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Client Engagement Consultant Jobs (NOW HIRING)

TransPerfect is looking for a highly motivated Client Engagement Consultant to support the continued growth of Sterling Technology, TransPerfect's Virtual Data Room (VDR) division, across North ...

Client Engagement Specialist

Orlando, FL · On-site +1

$50K - $70K/yr

... Client Engagement Center and are looking for ambitious, coachable professionals who want to grow ... consultation process, scheduling appointments, and helping families connect with the legal ...

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Client Engagement Consultant information

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$25K

$62.1K

$91.5K

How much do client engagement consultant jobs pay per year?

As of Jun 15, 2026, the average yearly pay for client engagement consultant in the United States is $62,057.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $61,500.00 per year, depending on experience, location, and employer.

What is the difference between Client Engagement Consultant vs Customer Success Manager?

AspectClient Engagement ConsultantCustomer Success Manager
Primary FocusBuilding client relationships and driving engagement strategiesEnsuring customer satisfaction and retention post-sale
Required CredentialsRelevant experience in client relations, communication skillsSimilar credentials, often with a focus on account management
Work EnvironmentConsulting firms, service industries, client-facing rolesTech companies, SaaS, service industries, account management teams
Employer UsageUsed by consulting and service firms to describe client interaction rolesCommon in SaaS and tech companies for post-sales customer management

Both roles focus on client relationships but differ in scope. Client Engagement Consultants primarily develop engagement strategies and foster relationships, while Customer Success Managers focus on customer retention and satisfaction after onboarding. Understanding these differences helps in choosing the right career path or job search focus.

What is a Client Engagement Consultant?

A Client Engagement Consultant is a professional who works to build and maintain strong relationships between a company and its clients. Their primary focus is to understand client needs, provide tailored solutions, and ensure a positive client experience throughout the service lifecycle. They often act as a liaison between clients and internal teams, helping to resolve issues, gather feedback, and identify opportunities for additional value. This role is essential in boosting client satisfaction, retention, and long-term business growth.

What are the key skills and qualifications needed to thrive as a Client Engagement Consultant, and why are they important?

To thrive as a Client Engagement Consultant, you need expertise in relationship management, account management, and a solid understanding of your industry, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software, data analysis tools, and project management systems is typically required. Strong communication, problem-solving, and interpersonal skills help build trust and deliver tailored solutions to clients. These skills ensure client satisfaction, long-term partnerships, and business growth in a competitive market.

How does a Client Engagement Consultant typically collaborate with internal teams to enhance client satisfaction?

A Client Engagement Consultant works closely with various internal departments such as sales, marketing, product development, and customer support to ensure that client needs are understood and addressed effectively. They often serve as the bridge between clients and the company, facilitating clear communication, gathering client feedback, and coordinating solutions to any issues. Regular meetings and cross-functional projects are common, allowing consultants to advocate for clients while also aligning with business objectives. This collaborative approach helps deliver a seamless client experience and fosters long-term relationships.
More about Client Engagement Consultant jobs
What states have the most Client Engagement Consultant jobs? States with the most job openings for Client Engagement Consultant jobs include:
Infographic showing various Client Engagement Consultant job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $62,057 per year, or $29.8 per hour.
Client Engagement Consultant

Client Engagement Consultant

TransPerfect

Manhattan, NY • Remote

$100K - $120K/yr

Other

Medical, Retirement, PTO

Posted 28 days ago


TransPerfect rating

7.1

Company rating: 7.1 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

213th of 428 rated business services


Job description

TransPerfect is looking for a highly motivated Client Engagement Consultant to support the continued growth of Sterling Technology, TransPerfect's Virtual Data Room (VDR) division, across North America.
This role offers an exciting opportunity to work closely with enterprise clients, Sales, Product, and Client Services teams to deliver an exceptional client experience throughout the customer lifecycle. The successful candidate will play a key role in client onboarding, workflow consulting, platform adoption, and strategic client engagement across Sterling's technology solutions.
The ideal candidate is commercially aware, client-focused, proactive, and confident working with senior stakeholders in a fast-paced SaaS and transaction-driven environment.
This is a senior individual contributor role with significant visibility and growth potential as Sterling continues to expand across North America.
RESPONSIBILITIES
Client Engagement & Relationship Management

  • Build strong relationships with enterprise clients and key stakeholders across active accounts
  • Proactively engage with clients to support adoption, engagement, and long-term success
  • Act as a trusted advisor for client workflows, best practices, and platform usage
  • Conduct regular client check-ins, onboarding sessions, and workflow reviews
  • Support strategic client engagements throughout the customer lifecycle
Onboarding & Workflow Consulting
  • Lead onboarding and implementation planning for strategic clients
  • Understand client objectives, deal structures, and operational workflows
  • Recommend scalable and efficient platform workflows aligned to client requirements
  • Coordinate internally with Sales, Product, Engineering, and Client Services teams where needed
  • Help clients achieve value quickly and efficiently following go-live
Sales & Commercial Collaboration
  • Partner closely with Sales teams during client engagements and strategic opportunities
  • Support workflow discussions and platform positioning during client meetings and presentations
  • Provide consultative guidance around client onboarding, adoption, and user engagement
  • Identify opportunities to strengthen overall client experience and long-term retention
Product Feedback & Client Advocacy
  • Collect and structure client feedback, workflow challenges, and enhancement requests
  • Act as a voice of the client internally across Product and Client Services discussions
  • Help identify recurring client pain points, adoption trends, and improvement opportunities
  • Contribute to improving onboarding approaches, operational workflows, and overall client experience standards
REQUIRED SKILLS & EXPERIENCE
  • Bachelor's degree or equivalent professional experience
  • Minimum 5 years of experience in customer success, client engagement, solutions consulting, enterprise SaaS, virtual data rooms, or other strategic client-facing technology roles
  • Proven ability to operate independently and build trusted relationships with enterprise clients and senior stakeholders
  • Experience leading onboarding, adoption, workflow consulting, or client engagement initiatives within fast-paced SaaS or technology environments
  • Strong commercial awareness and ability to understand client objectives, workflows, and business drivers
  • Ability to communicate complex workflows and technology solutions clearly and confidently
  • Strong organizational, project coordination, and stakeholder management skills
  • Proactive, solutions-oriented mindset with strong ownership and accountability
  • Ability to bring structure, ideas, and best practices to a growing function within a rapidly expanding business
  • Excellent verbal and written communication skills
PREFERRED EXPERIENCE
  • Experience within Virtual Data Rooms (VDR), M&A technology, legal technology, financial services, or enterprise SaaS environments
  • Experience working alongside Sales, Product, Engineering, and Client Services teams
  • Experience supporting enterprise onboarding and adoption initiatives
  • Familiarity with workflow-based SaaS platforms and transaction-driven client environments
ROLE CHARACTERISTICS
The successful candidate will:
  • Build trusted relationships with clients and internal stakeholders
  • Think proactively and identify opportunities to improve the client experience
  • Combine commercial awareness with operational understanding
  • Be comfortable engaging with senior client stakeholders and enterprise teams
  • Take ownership of client outcomes and engagement
  • Thrive in a fast-paced, collaborative, and client-focused environment

New York City Salary Transparency
Compensation range: $100,000 - $120,000
Benefits: Health insurance, retirement benefits, paid time off, other voluntary benefits

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About TransPerfect

Sourced by ZipRecruiter

TransPerfect was founded in 1992 with a simple mission to provide the highest quality language services to leading organizations worldwide. Started as a two-person company operating out of a dorm room, TransPerfect has spent nearly three decades solving global business challenges for our clients, and has turned into one of the most successful growth stories in the business world.

Industry

Translation services

Company size

5,001 - 10,000 Employees

Headquarters location

New York, NY, US

Year founded

1992

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