manager jobs? Cities in Iowa with the most Client Experience Manager job openings:
Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $54,605 per year, or $26.3 per hour.

Client Service Advisor

Cambridge

West Des Moines, IA • On-site

Other

Posted 4 days ago

Job description

Client Service Advisor

WealthPlanners is seeking an experienced Client Service Advisor to join our growing team. In this role, you'll serve as a key partner to financial advisors and clients, delivering high-touch service, supporting financial planning activities, and helping ensure an exceptional client experience.

The ideal candidate has a strong background in financial services, excels at building relationships, thrives in a collaborative environment, and enjoys solving complex client needs.

What You'll Do:

Client Service & Relationship Management

  • Deliver exceptional service by addressing client questions and providing timely solutions.
  • Research and resolve complex client service issues while keeping advisors informed of progress and outcomes.
  • Serve as a trusted resource for clients, advisors, and internal team members.
  • Communicate next steps clearly and proactively to ensure a seamless client experience.

Advisor & Planning Support

  • Support financial advisors with client servicing, account maintenance, and planning-related activities.
  • Prepare materials for client meetings and ensure all meeting deliverables are accurate and complete.
  • Attend client meetings when requested, take detailed notes, and assist with follow-up action items.
  • Run reports and provide data from portfolio management and financial planning platforms.
  • Review client presentations and planning materials for quality and accuracy.

Operations & Workflow Management

  • Track client workflows, outstanding requests, and deliverables to ensure timely completion.
  • Utilize CRM systems, financial software, and technology platforms to maintain accurate client records.
  • Prepare and submit client maintenance forms and documentation.
  • Develop and maintain written procedures and systems that support team efficiency.

What We Are Looking For

  • 2+ years of financial services, wealth management, or related client service experience.
  • Series 7 license required.
  • Strong understanding of client service processes, financial planning concepts, and operational workflows.
  • Exceptional communication and relationship-building skills.
  • Highly organized with the ability to manage multiple priorities and deadlines.
  • Strong analytical, problem-solving, and critical-thinking abilities.
  • Ability to work independently while collaborating effectively with a team.

Preferred Qualifications

  • Experience supporting financial advisors in a wealth management environment.
  • Familiarity with CRM platforms, portfolio management systems, and financial planning software.
  • Experience handling escalated client issues and complex service requests.

Locations: Hybrid in Phoenix, AZ, Fairfield, IA, Des Moines, IA, or Des Plaines, IL

Why Join WealthPlanners?

At WealthPlanners, we are committed to helping clients pursue their financial goals through personalized advice and exceptional service. We foster a collaborative, professional environment where team members are empowered to grow, contribute innovative ideas, and make a meaningful impact on the lives of clients and advisors alike.

If you're passionate about client service, financial planning, and building lasting relationships, we encourage you to apply.

Apply