The Delivery Services Team is seeking a Director - Program Director , a senior leader with deep ... Act as the primary point of accountability to client Executive Sponsors and KPMG Partners for ...
The Delivery Services Team is seeking a Director - Program Director , a senior leader with deep ... Act as the primary point of accountability to client Executive Sponsors and KPMG Partners for ...
Develop, manage, and maintain new and existing client, consultant and trade relationships. * Ensure all contract negotiations are executed in accordance with process and in line with the master ...
Develop, manage, and maintain new and existing client, consultant and trade relationships. * Ensure all contract negotiations are executed in accordance with process and in line with the master ...
Sales Director
CA$130K - CA$180K/yr
We are looking for an energetic and ambitious Director of Sales to join our team in the Edmonton ... Passionate about creating a great client experience * Dedicated to maintaining and building your ...
Sales Director
CA$130K - CA$180K/yr
We are looking for an energetic and ambitious Director of Sales to join our team in the Edmonton ... Passionate about creating a great client experience * Dedicated to maintaining and building your ...
Capture Management Director
Calgary, AB · On-site +1
The Capture Management Director is a pivotal leadership role responsible for driving strategic ... Build trust with client decision-makers and internal stakeholders, including Client Account ...
Capture Management Director
Calgary, AB · On-site +1
The Capture Management Director is a pivotal leadership role responsible for driving strategic ... Build trust with client decision-makers and internal stakeholders, including Client Account ...
My client, a well-established 100% Canadian employee-owned environmental consulting firm operating across Western Canada, is seeking a Regional Director to lead and grow its Prairie operations. This ...
Quick apply
My client, a well-established 100% Canadian employee-owned environmental consulting firm operating across Western Canada, is seeking a Regional Director to lead and grow its Prairie operations. This ...
Director of IT Service
Calgary, AB · On-site
This role will ensure we deliver excellent, consistent client experience while scaling profitably ... The Director of Service owns the strategy, performance, and improvement of the service organization ...
Director of IT Service
Calgary, AB · On-site
This role will ensure we deliver excellent, consistent client experience while scaling profitably ... The Director of Service owns the strategy, performance, and improvement of the service organization ...
As an Account Director in Training , you'll progress toward leading a single account while gaining ... Business Development & Client Management * Identify and pursue opportunities to expand services ...
Quick apply
As an Account Director in Training , you'll progress toward leading a single account while gaining ... Business Development & Client Management * Identify and pursue opportunities to expand services ...
Senior Directors lead client discussions, structuring, and syndicate oversight, while also supporting new business efforts and delivering a superior client experience. Work is performed in close ...
Senior Directors lead client discussions, structuring, and syndicate oversight, while also supporting new business efforts and delivering a superior client experience. Work is performed in close ...
Director of Project Management
$126K - $140K/yr
Director of Project Management Our construction client is seeking a strategic and experienced Director of Project Management to lead project execution and team development across a dynamic ...
Quick apply
Director of Project Management
$126K - $140K/yr
Director of Project Management Our construction client is seeking a strategic and experienced Director of Project Management to lead project execution and team development across a dynamic ...
Senior/Associate Director, Operations
Fort Mcmurray, AB · On-site
CA$120K - CA$140K/yr
Paladin Security is Hiring a Senior/Associate Director, Operations! Location: Fort McMurray, AB ... Maintain exceptional client satisfaction and service quality * Build long-term relationships with ...
Quick apply
Senior/Associate Director, Operations
Fort Mcmurray, AB · On-site
CA$120K - CA$140K/yr
Paladin Security is Hiring a Senior/Associate Director, Operations! Location: Fort McMurray, AB ... Maintain exceptional client satisfaction and service quality * Build long-term relationships with ...
Senior/Associate Director, Operations
Fort Mcmurray, AB · On-site
CA$120K - CA$140K/yr
Paladin Security is Hiring a Senior/Associate Director, Operations! Location: Fort McMurray, AB ... Maintain exceptional client satisfaction and service quality * Build long-term relationships with ...
Senior/Associate Director, Operations
Fort Mcmurray, AB · On-site
CA$120K - CA$140K/yr
Paladin Security is Hiring a Senior/Associate Director, Operations! Location: Fort McMurray, AB ... Maintain exceptional client satisfaction and service quality * Build long-term relationships with ...
Together with the Managing Director, National Accounts, you will maintain and promote an exceptional client service environment and experience to continually achieve industry leading NPS scores for ...
Together with the Managing Director, National Accounts, you will maintain and promote an exceptional client service environment and experience to continually achieve industry leading NPS scores for ...
Reporting to the Associate Director of Client Services, the Senior Manager will direct, motivate, and coach staff, ensuring compliance with organizational policies and procedures and funding ...
Reporting to the Associate Director of Client Services, the Senior Manager will direct, motivate, and coach staff, ensuring compliance with organizational policies and procedures and funding ...
Underwriting Director
Calgary, AB · Hybrid
Northbridge Insurance Underwriting Directors are strategic leaders who role model and live our ... Building strong broker and client relationships * Levering portfolio insights to inform business ...
Underwriting Director
Calgary, AB · Hybrid
Northbridge Insurance Underwriting Directors are strategic leaders who role model and live our ... Building strong broker and client relationships * Levering portfolio insights to inform business ...
AECOM Canada is seeking a Director of Operations for the Buildings & Places Business Line Reporting ... Project Execution, Client Service and Industry Leader * Actively contribute to win strategies and ...
AECOM Canada is seeking a Director of Operations for the Buildings & Places Business Line Reporting ... Project Execution, Client Service and Industry Leader * Actively contribute to win strategies and ...
AECOM Canada is seeking a Director of Operations for the Buildings & Places Business Line Reporting ... Project Execution, Client Service and Industry Leader * Actively contribute to win strategies and ...
AECOM Canada is seeking a Director of Operations for the Buildings & Places Business Line Reporting ... Project Execution, Client Service and Industry Leader * Actively contribute to win strategies and ...
The role of Client Care Manager is an in-office management and administrative nursing position reporting directly to the Director of nursing. Nurse Management * Management and oversight in the areas ...
The role of Client Care Manager is an in-office management and administrative nursing position reporting directly to the Director of nursing. Nurse Management * Management and oversight in the areas ...
Our client is a global enterprise company providing a last-mile delivery service to large E-Commerce and retail businesses. You Have: * 10+ years' experience as a Software Developer * 2+ years ...
Quick apply
Our client is a global enterprise company providing a last-mile delivery service to large E-Commerce and retail businesses. You Have: * 10+ years' experience as a Software Developer * 2+ years ...
Our client is a global enterprise company providing a last-mile delivery service to large E-Commerce and retail businesses. You Have: * 10+ years' experience as a Software Developer * 2+ years ...
Quick apply
Our client is a global enterprise company providing a last-mile delivery service to large E-Commerce and retail businesses. You Have: * 10+ years' experience as a Software Developer * 2+ years ...
Our client is a global enterprise company providing a last-mile delivery service to large E-Commerce and retail businesses. You Have: * 10+ years' experience as a Software Developer * 2+ years ...
Quick apply
Our client is a global enterprise company providing a last-mile delivery service to large E-Commerce and retail businesses. You Have: * 10+ years' experience as a Software Developer * 2+ years ...
Client Director information
See Alberta salary details
$28.5K - $41K
11% of jobs
$41K - $53.5K
0% of jobs
$53.5K - $66K
0% of jobs
$66K - $78.5K
8% of jobs
$81.3K is the 25th percentile. Wages below this are outliers.
$78.5K - $91K
27% of jobs
The median wage is $95.9K / yr.
$91K - $103.5K
9% of jobs
$103.5K - $116K
14% of jobs
$126.9K is the 75th percentile. Wages above this are outliers.
$116K - $128.5K
6% of jobs
$128.5K - $141K
5% of jobs
$141K - $153.5K
8% of jobs
$153.5K - $166K
11% of jobs
$28.5K
$104K
$166K
How much do client director jobs pay per year?
What kind of jobs in media bring in $150,000 a year?
What are Client Directors?
How much does a client services director make in the US?
How does a Client Director typically collaborate with internal teams to ensure client satisfaction?
What is the difference between Client Director vs Account Manager?
| Aspect | Client Director | Account Manager |
|---|---|---|
| Primary Role | Oversees client relationships at a strategic level, manages key accounts, and develops long-term growth strategies. | Manages day-to-day client interactions, ensures service delivery, and maintains client satisfaction. |
| Credentials | Typically requires extensive experience in client management, strong communication skills, and industry knowledge. | Requires customer service skills, industry understanding, and often relevant certifications or training. |
| Work Environment | Corporate offices, client meetings, strategic planning sessions. | Client sites, service delivery meetings, regular communication channels. |
While both roles focus on client relationships, the Client Director handles strategic, high-level account growth, whereas the Account Manager focuses on daily client service and satisfaction. The Client Director often works with senior clients and develops long-term strategies, making their role more senior and strategic in nature.
What are the key skills and qualifications needed to thrive as a Client Director, and why are they important?
What is the role of a client director?
What is the highest paying job in customer service?

Job description
At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.
The Delivery Services Team is seeking a Director – Program Director, a senior leader with deep program management and project management experience, responsible for setting the strategic direction, owning delivery, and ensuring successful outcomes aligned to client expectations and enterprise transformation goals, ideally within Financial Services or ERP delivery environments.
What you will do
- Own full accountability for the strategic direction and end-to-end delivery of large, complex programs
- Provide executive-level leadership across multiple projects or large-scale transformation initiatives, bringing strong program management and project manager capabilities
- Act as the primary point of accountability to client Executive Sponsors and KPMG Partners for program success
- Define and drive program strategy, ensuring alignment with client business objectives and operating models
- Lead senior stakeholder engagement, influencing executives and sponsors to maintain alignment and momentum
- Establish and oversee robust governance frameworks across all workstreams
- Drive integrated planning, ensuring alignment across scope, timelines, resources, and dependencies
- Lead enterprise-level risk management, proactively resolving complex program risks and issues
- Oversee financial performance including budgeting, forecasting, and overall program profitability
- Lead and mentor senior managers and managers, fostering a high-performing, collaborative delivery culture
- Oversee quality assurance of all major deliverables to ensure adherence to firm and client standards
- Develop and execute executive communication strategies across stakeholders and sponsors
- Lead and scale AI-enabled delivery transformation, embedding AI, automation, and advanced analytics into delivery models to enhance decision-making, efficiency, and program outcomes
What you bring to the role
- Bachelor’s degree in IT, Computer Science, Business Administration, Commerce, or related field
- 12–15+ years of experience in program management, project management, and transformation delivery, including leadership of large-scale, complex initiatives
- Proven track record of owning and delivering enterprise-level programs and projects end-to-end, in Financial Services or ERP delivery environments
- Strong expertise in governance, risk management, and program recovery strategies
- Advanced financial management experience, including budgeting, forecasting, and commercial oversight
- Exceptional executive stakeholder management and influencing skills
- Demonstrated ability to lead large, multidisciplinary teams in a consulting environment
- Strong negotiation and conflict resolution capabilities in complex stakeholder settings
- Experience in consulting or professional services environments strongly preferred
- Proven leadership in AI-enabled delivery, including designing and implementing AI-driven, data-led delivery models and transformation strategies
Providing you with the support you need to be at your best
Our Values, The KPMG Way
Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters
KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.
Adjustments and accommodations throughout the recruitment process
At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.
AI Usage
Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.
We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.
Qualifications:- Bachelor’s degree in IT, Computer Science, Business Administration, Commerce, or related field
- 12–15+ years of experience in program management, project management, and transformation delivery, including leadership of large-scale, complex initiatives
- Proven track record of owning and delivering enterprise-level programs and projects end-to-end, in Financial Services or ERP delivery environments
- Strong expertise in governance, risk management, and program recovery strategies
- Advanced financial management experience, including budgeting, forecasting, and commercial oversight
- Exceptional executive stakeholder management and influencing skills
- Demonstrated ability to lead large, multidisciplinary teams in a consulting environment
- Strong negotiation and conflict resolution capabilities in complex stakeholder settings
- Experience in consulting or professional services environments strongly preferred
- Proven leadership in AI-enabled delivery, including designing and implementing AI-driven, data-led delivery models and transformation strategies
Providing you with the support you need to be at your best
Education:UNAVAILABLEEmployment Type: FULL_TIME