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Client Development Manager information

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$10.8K

$88.4K

$180.9K

How much do client development manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for client development manager in Jupiter, FL is $88,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $109,500.00 per year, depending on experience, location, and employer.

What does a client development manager do?

A client development manager is responsible for building and maintaining relationships with clients to drive business growth. They identify client needs, develop strategies to meet those needs, and coordinate with sales and marketing teams. Strong communication, negotiation skills, and knowledge of CRM tools are essential for success in this role.

How does a Client Development Manager typically collaborate with sales and account management teams?

A Client Development Manager works closely with both sales and account management teams to identify growth opportunities, ensure client satisfaction, and drive revenue. They often participate in joint meetings to strategize on expanding existing accounts and addressing client needs. Regular communication and coordination are key, as the role bridges the gap between acquiring new business and nurturing long-term client relationships. This collaborative approach helps align organizational goals and deliver comprehensive solutions to clients.

What are the key skills and qualifications needed to thrive as a Client Development Manager, and why are they important?

To thrive as a Client Development Manager, you need strong sales acumen, relationship-building skills, and experience in account management, often supported by a degree in business or a related field. Familiarity with CRM software, data analysis tools, and sales automation platforms is typically required. Exceptional communication, negotiation, and problem-solving abilities set standout professionals apart in this role. These skills are crucial for building lasting client partnerships, driving revenue growth, and ensuring client satisfaction in a competitive market.

Is being a BDM a stressful job?

Being a Client Development Manager can be stressful due to targets for client acquisition, maintaining relationships, and meeting sales goals. The role often involves managing multiple accounts and working under deadlines, which can contribute to pressure. However, stress levels vary based on individual skills, company culture, and workload management.

What is the difference between Client Development Manager vs Business Development Executive?

AspectClient Development ManagerBusiness Development Executive
Primary FocusMaintaining and expanding existing client relationshipsIdentifying and acquiring new clients
Required SkillsRelationship management, negotiation, account managementLead generation, sales pitching, prospecting
Work EnvironmentClient meetings, account reviews, ongoing client supportNetworking events, cold calls, sales presentations
Industry UsageCommon in consulting, tech, financeCommon in sales, marketing, tech startups

The Client Development Manager primarily focuses on nurturing existing client relationships and ensuring client satisfaction, while the Business Development Executive concentrates on generating new business opportunities. Both roles require strong communication skills and industry knowledge, but their core responsibilities differ in scope and objectives.

Is BDM higher than sales manager?

A Client Development Manager (BDM) typically focuses on building strategic relationships and expanding business opportunities, while a sales manager oversees sales teams and targets. The hierarchy depends on the company's structure, but often a BDM is considered a senior or specialized role that may report to or work alongside sales managers, who are more directly involved in sales targets and team management.

How much do customer development managers make?

Customer Development Managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on experience, location, and industry. Salaries can increase with additional skills such as CRM tools, data analysis, and client relationship management, as well as certifications like Certified Professional Sales Leader (CPSL).
What are the most commonly searched types of Client Development jobs in Jupiter, FL? The most popular types of Client Development jobs in Jupiter, FL are:
What job categories do people searching Client Development Manager jobs in Jupiter, FL look for? The top searched job categories for Client Development Manager jobs in Jupiter, FL are:
What cities near Jupiter, FL are hiring for Client Development Manager jobs? Cities near Jupiter, FL with the most Client Development Manager job openings:
Client Development Manager jobs near you
Service Business Development Manager

Service Business Development Manager

Mercedes-Benz of North Palm Beach

North Palm Beach, FL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Job Summary

New Country Motor Car Group is seeking a Service Business Development Manager to join our dynamic team to provide a luxury experience to our Service customers!

This is a critical leadership role responsible for leading and developing our Service Business Development Center (BDC) team to drive service department appointment growth, customer retention and the overall customer experience and satisfaction. You will oversee daily operations, client outreach, lead management, team performance and analyze data to optimize appointment volume and shop capacity.

Benefits

  • Competitive Pay - (Insert Pay Range)
  • Performance-Based Bonuses
  • Medical, Dental, Vision, and Life Insurance
  • 401(k) Retirement Plan
  • Short- and Long-Term Disability
  • PTO & Sick Leave
  • Paid Training & Professional Development
  • Employee Discounts

Responsibilities

  • Team Leadership: Recruit, train, and coach BDC agents on the handling of inbound and outbound calls, lead management, and handling customers objections.
    • Supervise BDC agents provides daily guidance, performance feedback, and motivation to achieve daily goals.
    • Establish and monitor key performance indicators (KPIs) to include lead conversion, appointment show rate and retention metrics.
    • Conduct regular performance reviews.
    • Coordinate training to enhance lead conversion, communication skills as well as customer experience.
    • Maintain a positive and professional team culture.
  • Outreach Strategy: Strategically direct outbound call, text, and email campaigns with a focus on process optimization. Manage inbound internet leads, phone calls, and website requests while converting these leads to booked service appointments.
  • Lead Management: A primary duty involves acquiring, developing, and implementing a comprehensive process of generating high-quality leads through outbound calls, texts, and email.
    • This includes establishing response time standards, scripts, lists and campaigns.
    • Monitor and manage lead distribution to guarantee that no opportunity is missed.
    • Analyze data to identify trends and make recommendations for improving lead generation and conversion.
  • Onboarding & Training: Facilitate ongoing training sessions, new hire orientation, personalized coaching plans, software systems utilization, and effective lead management.
  • Performance Analysis: Monitor KPI’s and service metrics such as closing rates, appointments set, appointment show rates, transaction values, and customer retention.
    • Analyze these areas to identify skill gaps, future training needs, and specific areas of improvement.
    • Listen to agent calls and coach on call quality.
    • Regular performance audits.
  • Fixed Operations Strategy & Collaboration: Communicate with General Managers and Service Managers across all stores to align initiatives, shop capacity utilization, and department profitability.
    • Conduct monthly meetings with each locations GM & SM on key metrics, performance, phone data, and industry changes.
    • Discuss Appointment volume, shop capacity, monthly campaigns, and action plans for improvement.

Qualifications

  • Proven experience in automotive service operations, BDC management, or fixed operations preferred.
  • Proven leadership skills with the ability to motivate, build trust, and drive compliance with company standards across all levels of dealership staff.
  • Solid experience in leading a service BDC team in an automotive dealership environment.
  • Strong understanding of automotive maintenance schedules and repair processes
  • Experience building and implementing scalable processes and systems.
  • Strong background in KPI development, performance tracking, and accountability structures
  • Exceptional communication skills with the ability to defuse tense customer situations.
  • High accountability mindset with a focus on results and exceeding targets
  • Time management and multitasking skills in a fast-paced environment
  • Proficient technology skills with CRM and DMS and Manufacturers software
  • Team player with collaborative attitude

About Us

New Country Motor Car Group is one of the largest independent auto groups in the United States.   We are a family owned and operated company who has built success on the foundation of investing in our people to facilitate growth and a rewarding work environment. We represent some of the most respected luxury automotive manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, Virginia, and Florida. We carry a wide variety of brands which include Ferrari, Porsche, BMW, Audi, Mercedes-Benz, Jaguar, Land Rover, Lexus, MINI, and Toyota.

Annual Compensation Range: $130,000 - $150,00

New Country Motor Car Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.