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Client Delivery Manager Jobs in Rochester, NY (NOW HIRING)

Pwc

Managed Services - SAP BRIM - Manager

Rochester, NY

$99K - $232K/yr

You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an ...

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All JobsClient Delivery JobsClient Delivery Manager JobsClient Delivery Manager Jobs in Rochester, NY

Client Delivery Manager information

See Rochester, NY salary details

$49.8K

$93.1K

$126.3K

How much do client delivery manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client delivery manager in Rochester, NY is $93,141.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $118,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client delivery manager, and why are they important?

To thrive as a Client Delivery Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a relevant degree. Familiarity with project management tools like Jira or Asana, and certifications such as PMP or ITIL, are commonly required. Exceptional communication, problem-solving, and leadership skills help you manage teams and build trust with clients. These competencies ensure projects are delivered on time, meet client expectations, and drive long-term business success.

What is the difference between Client Delivery Manager vs Project Coordinator?

AspectClient Delivery ManagerProject Coordinator
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like PMP are commonUsually holds a bachelor’s degree; certifications are less common but may include CAPM or PMP
Work EnvironmentLeads client projects, manages teams, and ensures delivery successSupports project teams, schedules tasks, and tracks progress
Employer & Industry UsageUsed in consulting, IT, and service industries for client-facing rolesFound across industries for internal project support roles

The Client Delivery Manager focuses on overseeing the delivery of projects to clients, managing teams, and ensuring client satisfaction. In contrast, the Project Coordinator supports project planning and execution without direct client interaction. Both roles require strong organizational skills, but the Delivery Manager has a broader leadership and client-facing responsibility.

How does a client delivery manager typically interact with cross-functional teams to ensure project success?

A Client Delivery Manager works closely with various departments such as sales, operations, IT, and customer support to coordinate project delivery and meet client expectations. They facilitate regular meetings, align team goals, and proactively address any roadblocks to maintain timelines and quality standards. Effective communication and collaboration are key, as they often serve as the primary liaison between the client and internal teams, ensuring everyone is aligned on objectives and deliverables.

What are popular job titles related to Client Delivery Manager jobs in Rochester, NY?

For Client Delivery Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Client Delivery Manager jobs in Rochester, NY look for?

The top searched job categories for Client Delivery Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Client Delivery Manager jobs?

Cities near Rochester, NY with the most Client Delivery Manager job openings:

Client Delivery Manager jobs near you
Infographic showing various Client Delivery Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $93,141 per year, or $44.8 per hour.

Senior Client Solutions Manager

Brand Networks

Rochester, NY • On-site

Full-time

Posted 15 days ago

Job description

Job Type
Full-time
Description
Company Overview:
Since 2006, BN (an Augeo company since our acquisition in 2023) has been a leader in social media tech innovation and media excellence. BN's mission has been to provide cutting-edge social advertising solutions that allow brands to maximize their brand voice on social media and drive meaningful results to their bottom line with our suite of tools:
  • BN Influencer , which enables brands to transform their employees and fans into influencers to create authentic social content on the brand's behalf, all while abiding by brand safety standards.
  • BN Ads , our in-house media agency that has worked with Fortune 500 clients for over 10 years.
  • BN Innovate , our tech innovation hub partners with social platforms and brands including Amex, Meta, TikTok, X, Snapchat, and Pinterest, and create technologies that sit on top of their ad buying platforms, and solve business objectives with our tech expertise.

BN has offices in Rochester, NYC, Boston, Bentonville, Kansas City, Hyderabad, and Sydney in addition to Augeo's offices across the country.
Role Overview:
As a Senior Client Solutions Manager, you will be the driving force behind building and deepening relationships with some of the world's most respected brands. You will own the full client journey from initial platform adoption through long-term strategic growth, ensuring clients unlock maximum value from the BN Influencer platform and consistently expand their employee advocacy programs.
You will serve as a trusted strategic advisor, translating client business goals into tailored platform strategies, driving adoption at every stage, and identifying opportunities to deepen the partnership over time. You will also mentor junior team members and contribute to how BN scales and refines its client experience.
Client Relationship Building & Growth
  • Own and cultivate senior-level relationships with key enterprise clients, acting as their primary strategic partner and trusted advisor.
  • Deeply understand each client's business objectives, organizational structure, and success metrics to deliver proactive, tailored guidance.
  • Drive client retention and satisfaction by consistently demonstrating program value and anticipating evolving needs before they become issues.
  • Identify and lead expansion opportunities-upsell, cross-sell, and program growth-across your account portfolio.
  • Build multi-threaded relationships across client organizations, from day-to-day practitioners to executive stakeholders.

Platform Strategy & Adoption
  • Develop and execute customized adoption strategies that guide clients from onboarding through full platform integration and long-term engagement.
  • Lead enablement sessions and ongoing training to ensure clients and their teams are confidently using BN Influencer to its fullest potential.
  • Translate client business goals into platform-specific strategies that drive measurable outcomes across the marketing funnel.
  • Partner with Product and Support teams to surface client feedback, advocate for platform enhancements, and keep clients ahead of new features.
  • Monitor platform usage data to proactively identify adoption gaps and develop targeted plans to close them.

Strategy Development & Execution
  • Own the development and execution of advanced employee influencer program strategies, mapping client objectives to scalable, outcomes-driven solutions.
  • Lead QBRs, growth planning sessions, and program maturity conversations that reinforce BN's role as an indispensable long-term partner.
  • Deliver consultative thought leadership that positions BN at the center of clients' employee advocacy and creator marketing strategies.

Project Management
  • Direct cross-functional teams in the execution of complex programs, managing concurrent workstreams and ensuring flawless delivery.
  • Define success metrics, timelines, and deliverables using project management tools (e.g., Asana), maintaining accountability across internal teams.
  • Mitigate risks, remove roadblocks, and adapt plans dynamically to meet shifting priorities and client expectations.

Requirements
  • 6+ years in a client-facing role within marketing, advertising, social media, or SaaS tech platforms, with a track record of growing and retaining enterprise accounts.
  • Demonstrated ability to build deep, lasting client relationships and grow accounts over time.
  • Strong strategic thinking with a proven ability to translate client business needs into platform-specific solutions.
  • Advanced stakeholder management skills; comfortable navigating enterprise organizations and managing competing priorities.
  • Proficiency in project management tools (e.g., Asana, Jira) and collaboration platforms.
  • Data fluency-comfortable with analytics, performance metrics, and ROI storytelling.

Why Join BN?
  • Impactful Work : Be part of a team that shapes the future of creator marketing for some of the world's most respected brands.
  • Innovative Environment : Work with cutting-edge technology and creative solutions in an environment that fosters risk-taking and innovation.
  • Career Growth : BN supports your professional growth and provides opportunities to advance within a rapidly evolving industry.

Ready to join us on this exciting journey? Apply today and become part of a team that's transforming brand engagement through social influence.
Pay Rate:
$80,000-$110,000 base salary
Base salary is determined by several factors including but not limited to education, experience, skills, and geography. These factors are considered when making an offer of employment. If you are interested in this position and salary range, we'd ask that you apply.

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