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Client Director Jobs in Decatur, GA (NOW HIRING)

Director of Client Relations

Atlanta, GA · Hybrid

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Director of Client Relations has responsibility of ensuring that the financial security needs of the unassigned client base and digital leads are met. The Director of Client Relations coaches ...

Director of Client Relations

Atlanta, GA · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Director of Client Relations has responsibility of ensuring that the financial security needs of the unassigned client base and digital leads are met. The Director of Client Relations coaches ...

Sr. Director, Client Engagement

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview How You'll Make an Impact As Senior Director of Client Engagement at Epsilon, you'll be the leader and driving force behind orchestrating large teams that deliver MarTech and Data solutions ...

Client Success Director

Atlanta, GA · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead Client Success organization setting priorities and driving accountability for results. Foster a culture of excellence and client-centricity. * Identify emerging trends and technologies to ...

Senior Director, Client Service

Atlanta, GA · Hybrid

  • Dental

  • Vision

  • Retirement

  • PTO

Senior Director, Media Client Service Job Location: Hybrid- Atlanta, GA, Boston, MA, Chicago, IL, Norwalk, CT, Detroit, MI About the role The Senior Director leads a strategic book of business within ...

Client Relationship Marketing Associate Director

Atlanta, GA · On-site

$38K - $48K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Relationship Marketing Associate Director for a large, Communications, Media and Technology (CMT) account, is part of our cross-market CMT marketing team. The role is designed to lead ...

Army Client Account Director

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

Army Client Account Director

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the ...

Job Summary: trivinna is seeking a client-focused Senior Director, Client Success to lead the post-sale client experience for our commercial real estate loan management SaaS platform. This leader ...

Client Service Director RHMR

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JOB REQUISITION Client Service Director RHMR LOCATION GA ATLANTA SUMMARY As a Client Solutions Director, you will be responsible for: * Introducing our services via video, telephone, and in-person ...

Showing results 41-60

Client Director information

See Decatur, GA salary details

$23.4K

$105.2K

$173.3K

How much do client director jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client director in Decatur, GA is $105,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,800.00 and $147,400.00 per year, depending on experience, location, and employer.

What is a client director?

Client Directors are senior professionals responsible for managing and nurturing relationships with key clients or accounts within an organization. They serve as the main point of contact for clients, ensuring their needs are met, overseeing the delivery of services or products, and identifying opportunities for growth. Client Directors often lead account teams, develop strategic plans, and work closely with both clients and internal stakeholders to achieve business objectives. Their role is vital in maintaining client satisfaction and driving long-term partnerships.

How does a client director typically collaborate with internal teams to ensure client satisfaction?

A Client Director acts as a vital liaison between clients and the company's internal teams, such as sales, marketing, product development, and customer support. They coordinate regular meetings to communicate client needs, set expectations, and align project deliverables. By fostering open communication and facilitating cross-functional teamwork, Client Directors help resolve issues quickly and ensure that all teams are working toward the client’s goals. This collaborative approach not only enhances client satisfaction but also drives long-term business growth.

What are the key skills and qualifications needed to thrive as a client director, and why are they important?

To thrive as a Client Director, you need expertise in account management, strategic planning, and a proven track record in client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, data analysis tools, and industry-specific platforms is typically required. Outstanding communication, leadership, and negotiation skills help build trust and deliver value to clients. These abilities are crucial for driving client satisfaction, business growth, and long-term partnerships.

What is the difference between Client Director vs Account Manager?

AspectClient DirectorAccount Manager
Primary RoleOversees client relationships at a strategic level, manages key accounts, and develops long-term growth strategies.Manages day-to-day client interactions, ensures service delivery, and maintains client satisfaction.
CredentialsTypically requires extensive experience in client management, strong communication skills, and industry knowledge.Requires customer service skills, industry understanding, and often relevant certifications or training.
Work EnvironmentCorporate offices, client meetings, strategic planning sessions.Client sites, service delivery meetings, regular communication channels.

While both roles focus on client relationships, the Client Director handles strategic, high-level account growth, whereas the Account Manager focuses on daily client service and satisfaction. The Client Director often works with senior clients and develops long-term strategies, making their role more senior and strategic in nature.

What are the most commonly searched types of Client jobs in Decatur, GA?

The most popular types of Client jobs in Decatur, GA are:

What are popular job titles related to Client Director jobs in Decatur, GA?

For Client Director jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Client Director jobs in Decatur, GA look for?

The top searched job categories for Client Director jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Client Director jobs?

Cities near Decatur, GA with the most Client Director job openings:

Infographic showing various Client Director job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $105,248 per year, or $50.6 per hour.

Director of Client Relations

Northwestern Mutual

Atlanta, GA • Hybrid

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago


Northwestern Mutual rating

8.0

Company rating: 8.0 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

166th of 310 rated insurance


Job description

Overview

The responsibility of the Director of Client Relations is to be an entrepreneurial leader running the Network Office's Client Relations Center (CRC) as a business unit. The Director of Client Relations has responsibility of ensuring that the financial security needs of the unassigned client base and digital leads are met. The Director of Client Relations coaches, educates, and supports a team of Financial Advisors who reconnect with unassigned clients to build financial security through planning, service, and sales.


Responsibilities

Business Strategy

  • Defines and executes a CRC business strategy that aligns with the Network Office's vision, objectives, and goals
  • Creates annual CRC plan to execute the strategy
  • Drives revenue and manages expenses for the CRC department
  • Defines the ongoing skills, activity, and production expectations for Financial Advisors working with the CRC client base
  • Evaluates partnership opportunities and any applicable engagement modifications for District Offices' participation
  • Develops the Callaway Black Group customer service model for the CRC team and participatingFinancial Advisors
  • Evaluate in partnership with the Director of Operations the infrastructure needs of the CRC department including Financial Advisor participants, Network Office Staff, and technology programs

Business Operations

  • Oversees the activity of the Financial Advisors in the CRC department
  • Sets and communicates the CRCdepartment expectations on an annual basis
  • Determines the criteria for participation on the team
  • Defines training needs and partners with experts within the Network Office and Home Office to execute the training
  • Sets annual CRC goals aligned with the Network Office, leveraging and supportingprograms as a part of planning and technology adoption
  • Conducts monthly accountability meetings with participating Financial Advisors
  • Conducts quarterly CRC department meetings with participating Financial Advisors in support of the skills, activity, and production expectations
  • Oversees the CRC Coordinator, assigning work, offering support and guidance, and holding accountable

Client Management

  • Maintains unassigned client data
  • Provides support for client transitions due to planned or unplanned Financial Advisortransitions
  • Handles incoming service requests relating to all Northwestern Mutual products in accordancetothe defined service model
  • Responds to regulatory requirements as appropriate

Lead Generation

  • Develop systems to provide client touches to unassigned clients focused on reconnecting and establishing relationships
  • Identify clients to share with participating Financial Representatives
  • Manage the Digital Leads Program in partnership with the Home Office


Qualifications

  • 2+ years experience with Northwestern Mutual in a client-facing role highly preferred
  • Georgia Life & Health Insurance License or ability to attain prior to start date
  • SIE, Series 6 or 7, Series 63, and Georgia Variable Insurance License highly preferred
  • 2+ years experience with Northwestern Mutual in a client-facing role highly preferred
  • Experience with program design and management preferred
  • 3+ years of client service experience
  • Track record of leading, managing, and developing others well
  • Proven ability to navigate client complaints with empathy while pursuing resolution
  • Strong communication skills required with the ability to build rapport and influence others
  • Must align with company's values: Excellence, Integrity, Commitment, Courage, and Fun


Compensation

  • Base salary: $60,000 - $70,000+, based on experience
  • Bonus opportunities up to 10%+ of total compensation
  • Medical, Dental, and Vision insurance
  • HSA with employer contributions
  • 401k with match
  • Short Term Disability, Long Term Disability, and Life Insurance

What Northwestern Mutual employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Northwestern Mutual logo

About Northwestern Mutual

Sourced by ZipRecruiter

Northwestern Mutual has been helping families and businesses achieve financial security for over 160 years through a distinctive planning approach that integrates risk management with wealth accumulation, preservation, and distribution. With more than $290 billion in assets, $30 billion in revenues and more than $1.9 trillion worth of life insurance protection in force, Northwestern Mutual delivers financial security to more than 4.6 million clients. People are the power behind Northwestern Mutual, and diversity makes us better. We are committed to reflecting and serving the marketplace. We do so by attracting and improving the engagement of those who bring their outstanding perspectives, ideas, and beliefs.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Milwaukee, WI, US